Post Modern Marketing

Over the course of a couple of months, Post Modern Marketing helped us design and launch a new website for our transportation company. The final product was something we are very happy with, and have seen a real impact (business wise) since the launch.

What impressed me most about Post Modern Marketing was how the owner (Josh) responded to issues we were having during the design process. He became a facilitator, and helped rectify issues that had sprung up between members of our team and theirs. Having someone like that to help keep the ball rolling was incredibly valuable.

After several months of research & communication with website design teams, we selected Post Modern for an over all redesign of our website. It was, I think, our fourth update but our first with such competent, patient and innovative professionals! They took our ideas and needs seriously, added their own observations, and created a website we're still excited by every time we open the page. They've continued to be responsive and supportive as we've asked for changes and refinements. I feel that PMM has been instrumental in helping our business evolve to the next level and can't imagine ever working with another design group.

A frustrating experience for me. After $25k and 6 months I pulled the plug because instead of improving our traffic we have over 20% decline in all metrics. They did a decent job on the website but came up short on SEO and everything else. Our organic listing on google has slipped from page 1 to page 5! They overlooked the first newsletter they were responsible for, leaving me to burn the midnight oil to get it done. I declined to invest in paid Facebook ads but gave them free reign to post organically, they did one or two and quit. Nothing was ever done with Twitter, Instagram, Yelp, Trip Advisor or any other asset, even though we have accounts with all of them. They did create some new AdWords campaigns that are decent not brilliant, but failed to establish re-marketing and Shopping campaigns. I really truly needed and wanted PMM to work for my business so I could focus on day to day excellence but even the proposed blog posts they presented were of poor quality and off the mark. I made one last attempt to give them a chance for success and was told it was all my fault, they are too busy, and MAYBE Josh would do something when he had time but no commitment. I give two stars because they are all friendly to a fault, and Emily is the superstar that should have her own business. Josh seems to be a nice guy, and probably knows his business, but it is clear he didn't have time to take care of this client well enough to keep my $3k monthly payments coming in.

We were pleased with the work Post Modern Marketing did to refresh our website. They understood our business and helped us develop the corresponding content.