Radixweb

Your Trusted Leading Software Development Partner

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Radixweb is a 23-year-old tech firm with unparalleled capabilities in custom software development and IT consultation. A preferred outsourcing partner globally, Radixweb has powered berserk digital transformations and delivered superior tech solutions powered by legacy expertise and tech advisory. Benchmarking success for 3000+ global customers and delivered 4200+ successful projects, Radixweb has acquired nuanced software development expertise to critically understand the ways to achieve amplified growth for SMBs to Fortune 500 Companies. The resolute tech brains build innovative and value-based based software products that are Made to Last!

Certifications

ISO 9001:2015
$25 - $49/hr
250 - 999
2000
Locations
India
Ekyarth, B/H Nirma University, Chharodi, Ahmedabad, Gujarat 382481
+13125283083
United States
17510 Pioneer Boulevard, Artesia, California 90701
+13125283083
Canada
123 Everhollow street SW, Calgary, Alberta T2Y 0H4
+13125283083
Australia
Suite 411, 343 Little Collins St, Melbourne, Victoria 3000
+13125283083

Focus Areas

Service Focus

60%
20%
20%
  • Software Development
  • Web Development
  • Progressive Web App

Client Focus

60%
40%
  • Small Business
  • Medium Business

Industry Focus

60%
30%
10%
  • Information Technology
  • Business Services
  • Financial & Payments

Radixweb Executive Interview

Dharmesh Acharya
Dharmesh Acharya
Chief Executive Officer
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Please introduce your company and give a brief about your role within the company?
Radixweb excels in delivering cutting-edge custom software solutions across web, mobile, cloud, and desktop. We provide technology solutions that help businesses simplify and streamline their existing business processes, offer new services, prepare for future growth, reduce operational overheads, lower costs and help organizations function efficiently. We don’t solve the business problems of today; we help organizations prepare for tomorrow.

Our team follows a consultative approach by aptly understanding customer expectations and goals and then delivering solutions that exceed those expectations. With 410+ highly skilled professionals, our team is eager to take on new challenges and deep-dive into devising path-breaking technology solutions.

Having a strong technology background and prior hands-on experience in developing software solutions, I am currently at the helm navigating our people and customers to success with future-ready technology solutions as Radixweb’s Chief Executive Officer.
What was the idea behind starting this organization?
We started way back in 2000 when the Dotcom bubble was at its peak. We believed in the power of technology and values such as strong commitment, transparency, and a responsible business approach. It has led us to what we are today. As an organization, we have continuously reinvented ourselves and maintained the right pace in the industry, and that is helping us solve the success puzzle quite conveniently.
Again, one more thing that has helped us stay grounded is our strong focus - on identifying key tech trends early, keeping our customers’ business needs at the core of our services and ensuring timely and successful completion of the projects we partner with.
What is your company’s business model–in house team or third party vendors/ outsourcing?
Well, 100% of our team is in-house. We have always believed in quality-driven services. Maintaining high standards involve well-defined processes and strict adherence to those processes. Relying on third-party vendors or sub-contracting may compromise required control on quality. Our customers trust us with their challenges, and it is our responsibility to ensure the successful execution of the work.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
We have always believed, it is the business’s needs that drive the technology and not the other way round. At times, it happens that technology companies usually end-up overselling new technologies to customers to the extent that the focus changes from solving the business need to leveraging the latest technologies. And that shouldn’t happen.

Our approach is to keep customer needs at the center of what we do. Following a consultative approach, we dig deeper into their needs, objectives, and find relevant solutions. We even go a step further in isolating their ‘needs’ from their ‘wants’ to make sure to invest resources in the right direction. Our commitment to bringing success to our customers is second to none.
What industries do you generally cater to? Are your customers repetitive?
Crafting technology solutions needs one to be versatile when it comes to industry focus. In the past 19 years, we have catered to various industries like Printing, Healthcare, CRM, Human Resources and Recruitment, Real Estate, Retail, Fashion, Insurance, Fintech, and more.

Adding to this, we understand the cultural differences and don’t over-commit and under-deliver to our customers. We exactly do what we say.

We focus on building tailor-made software systems, that enhance core business processes of our customers, and most of them are large-scale collaborations where we have partnered in for years now. Even today, over 75% of our YoY revenue comes from our existing customers. Majority of our projects we have are from trusted references of our current customers.
Mention the objectives or the parameters critical in determining the time frame of developing software.
Budget and time frame are the two golden questions most of our customers enquire about. According to me, these two factors depend on how precise the project requirements are. We have customers with different maturity levels reaching out to us. It varies from having just an idea, clear problem statement, high-level bullet points of needs or full detailed specification. Our motive is to consult them, understand the requirements, vet all feasibilities, define the most suited technology landscape and arrive at a concrete solution approach within timelines.
At times, we have also worked with customers with evolving requirements, and we engage with them on an agile and incremental mode of development with no time constraints in place.
How much effort in terms of time goes into developing the front end and back end of software?
It is very subjective. There isn’t a sure-shot answer to this. We have come across various scenarios where we have had to develop software with complex business logic and automation needs but with limited user interface requirements. On another hand, some systems demand high standards of user experience, with simple workflows and processes going behind the scene.

