OUTSOURCING CALL CENTER SERVICES

OneCall Contact Center, LLC offers an on-demand workforce of onshore virtual agents for small businesses. Our business solutions include customer service, outbound sales and lead generations with multi-channel servicing.

With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.

 

United States United States
4th Street, Fort Worth, Texas 76102
$50 - $99/hr
10 - 49
2013

Service Focus

Focus of Business Services
  • Answering Services - 100%
Focus of BPO Services
  • Customer Service - 30%
  • Chat Services - 30%
  • Call Center Services - 40%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Media - 10%
  • Real Estate - 10%
  • Transportation & Logistics - 10%
  • E-commerce - 10%

Client Focus

70% Small Business
30% Medium Business

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