Scalan Labs, LLC

5.0 7 Reviews

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Engineered to Scale.

We, Scalans specializes in delivering cost-efficient tailor-made software solutions through our dedicated development team model, that is centered around trust, commitment and rich technical expertise. Our Software Engineers are based out of Kochi – a beautiful port city and an emerging technopolis located in the state of Kerala in southern India. With a strong talent pool of about 30000+ software engineers in its IT hub known as Infopark – home to tech giants like KPMG, EY, Microsoft, TCS, Xerox, Cognizant and many more MNCs, Kochi has carved a niche in the offshore software development map of the world.

United States

4803 N Milwaukee Ave, Chicago, Illinois 60630

2162827376

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Service Focus

Focus of Mobile App Development

iOS - iPhone - 10%
Android - 20%
iOS - iPad - 20%
Enterprise Apps - 10%
Web Apps - 20%
Wearable Apps - 10%
Hybrid - 10%

Focus of Software Development

PHP - 15%
Javascript - 10%
AngularJS - 10%
C# - 10%
Python - 10%
Node.js - 10%
.NET - 10%
CodeIgniter - 5%
Laravel - 5%
Yii - 5%
ReactJS - 10%

Focus of Web Designing (UI/UX)

Website - 10%
Landing Page - 10%
E-commerce - 10%
Corporate - 10%
Logo Design - 10%
Usability - 10%
User Experience - 10%
Digital Design - 10%
Graphic Design - 10%
Illustration - 10%

Industry Focus

Automotive - 10%
Financial & Payments - 10%
Healthcare & Medical - 10%
Information Technology - 10%
Manufacturing - 10%
Transportation & Logistics - 10%
E-commerce - 10%
Travel & Lifestyle - 10%
Startups - 10%
Enterprise - 10%

Client Focus

100% Small Business

Review Analytics of Scalan Labs, LLC

7
Total Reviews

5.0/5
Overall Rating

0
Recent Reviews

What Users Say

Serious Dedication to the Project Impressed Us

Guillermo Rauch , CEO at Vercel

We Have Had an Excellent Experience

Diego Lomanto , CMO at Ada

Brilliantly Developed Interface of App

Andy Gay , Founder and President at Cirkul

User-friendly interface with excellent navigation

Chris Bell , Chief Executive Officer at Perch

Scalan Lab worked diligently and quickly throughout, delivering high-caliber work.

Greg Greeley , Chief Executive officer at Thrasio

What Users Like The Most

We were mostly impressed by how they quickly understood our needs and developed an app that met our exact specifications.
Their prompt replies and serious dedication to the project impressed us.
The superior interpersonal skills, exemplary work ethic, and level-appropriate transparency have all been tremendously valued by us.

What Users Like The Least

There's none.
There are no problems at all.
Of course, there is always opportunity for improvement, but I am at a loss for ideas. With Scalan Labs, we have had an excellent experience, and we couldn't be happier.

Detailed Reviews of Scalan Labs, LLC

5.0 7 Reviews

Guillermo Rauch, CEO at Vercel

Posted on Aug 08, 2023

Serious Dedication to the Project Impressed Us

In order to react and adjust to market changes fast, we needed to be able to increase our workforce and our talents. A large firm like ours invariably failed to obtain the crucial flexibility that Scalan Labs offered on its own. The modernisation of our product range is the focus of the Scalan Labs personnel, all of which operate in tandem with our in-house development team and directly report to the company's head of architecture. Communications were excellent. I never had trouble getting to them. They were also quite skilled. All of their programmers were extremely talented but yet exceedingly humble.

What was the project name that you have worked with Scalan Labs, LLC?

Staff Augmentation for Software Company

What service was provided as part of the project?

Software Development

Describe your project in brief

Scalan Labs, LLC was tasked with augmenting company's workforce and talents. The team worked on modernizing the our product range and collaborated with our in-house development team.

What is it about the company that you appreciate the most?

Their prompt replies and serious dedication to the project impressed us.

What was it about the company that you didn't like which they should do better?

There are no problems at all.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Other Industries

Diego Lomanto, CMO at Ada

Posted on Aug 07, 2023

We Have Had an Excellent Experience

The programmers at Scalan Labs always find a way to overcome a problem. We were able to deploy it a few weeks ahead of schedule since they brought in the appropriate knowledge at the correct time and considerably sped up the product development. Their engineers participate in our team's work while adhering to our procedures. Regarding the work of Scalan Labs, we only have positive things to say.

What was the project name that you have worked with Scalan Labs, LLC?

Software Dev Staff Augmentation Customer Support Company

What service was provided as part of the project?

Software Development

Describe your project in brief

We have been developing the software for small and medium businesses and corporations that streamlines the procurement process. The production and delivery of purchase orders, billing, real-time budgeting, graphic breakdowns of departmental expenditures, etc., are among the core functions.

What is it about the company that you appreciate the most?

The superior interpersonal skills, exemplary work ethic, and level-appropriate transparency have all been tremendously valued by us.