As a part of our requirement gathering exercise with the customer, we focus equally on non-functional aspects of the project. We try to understand the size and demographics of the end-users, their technology literacy, expected usage patterns, and more to determine the level of efforts required for user-experience management and front-end development.

At the same time, understanding our clients’ needs of performance, security, and scalability influences the efforts spent on back-end development.
What are the key parameters to be considered before selecting the right framework for developing software?
We get a diverse set of requirements when it comes to the size and complexity of the projects. Our approach here is quite practical and straightforward. For projects with low to medium complexity, and involving generic feature implementations like content management systems, e-commerce platforms, etc. We often opt for tried-n-tested and readymade solutions available in the market.

Implementing bespoke and high-complexity systems is a different ballgame altogether. Such softwares are developed taking into account both its functional and non-functional requirements. Non-functional requirements like performance, scalability, security, extensibility, third party integrations, user experience needs, etc. are vital drivers to define the software architecture as well as the framework to be used.

At Radixweb, we create state-of-art architecture targeted towards developing enterprise applications- Rxweb.io. It is an open-source (MIT licensed) framework developed and maintained by Radixweb that embraces all non-functional requirements of enterprise-class software. Beyond this, the availability and expertise of the team working on the project are taken into account to ensure the right productivity.
Which languages & frameworks do you prefer to use in the development of software?
At Radixweb, we have strong technical expertise on Microsoft .Net technology stack. Our one-of-its-kind homespun framework Rxweb.io, built with Microsoft.Net technologies as a backbone and Angular based front-end, is used in several large-scale projects. Our team is putting rigorous efforts in the ongoing evolution of this framework, enabling speedy and robust implementation of enterprise projects we undertake.
On the other side, we also have strong expertise in PHP based frameworks like Laravel, Code-ignitor, and Symphony. Our team has good command over front-end frameworks like Angular and React.
All of these have proved to be reliable frameworks for the development of enterprise-class software that we primarily indulge in. For mobile enterprise apps, we rely on native Android & iOS based development and Flutter.
What are the key factors that you consider before deciding the cost of the software?
Being a service company, the cost we quote relies on the size and complexity of the software we develop. Our clients’ requirements drive the effort estimate for any project, whereas the complexity levels help us in determining the skills and experience levels of the team to be budgeted for the project. This collectively helps us in putting the right value for the project.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
Our payment structure is flexible and straightforward. We quote a fixed cost for projects with clear requirements. These projects generally have delivery milestone-based payment terms. Projects with evolving needs are quoted on time and material basis. Depending on the nature, size, and longevity of the project, the payment terms are on a weekly/monthly recurring basis.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We take up projects where we are confident to deliver; we do not have any specified entry criteria for project size. We have also worked on projects that started with the initial budget under $10000.00 and later evolved into a large size recurring account.
What is the price range (min and max) of the projects that you catered to in 2019?
The smallest project we did in the year 2019 was around $15000.00. The biggest one was a little over $300,000.00.
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Reaching out to the right kind of customers by providing the right platform helps to earn visibility and trust. So far, our association with GoodFirms has been enriching as it has helped to showcase our expertise to our prospects.

Radixweb Clients & Portfolios

Key Clients

  • XEROX
  • Cnet
  • Ricoh
  • Shutterfly
  • New York Times
  • DITTO
  • Tesco
  • FastTrack
  • eCAT
  • RRCollection
  • Visiun
  • Compliance Group

Custom Software Updates for Property Management Platform
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Custom Software Updates for Property Management Platform
  • Custom Software Updates for Property Management Platform screenshot 1
$50001 to $100000
100 weeks
Other Industries

Radixweb has been tasked with adding functionalities, APIs, and payment platforms for a property management platform. The client wanted them to build a scalable and stable environment for future growth. 

ECAT - Audit Management Software
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ECAT - Audit Management Software
  • ECAT - Audit Management Software screenshot 1
$50001 to $100000
100 weeks
Legal & Compliance

The Irish client - ECAT is a leading training and consultation provider to fortune 500 companies, simplifying Audit & Compliance processes of the commercial and corporate premises. The requirement was to develop a fully automated software that facilitates audit conductors to conduct on-field audits using mobile apps.

Radix developed a next generation SaaS/Cloud based software having multi-tenant architecture. The software product developed for both web and mobile platform with intuitive UI and customized features and functionalities. The application has a unique development that is two-way data synchronization between web and mobile in offline mode.

The delivered solution played a vital role in molding an advanced vision of the ECAT' Audit and Compliance process. Client was highly satisfied with an easy understanding of their requirements, timely release and high-end scalable solution by our software development Radixweb’s experts.

Radixweb Reviews

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Dominic Feik

Great development partner

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

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Review Summary

Radix have provided software development and maintenance services for over 3 years. Work has been in Linux/PHP and Android. Response, reliable and trustworthy.

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

Good communication, reliable. All individual developers have been good quality.

