Mobisoft Infotech

Digital commerce implementation for a retail chain by Mobisoft Infotech. The retail chain, one of the major FMCG retailers in Latin America, wanted to increase its online presence, keep customers engaged and satisfied, and take on the competition from online and offline retailers. The company adopted a Digital Commerce strategy to provide a seamless and unified shopping experience to its customers across its multiple retail outlets and dark stores.

The implementation of Digital Commerce revolutionized the retail chain’s operations by enhancing customer experience, streamlining logistics, and optimizing order fulfillment. The solution provided a unified view of inventory across all channels, enabling the retailer to manage its inventory efficiently and reduce stock-outs. The solution also enabled the retailer to offer personalized promotions and discounts to its customers, thereby increasing customer loyalty and retention.

The solution was designed to be scalable, secure, and easy to maintain. The implementation was a success, and the retail chain was able to achieve its objectives of increasing its online presence, keeping customers engaged and satisfied, and taking on the competition from online and offline retailers.

The case study describes how Mobisoft helped one of the largest retail store chains in Latin America transformed its operations with Digital Commerce implementation. The company wanted to increase its online presence, keep customers engaged and satisfied, and compete with online and offline retailers. The company partnered with Mobisoft Infotech, a software and mobile app development company, to create a Quick Commerce solution that provides a seamless and unified shopping experience to its customers across its multiple retail outlets and dark stores.

The Quick Commerce solution consists of four components: a customer app, a store app, a delivery app, and a backend system. The customer app allows customers to browse products, place orders, track delivery, and pay online. The store app enables store managers and staff to manage inventory, process orders, and assign delivery agents. The delivery app helps delivery agents to navigate to the store and the customer location, and confirm delivery. The backend system integrates with the company's existing ERP and CRM systems, and provides analytics and reports on the performance of the solution.

The Quick Commerce solution has several benefits for the company and its customers. It reduces the order fulfillment time from days to hours, increases customer loyalty and retention, optimizes logistics and inventory management, and generates more revenue and profits.

The case study concludes by highlighting the success of the Quick Commerce solution, which has been deployed in over 200 stores across six countries, and has served over 1 million customers. The solution has also won several awards and recognition for its innovation and impact. The company plans to expand the solution to more stores and regions, and add more features and functionalities to enhance the customer experience.

Multi-tenant SaaS Corporate Learning Management System (LMS) developed by Mobisoft Infotech for one of our UK-based clients. The LMS was designed to meet the client's needs for a scalable, cost-effective, and flexible training solution that could be easily accessed and personalized by employees.

The SaaS LMS streamlined the learning and development process for the workforce by providing a centralized content management system, simplified course authoring, personalized onboarding, assessment capabilities, easy performance tracking, and more. The multi-tenant approach allowed the client to utilize a single instance of the LMS while keeping their data and configurations segregated, meeting security and customization requirements. The LMS was built with simplicity and high functionality, and it offers features such as user management, course management, content delivery, assessment and quizzes, and progress tracking.

Mobisoft Infotech developed a custom load matching platform for a transportation aggregator client, addressing challenges such as the lack of a centralized load management system, real-time shipment tracking, and reliable communication channels between shippers and carriers. The streamlined platform simplifies logistics processes by offering centralized load management, real-time tracking, and efficient communication tools. With a focus on simplicity and functionality, it includes features like load management, shipment tracking, carrier management, and communication tools, ensuring scalability, customization, and cost-effectiveness tailored to the client's unique requirements.