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We are definitely not saying we are the best. We are not that bold to do so. But be sure - we'll put not only our knowledge and abiliteis as web designers, but all our love. For us web design is also a hobby and we love what we do for a living. According to us - this is the best grounding for great results.
You can count on our advices, so that you can have the best presence and display everything easily to your potentional clients.
For starters, stubborn, motivated, and anyone who is going to trade for the moment with the dream of tomorrow.
Let us take away the burden of your shoulders.
We put strategy first. We focus at results and we begin with strategy.
Your main purpose should be to achieve more targeted traffic and to convert this traffic into customers.
Based on our experience in web site creation and our work with other businesses, similar to yours - we can include all different aspects for your site, so that it can bring results.
Locations
Bulgaria
Hadji Mano Stoyanov str.,
Sofia,
Sofija Grad
1220
+359879993779
Focus Areas
Service Focus
- Web Designing (UI/UX)
- E-commerce Development
- Web Development
Client Focus
- Small Business
Industry Focus
- E-commerce
- Business Services
- Real Estate
MySuper.Site Executive Interview
Petia Koleva
CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms is a trusted source of information. When a client finds our profile in GoodFirms it’s more probable to contact us later. GoodFirms website has also good positions in SERP, thus it’s easier for clients to find us, especially – clients abroad.
Please introduce your company and give a brief about your role within the organization.
My Super Site is a small company focused on web design and other marketing services, that come naturally with web design. My name is Petia, I’m the founder and the lead web designer of the company. I work as a web designer for 8 years now. In that time, I’ve created hundreds of successful projects and have won several awards.
What is the story behind starting this company?
For years I’ve been working in other companies offering web design. The time to offer services the way I see them came and My Super Site was born. Having a nice website is no longer enough, you need a site that helps the user find exactly what he’s searching for. Only then the website will work for you, and this is exactly what My Super Site offers – we create effective websites.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We’re an in-house team. We don’t hire third-party vendors.
How does your company differentiate itself from the competition?
We work 100% for clients' satisfaction. And in the meanwhile – we give tons of advice. We believe giving advice is one of the reasons people hire us. We don’t simply create a website to put it in our portfolio, we are focused on creating an effective website that works for our client, helps him develop his brand, and represents him better in front of his users. This is a long-term process that doesn’t finish with the website being completed. Sometimes we follow the development of a project for years – just to make sure our client is still satisfied with the product we’ve created for him.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We work for all kinds of industries and for businesses of all sizes: small ones, developed brands, hotels, real estate agencies, and lots of e-commerce companies. There are customers that need not one or two websites, but more – and we have such who choose us for years. Others order a website, then they need additional services such as SEO, PPC, or adding more functions to their website. At least 35% of our clients are repetitive and we’re proud they see in us their long-term partner.
Please share some of the services that you offer for which clients approach you the most for?
We offer web design, i.e., website creation from zero or redesign. We also offer SEO and PPC services. We believe this is the perfect combination for great brand recognition and website effectiveness.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Customer satisfaction is over 90% (even 95%), which is visible by the average rating we have on Google (4.8 of 5) and Facebook (5 of 5). We develop a strategy in order to make the website work for our client. Just a pretty site is not enough, we build effective websites and we begin with the strategy. We focus on the customer’s needs, but also combine them with the best practices in the field. The result is a website that converts.
What kind of support system do you offer to your clients for catering to their queries and issues?
We offer email, phone, and chat support systems. We had a built-in support ticket platform on our website, but it was easier for the client to drop us a line in an email or chat service than using the support platform.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)?
The prices we offer are fixed. For the website creation, we usually require a deposit of 50% and the other part of the money is due when the project is approved by the client. For the SEO and PPC, it’s Pay per Feature.
What is the price range (min and max) of the projects that you catered to in 2021?
In Bulgaria, prices are much cheaper than they are in other parts of the world. In the meanwhile – we have great professionals. The range is 500 euro to 2500 euro.
Where do you see your company in the next 10 years?
My Super Site runs for over 4 years now. In that time, we’ve completed hundreds of successful projects, a lot of our clients continue to choose us when they need such services and we’ve received some awards like “Women in Tech” from the “Website of the year” competition in Bulgaria in 2021. I believe My Super Site will continue to grow, and be one of the leaders in companies that offer low to middle-budget web design services in Bulgaria. We find in our clients - long-term partners, we believe their success is also our success. Thus, we’re focused on creating a website that truly represents them.
MySuper.Site Clients & Portfolios
Key Clients
- Bulgarian Pediatric Assosiation
- MONQ Bulgaria
- MONQ Slovakia
- Sara Sweidan
- JumpData
- Trevi Bulgaria
- Keskin
- Techccino
- Trading Academy
- Azurro Hotel
- Voeva Dental
- ICU Publishing
MySuper.Site Reviews
2 Reviews
- All Services
- Web Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Lilia Georgieva at Chisto s Lili
Posted on Feb 03, 2022
Amazing service at amazing price - their work on my website changed my business
Review Summary
From the very first contact I knew My Super Site and Petia is particular is the web designer that will work on my website. I can never thank them enough - the work they did drastically changed my business for the better. I have so many more clients now, and they all believe in the quality of my services just by looking at my website.
What was the project name that you have worked with MySuper.Site?
Chistoslili - a cleaning services company website
What service was provided as part of the project?
Web Designing (UI/UX)
Describe your project in brief
A company website for cleaning services in Sofia, Bulgaria. The website made a huge impact on the number of clients, and of the discovery of the brand as a whole.
What is it about the company that you appreciate the most?
{"1":"Excellent communication, it's so easy to talk with them - and they explain everything in a simple language","2":"The best prices - I still cannot believe I had to pay so little for such an amaizng work","3":"The quality of the product is of the best - a beautiful website with great functions and great results in Google"}
What was it about the company that you didn't like which they should do better?
{"1":"None. They are my long term partner and I wouldn't change them "}
Cyril Kolev, CEO at Y&Z Building ltd.
Posted on Jun 17, 2019
Great service, super result
Review Summary
I'm really satisfied with the job that MySuper.Site has done. My site is not only beautiful, but is on first page of Google results for all the keywords I wanted. Since I got a site from them - my business got a great boost.
What service was provided as part of the project?
Web Designing (UI/UX)
What is it about the company that you appreciate the most?
It's easy to work with them, they know what they are doing and you can always count on their advice and expertise opinion.