Please introduce your company and give a brief about your role within the organization.
RNS Solutions is a software development and research firm, with offices in 4 countries, Singapore, South Korea, Saudi Arabia, and Pakistan. Being a pioneer in delivering Blockchain, AI, and Cybersecurity solutions, RNS Solutions takes pride in successfully completing 50+ technical projects within a span of four years, with achievements regularly featured in the international arena. My role as a Chief Executive Officer and Chairman is to create, plan, implement, and integrate strategic policies and directions for RNS Solutions.
What is the story behind starting this company?
During my Master's and subsequently Ph.D. in Information and Telecommunication Technology from KAIST - South Korea, I realized the disruptive potential of software agencies on the verge of the 4th industrial revolution. Moreover, innovative technologies such as blockchain, AI, and cybersecurity required talented teams to support businesses. There was a vacuum regarding understanding and development of blockchain, AI, and cybersecurity software. I felt my involvement in creating a company that would help bridge the gap between its ideation to reality. In 2016, I started as an individual consultant and later on founded RNS Solutions in 2017, believing that it will empower millions around the world and we will contribute towards the tech ecosystem as a team.
What is your company’s business model – in house team or third party vendors/ outsourcing?
RNS Solutions has an expert team of in-house professional developers who leave no stone unturned in providing the best services. We have various departments such as Front-End Development, Back-End Development, Quality Assurance, Project Management, Mobile App Development, Design Lab, Artificial Intelligence, Cybersecurity, and Business Development. We natively develop the projects with a stellar success delivery rate and do not rely on outsourcing or third-party vendors being service providers to top-tier companies. We not only have talented team members but provide them with the best resources and training around the world.
How does your company differentiate itself from the competition?
RNS Solutions use industry-specific knowledge and custom-tailor our products to each customer's unique needs. We help our clients scale and validate ideas, build MVPs, and navigate towards reaching a market-fit product. RNS Solutions differentiate itself from any sort of competition by following strict software security/quality standards. We take care of security from inception to deployment of the product. Usually, software development teams only focus on features but we at RNS Solutions consider security as part of our DNA. Every developer must go through training of software security warriors and our development pipeline also contains offensive and defensive cybersecurity measures.
RNS Solutions does not have business development or promotional activities since our services are usually taken as bespoke recommendations. We do not see any competition but help other software agencies to improve their structures, improve their skills, how they operate and how they should improve quality of work.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
RNS Solutions provides exceptional software solutions from large corporations to startups. Our clients are related, but not restricted, to the FinTech and Banking sector. Our clients also include various blockchain mid and high-tier enterprises. Due to our excellent project delivery and success rate, we have repeated clients for several projects. RNS Solutions also have long-term strategic partnerships with international enterprises and organizations. Almost 60% of clients are repetitive in one or another form. RNS Solutions working pipelines are pre-booked for 02 months.
Please share some of the services that you offer for which clients approach you the most for?
We have deep expertise in software development in the following areas Machine Learning, Natural Language Processing, Computer Vision, Public/private blockchain development, Yield aggregations protocols, Protocols for governance, Consensus protocols, DEX, wallets, explorer, Network security, Application Security, Fintech applications, DeFi application, NFT Applications, STO, AI Bots and Operational Security.
We also provide consultation to software development agencies to improve their quality of work, improve their efficiency and work pipeline.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
This company and all of its services are primarily customer-oriented. Timely communications with the customer, and their valuable feedback is what drives the company products’ direction. Customer feedback is prioritized and considered at all levels of decision-making and product development in the company. This is the reason we consider the customer satisfaction levels of our clients to be at par with some of the best and biggest companies in the market.
What kind of support system do you offer to your clients for catering to their queries and issues?
The company provides 24/7 technical support services to its clients. Other than having specified customer support staff to tackle queries, we have seasoned project managers catering to the client’s requirements and needs, who ensure that useful and timely information/solutions is provided. We deploy multiple tools to help us achieve seamless and smooth communication with all relevant stakeholders.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Although we prefer a milestone-based payment structure, our company is very flexible in this regard. We can work with different payment structures as per the client’s ease and requirements such as project base payments, milestone-based payments, resource or team base structure.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
Yes, RNS Solutions accepts projects which fulfill our requirements and budget criteria. Our minimum project budget threshold is $10,000, the average is 120,000 USD and the maximum is 2 Million USD.
What is the price range (min and max) of the projects that you catered to in 2020?
RNS Solutions has received projects catering to a wide range of prices, depending on the nature of each project. During the year 2020, we were successful in acquiring projects of the maximum 2 Million and a minimum of $10,000.
Where do you see your company in the next 10 years?
RNS Solutions envisions to be a global leading software solutions provider in the AI, Blockchain, and Cybersecurity sector, delivering optimal solutions and services for ultimate customer satisfaction. We know that customer's growth is our growth, that is why we are committed to delivering exceptional services. RNS Solutions is on a great trajectory to expand and is en route to becoming self-sustaining with over 1000 team members. I would like to see RNS Solutions as a public company within 10 years and work in several other verticals such as metaverse, quantum computing with existing verticals of blockchain, AI, and cybersecurity.