I'm the product head that is developing a technology based e-procurement system to bring transparency, actionability, and efficiency to the mostly opaque market of tendering and help companies to find out vendor/supplier for their procurement department needs. We wanted to create a unified, intuitive and efficient way for buyers to release RFx (RFI, RFP, RFQ etc) events to open up a world of e-procurement opportunity. We were looking for a partner to help us develop a new platform.
I came to them with a basic concept of what we wanted to accomplish and they helped me turn it into a usable product. They designed the interface and produced the mock-ups, overseeing every detail of the UX / UI. Rootsquare Technologies provides server support, Staging & Production Deployment, DFD / SRS / TSD Creation UI design, product development and QA testing.
Then, they developed the complete stack of a Linux Laravel Cloud-based SAS Platform that has a central server matching the interests of buyers and sellers. Unlike other vendors, Rootsquare operates with a high level of efficiency, transparency, domain expertise and responsiveness. Rootsquare Technologies features a self-starting team that regularly meets deadlines and delivers smart digital solutions. They offer reliable service at a reasonable price, which has prompted further collaboration. They delivered the product with minimal bugs and continue to respond to issues and make updates quickly. Their attentiveness to client needs and ability to deliver truly sets them apart. The product is going through beta testing and the feedback has been very favorable. Highly-skilled and experienced, Rootsquare went above and beyond to meet all needs, while their ability to handle a changing scope of work and respond quickly despite the time difference earned them trust.
What is it about the company that you appreciate the most?
Continuous involvement for domain knowledge, requirement discussions, flexibility and how they continually find solutions to our ever growing needs and wants.
What was it about the company that you didn't like which they should do better?
Sometimes time zone difference of their customer. I'll advise to enhance their support based on customer timezone