ReloadUX

I am the Software Lead at viaPeople, a company specializing in HR Software. We partnered with Tkxel to do a UI Redesign/Refresh for a set of products. The goal was to take our somewhat dated design and bring it up to modern design standards, while keeping our user experience as simple and straightforward as it was in the older tools. We interviewed a number of firms. Tkxel was the right combination of skill, portfolio work and value that we were looking for. Their approach to project management also made a difference. Tkxel assigned us a Project Manager and a Designer. We started with demoing the current projects, as well as giving access to a sandbox site. As initial designs started coming in, we worked with the team to iterate (covering edge cases, clarifying intent, etc.) As the iterations happened the following designs were also incorporating our feedback so that everything had a consistent design. They were very iterative & responsive which jives with how we work as well. Tkxel definitely provided a lot of value. Our product can be somewhat difficult to understand all implications of because we have so many configuration options, and they tried to make sure everything was well covered.

We were hoping to not only redesign our website to make it a more pleasant experience, but to also make it more responsive on mobile browsers. They were extremely patient when it came to understanding our demands and requirements, and were quick when it came to learning how we operated and how we wanted things done. Everything we wanted (and more) was done without a fuss and the end results were far better than we were expecting.

ReloadUX is comprised of a very talented bunch. We worked with them to completely revamp our digital outlook, and they surpassed all expectations. They provided UI Audits, and proposed and implemented solutions on the uncovered issues which helped us achieve the goals we were hoping for. We are pleased that we chose them as a partner.