What was it about the company that you didn't like which they should do better?

Of course, there is always opportunity for improvement, but I am at a loss for ideas. With Scalan Labs, we have had an excellent experience, and we couldn't be happier.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress
Other Industries

Andy Gay, Founder and President at Cirkul

Posted on Aug 01, 2023

Brilliantly Developed Interface of App

The app has been a huge success. We have seen a significant increase in brand awareness and customer engagement since the app was launched. The app has also made it much easier for customers to order food and drinks, and we have seen a corresponding increase in sales.
Scalan Labs' project management was excellent. They delivered the app on time and within budget. They were also very responsive to my needs and were always willing to make changes to the app as needed.

What was the project name that you have worked with Scalan Labs, LLC?

Efficient Mobile App Development

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Labs developed a beautiful and user-friendly mobile app that met all of my needs. The scope of work included:
* Designing the app's user interface
* Developing the app's backend functionality
* Integrating the app with my company's website and point-of-sale system
* Testing and deploying the app
The app has been a huge success. We have seen a significant increase in brand awareness and customer engagement since the app was launched. The app has also made it much easier for customers to order food and drinks, and we have seen a corresponding increase in sales.

What is it about the company that you appreciate the most?

I was most impressed by Scalan Labs' technical expertise. They have a deep understanding of mobile app development and were able to build an app that is both beautiful and functional.

What was it about the company that you didn't like which they should do better?

None

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Food & Beverages

Chris Bell, Chief Executive Officer at Perch

Posted on Jul 26, 2023

User-friendly interface with excellent navigation

We had a great experience with Scalan Labs. They were professionals, efficient, and always responsive to our needs. The mobile app has been a huge success. It has increased our website traffic by 20%.

What was the project name that you have worked with Scalan Labs, LLC?

Mobile App with User-friendly Interface

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Our company is a technology-driven commerce that acquires and operates great brands at scale. We wanted to develop a mobile app that would allow customers to browse and purchase products on the go.

What is it about the company that you appreciate the most?

We were mostly impressed by how they quickly understood our needs and developed an app that met our exact specifications.

What was it about the company that you didn't like which they should do better?

There's none.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
E-commerce

Greg Greeley, Chief Executive officer at Thrasio

Posted on Jul 24, 2023

Scalan Lab worked diligently and quickly throughout, delivering high-caliber work.

Our experience with Scalan Labs was exceptional. Their team's dedication, professionalism, and expertise in web development brought our vision to life, resulting in an outstanding e-commerce platform that significantly boosted our online sales and customer engagement. We highly recommend Scalan Labs for their top-notch services.

What was the project name that you have worked with Scalan Labs, LLC?

Retail Web Revamp

What service was provided as part of the project?

Web Development

Describe your project in brief

Scalan Labs exceeded our expectations by delivering a highly functional and visually appealing e-commerce website that perfectly aligned with our brand identity and business objectives. Their expertise in web development significantly improved our online customer experience.

What is it about the company that you appreciate the most?

The attention to detail and aptitude of Scalan Labs to comprehend our particular needs were outstanding. They displayed a thorough awareness of the retail sector and provided specialized solutions that were well received by our target market.

What was it about the company that you didn't like which they should do better?

While the overall experience was positive, there were a few instances where project timelines were slightly delayed. Improved project management could further enhance their already stellar services.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Retail

Yanling Toh

Posted on Jul 12, 2021

Impressive Results. Highly Recommended.

We were looking for a company which had a lot of experience in building web & mobile apps. Scalan Labs provided end-to-end product engineering consulting from a product idea to fruition. We engaged them to build a mobile app and a backend application for our internal use. We started with their Principal Consultant in the capacity of writing detailed functional and non-functional specifications and wireframing the entire project. This discovery phase helped us in identifying the gaps in our requirement, essentially meeting our objectives and product goals. Post the discovery phase, we signed the project with Scalan Labs to complete the project in 3 months. They were very cooperative and accomodated several changes without charging us extra. Being a startup, it was critical for us to stay within the budget.

Over all, the project was completed in 4-4.5 months, as we had gone through few changes. No complains, we were 100% satisfied with the final output and highly recommend the group for any web or mobile based projects.

What service was provided as part of the project?

Mobile App Development, Software Development, Web Development

What is it about the company that you appreciate the most?

The communication was really good. There was no instance our project meetings were canceled or postponed to non-availability of developers. We used Slack and had meetings 2–3 times a week during the entire course of project. They topped on communication, quality of work, timelines and cooperation.

What was it about the company that you didn't like which they should do better?

We slipped couple of delivery schedule, perhaps it's on us, as we made changes to the work flow. However, we felt they should be bit proactive in terms of letting us know about the delays upfront. Though this did not affect the project or quality of work, this could be one area they could improve on.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000

David Quinlan

Posted on Sep 24, 2020

Great people, superb experience.

Scalans has been the lynch-pin between me and several development teams. There are always cultural differences when working internationally and remotely but their attention to detail and “get it done” attitude means their teams consistently deliver.

