Fair Trade Outsourcing

We are Rethink-Fair Trade Outsourcing, a trusted provider of business process support, customer service, and IT outsourcing. We have a balanced and holistic approach to managing an offshore delivery center. It creates a positive work environment for our agents and produces outperforming results for our clients, namely increased productivity, higher level of work ownership, and lower absenteeism and attrition rates. Ultimately, we seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment. We are using the power of the free market for good, not evil, eventually growing a new generation of capital owners from a global pool of wage earners. At the core of our business model is the genuine desire to see our agents build their capacity, achieve financial freedom, and effect change not only in the lives of their loved ones, but also in the communities where they live and work.