Pablo Pieiro Fernndez

Excelent work at the right price and schedule

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  • Schedule & Timing
  • Communication
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Radix team was subcontracted for a windows application involving graphics, reports, database, advanced user interfaces and they provide us a very good job in all aspects. Nice partner for me.

What service was provided as part of the project?

Software Development

Raj Soni

Smartsourcing Review of Radixweb

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

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Review Summary

Smartsourcing has been working with Radixweb for over 4 years. Radix have been trusted development partner for our organisation since very beginning. We have multiple projects going on with Radix at any given time and our team works with various teams at Radix who provide complete end to end solution right from designing to development to testing and ongoing support. Team at Radix has always gone an extra mile for us in making sure we achieve our project objectives. We would highly recommend Radixweb to anyone looking for IT development partnership and not just another vendor relationship. We look forward to continue to our partnership with Radix in future and achieve many more goals.

What service was provided as part of the project?

Web Development, Software Development

What is it about the company that you appreciate the most?

Team’s commitment towards our projects

What was it about the company that you didn't like which they should do better?

There is always room to improve and they have always identified areas with us and worked on getting things right.

Salim AlWahaibi McsMA

Highly reliable

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

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Review Summary

Quality work, easy to connect with, quick responds and projects were done over expectations.

What was the project name that you have worked with Radixweb?

Highlly reliable

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

They have a strong team.

What was it about the company that you didn't like which they should do better?

Customer reach

Marvin Delgado

Pharma Alliance, Labecx.com

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  • Schedule & Timing
  • Communication
  • Overall Rating

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Working with Radixweb, was nothing but a good experience, Their group is extremely professional and the end result was extraordinary

What service was provided as part of the project?

Web Development

samantha haye

Fast, efficient & reliable Consultants

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Having used Radixweb for multiple projects, i can honestly say that they are one of the most reliable and technically sound companies out there. They understand the project plan you have, provide concepts, then deliver the final product in the time they specify in the first meeting. They have a staging server to test and to show you the final product before rolling to live... which is refreshing to see

What service was provided as part of the project?

Web Development

Jesse Reginelli

Custom Web Site Design and Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Our agency has been working with Radixweb for several years and every project has been a great experience and success. Radixweb's team has been instrumental in accomplishing our projects from start to finish.The technical staff has also supported us over the years and delivered quality and timely service for our customers. I am looking forward in working with Radixweb's team for our upcoming software and web development projects. I recommend Radixweb as your premier business partner that will help you achieve your software development projects successfully.

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

The staff at Radixweb are highly skilled and customer focused. They assign a project coordinator that facilitates the development, communication and the progress of the project.

Iain Anderson

Responsive Web Application to replace our Red Sheet negotiation event tool

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

It has been a learning curve for both us and them. This willingness to push the boundaries and look for solutions is their key strength as a outsource partner. They adapt and solve problems within agreed budgets. We spent 1 week in the Design Phase in India where a core team of (2 developers, 1 senior leader and a graphic designer). Both the hospitality and professionalism shown was outstanding. This was a really important part of the set up of the project as it is a very bespoke piece of software. The projects and phases have stayed in budget because of this clarity and shared collaborative approach. At times we were challenged on our designs and alternatives were always suggested. They are an Indian software house that is looking to build relationships and they worked hard to ensure they understand who we are. We have moved this project through 3 discrete phases with weekly milestones and deliverables and I would recommend having an assigned project manager to oversee the work in India if you cannot be there.

Things you can expect:
Being pushed for clarity
Solid Graphic Web UI/UX skills
Good internal systems and QA - they have their own architectural way of doing things and clear processes

Things you need to do:
Ensure you set enough time aside to fully review their work to keep the project moving forward at pace.
Make sure you question any proposed change

What service was provided as part of the project?

Web Development, Software Development

What is it about the company that you appreciate the most?

Professional, clear values driven approach, communication is clear and timely

What was it about the company that you didn't like which they should do better?

It took sometime for the relationship to develop and the challenge to be at the appropriate level. They should not be afraid of overcoming the cultural barrier and challenging a UK based client's thinking. Once the relationship had developed this became less of an issue.

Linus Williams

Custom Web Development

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  • Schedule & Timing
  • Communication
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Review Summary

We have been working with Radix for almost 8 years. They are a compassionate and knowledgeable company committed to their customers. The implementation of their custom software and made a significant impact on our company and we would highly recommend their services to anyone looking for custom software development.

What service was provided as part of the project?

Software Development

Francis Lyons

ECAT review of Radixweb

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+

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Review Summary

ECAT has been working with Radixweb for over 7 years now. From the very beginning we established a strong and trusting relationship between the respective teams. There is ongoing support, multiple projects and an ethos of continuous development and improvement. We have always achieved our targets and budgets. We look forward to our continued success together in what is a great working relationship.

What service was provided as part of the project?

Web Development, Software Development

What is it about the company that you appreciate the most?

Ability to deliver as agreed and an open and communicative approach.

What was it about the company that you didn't like which they should do better?

There is always room for improvement. The secrete is to accept that and do something about it. Radix continuously strives to do it better.