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

The engagement we had primarily with Scalan Labs was to build native iOS and Android app for productivity / health monitor app for NHS staff in UK. The app had both simpler & complex features to be adapted and some of them was not part of original requirements. However, Scalans team of mobile developers comfortably opened to our ideas and integrated with ease an without any hesitation. They were very open right from the beginning and perhaps we liked the transparency/ project management style with them. They were responsive at all times, and the team is on top of things through out the project.

What was it about the company that you didn't like which they should do better?

During our project we did not encounter any paramount issues. Perhaps, one area they could improve is being proactive in letting us know about their thoughts about any value add features. Some of them we included in second release, perhaps that could have been added earlier, if communication was right. Never the less, it's not something related to results. We'll come back for more.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000

Executive Interview of Scalan Labs, LLC

Shareem Thahir

CEO

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Please introduce your company and give a brief about your role within the organization.

Scalan Labs is a full-service product engineering company that provides custom software development for web & mobile platforms. We are a technology partner for businesses that are looking to build innovative and robust software solutions for B2B or B2C customers worldwide. We help organizations overcome their technical inadequacies and inefficiencies by offering them full-cycle software development services like custom mobile and web app development, quality assurance and software testing, technology consulting, software maintenance and support, etc. Security, scalability, and functionality have been the main hallmarks of our software solutions and we have proven our expertise in a spectrum of industries like Healthcare, Education, Finance, Retail, and many more.

As the CEO of the company, my primary focus is to stay ahead of the competition by delivering cutting-edge solutions using sustainable & latest tech stacks available in the market. I personally ensure that our customers get the best value out of our association i.e., high ROI for their investments.

What is the story behind starting this company?

Before taking up full-time with Scalan Labs, I was part of highly reputed software development firms in the US and UK where I proved my mettle in the capacity of Directorial roles. And I’ve had the opportunity to execute as many 300+ projects across almost all domains, ranging on small to large custom applications & enterprise products.

Scalan Labs was founded since we saw a gap in the talent pool especially niche skills. The technology skill gap is real and it has been estimated that the IT industry has a 21% skill gap in the US alone. Though every IT services company has been trying to reskill their employees to address this skill gap, so far it hasn’t been successful. With PMO/Delivery centers in India, we are trying to bridge the talent gap in the US market.

Our vision is ‘To be globally respected as one of the preferred partners for technology companies worldwide, providing innovative & world-class IT solutions & services.”

What are your company’s business model–in house team or third party vendors/ outsourcing?

We are a full solution-oriented - product engineering company providing all sorts of expertise including Business Analysis, UI/UX Design, Software Architecting, Development, Testing, and Project Management services. Our business model has been always in-house production. However, for requirements outside our skills or technology area, we hire third-party nearshore/offshore vendors to execute projects on our behalf. In such cases, we take care of entire ownership, execution, project management, and client interactions.

How does your company differentiate itself from the competition?

Quality is at the epicenter of all the work that we do. With the amalgamation of strong technical know-how and well-planned workflows, we offer our clients user-friendly quality products best suited for their businesses. Our engineering team has great prowess in working with modern tools and technologies and w follow a custom approach for perfection in delivering products.
In addition to Quality, Expertise, and Talent, we have optimized workflows and automated tools and techniques to ensure reducing production costs.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

Generally, we are no fan of any specific industry or have been focussing on verticals since we’ve been executing every project on our way. Over the years, we predominantly worked in HR, Finance, Retail, Travel, and Healthcare products.
We have 80% client retention for at least the first 2 years of an engagement or until our customers build their own backend team. We provide all necessary help with knowledge transition, source code handover, and documentation. One of our team members will work along with the client team until the transition is complete.

Please share some of the services that you offer for which clients approach you the most for?

Our services included Dedicated Staffing, Business Analysis, Custom Software Development, Gaming, Full-stack development, UX design, Product Engineering, Software Architecting, Testing, and Project Management.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

We have great ratings when it comes to customer feedback on every product we delivered. On an average scale, we have anything above 4.8 out of 5.0.

What kind of support system do you offer to your clients for catering to their queries and issues?

We align ourselves towards achieving our customer's business goals and targets. Their ideas become ours too and will be our core focus of product development. Our clients get a clear roadmap of the product development process at the beginning of the project and timely feedback on the project status at regular intervals.

We strongly believe in exceeding customer expectations in every possible way, even we have to put on extra effort in finding the ‘Extra Mile‘ our customers deserve. Just like in any industry, customer relationships are pivotal for mutual growth and our approach has made it to a point to retain 80% of our clientele coming back for more with us.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

For projects with a clear definition of requirements and detailed functional specifications, we offer a fixed price model, where customers can make payments on deliverable milestones. For customers requiring only staff augmentation, we provide flat monthly pricing based on staff pricing and duration.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

We are flexible when it comes to client budgets. As far as I see, we’ve worked on projects as low as USD 10000.

What is the price range (min and max) of the projects that you catered to in 2020?

US$25000-$150000.