Overview
$25 - $49/hr
250 - 999
2008
Skelia is an international leader in building stable cross-border organizations and affiliate companies in Eastern-Europe. For over a decade, Skelia has provided IT and Engineering staff augmentation services to a diverse range of clients—from start-ups to Fortune 500 companies. At present, Skelia operates through a global network of offices in Luxembourg, the United Kingdom, the Netherlands, Poland, Ukraine and the United States.  Business Model. Your

Skelia is an international leader in building stable cross-border organizations and affiliate companies in Eastern-Europe. For over a decade, Skelia has provided IT and Engineering staff augmentation services to a diverse range of clients—from start-ups to Fortune 500 companies. At present, Skelia operates through a global network of offices in Luxembourg, the United Kingdom, the Netherlands, Poland, Ukraine and the United States. 

Business Model. Your company—your rules

We build cross-border organizations as an extension of local teams and allow our clients to optionally acquire a team as a spinoff company. No volume requirements - you start with the minimum number of employees and scale-up. The open-book pricing model applies to all profiles. As a Skelia client, you stay in control of your team and your budget. 

Key Clients
  • Sitecore; 
  • Delaware Consulting; 
  • Agidens; 
  • BDO; 
  • c-Quilibrium; 
  • RealDolmen (a part of Gfi Group); 
  • Digitas; 
  • Aprimo; 
  • Proximus
  • LBi, 
  • ETwater, 
  • Showpad.
Certifications
lu
Luxembourg
Skelia
20 rue de l’industrie L-8399 Windhof, Grand Duchy of Luxembourg, Luxembourg, Luxembourg 133392
+352 20 20 21 40
pl
Poland
Skelia
Puszkarska 7J, Bonarka 4 Business, Building E, Jerzmanowice, Krakow 30-644
+48-123-766-542
us
United States
Skelia
485 Madison Avenue, Suite 1300, NYC, New York 10022
+1-212-7960791
ua
Ukraine
Skelia
Naukova st. 7b,BC «Optima Plaza», Lviv, Lviv 79060
+380-322-958-584
Focus Area
Service Focus
  • Engineering Services
  • IT Services
  • Software Development
  • Big Data & BI
  • Mobile App Development
  • IoT Development
25%
25%
25%
10%
10%
5%
Client Focus
  • Small Business(< $10M)
  • Large Business(> $1B)
  • Medium Business($10M - $1B)
80%
10%
10%
Industries Focus
  • Information Technology
  • E-commerce
  • Industrial
  • Financial & Payments
  • Healthcare & Medical
  • Media
  • Oil & Energy
  • Startups
  • Telecommunication
  • Transportation & Logistics
  • Travel & Lifestyle
30%
20%
10%
5%
5%
5%
5%
5%
5%
5%
5%
Customer Reviews
4.9 (7 Reviews)

Teammanager Hardware & Panel building

Guillaume Hallaert
posted on 21/8/20
As we have a very tight market for technical profiles in Belgium we were looking for opportunities abroad. The main goal was to support the growth our company is undergoing. In that search we found Skelia who could help us with recruiting and housing. They tailormade profiles to our needs and went looking for those. We have a very positive experience with the general quality of profiles that are presented to us. Both the technical quality and fitting into the team taken into account.
In short; Skelia helped us to support our growth and give us great new colleagues to work with!ve a very positive experience with the general quality of profiles that are presented to us. Both the techical quality and fitting into the team is taken into account.
Project Details
Extending engineering
IT Services
In progress
posted on 21/8/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

BI solution

Carolina Thörne
posted on 23/4/20
It was a pleasure working with Skelia on this specific BI project/solution across the group. Very skilled persons that was always eager to help and build long lasting solutions. Very professional in communication. Also the Skelia management and HR was excellent to deal with. I can highly recomend Skelia.
Project Details
Big Data & BI
COMPANY RESPONSE
Skelia
Skelia
Jun 22, 2020
Carolina, we are very grateful for your feedback, thank you for your trust to Skelia!
posted on 23/4/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Great services

Chris Demol
posted on 18/6/20
Skelia understands our needs and anticipates even before we bringing up the issue. There is a minimum (lean) of overhead as Skelia members are 100% integrated in the Showpad teams.
Project Details
Testing Services
COMPANY RESPONSE
Skelia
Skelia
Jun 22, 2020
Chris, Skelia appreciates your review so much, thank you for your support.
posted on 18/6/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Quailty assurance on 'auction platform development'

Geert Janssen
posted on 18/6/20
As an IT service provider we have called upon Skelia's quality assurance expertise to assure we had an independent quality check on work developed by our internal resources. As such Skelia literally acted as our own extended team whereby communicaton lines were as if they were our 'internal' resources, yet with clear segregation of duties. I.e. they did not act like the typical service provider playing a supplier role, but were part of the team driving results.
Project Details
Testing Services
COMPANY RESPONSE
Skelia
Skelia
Jun 22, 2020
Geert, we are inspired to work with you. Thank you for such excellent feedback!
posted on 18/6/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Splendid collaboration

Steven Hackars
posted on 19/6/20
We have established a splendid collaboration with Skelia in custom development for the financial sector.
Our mutual success is based on:
-Open communication with Skelia's management team
-Quality and ability of Skelia co-workers
-Superb supporting entourage for the Skelia teams
Our collaboration is progressively extending and expanding into other domains like support & system engineering
Project Details
Software Development
COMPANY RESPONSE
Skelia
Skelia
Jun 22, 2020
Steven, we are honoured and excited to work with you. Skelia is more than grateful for your magnificent feedback.
posted on 19/6/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Find.me is what it is thanks to Skelia.

Stefan
posted on 24/6/20
We are happy to have choosen the right partner from the start.
Project Details
Software Development
posted on 24/6/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Top nearshore company!

M
posted on 19/6/20
We've been collaborating with Skelia for several years now. Working with one of their team members feels like working with somebody on our own payroll. It's clear that Skelia's professionalism motivates everyone in their company.
Project Details
Web Development
COMPANY RESPONSE
Skelia
Skelia
Jun 22, 2020
Mathieu, we are honoured and fortunate to work with you. Thank you for your excellent review!
posted on 19/6/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings
Executive Interview
Patrik Vandewalle
Patrik Vandewalle
Co-Founder & CEO, Skelia
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We are happy with the brand promotion services provided by GoodFirms. Skelia has been listed at GoodFirms in the IT Outsourcing and Engineering categories, plus we have taken advantage of the sponsorship package. GoodFirms helped us build more international awareness for Skelia’s brand, reach out to prospective leads, drive conversions, and create strategic partnership opportunities.
Please introduce your company and give a brief summary of your role within the organization.
Headquartered in Luxembourg and New York, Skelia is a leading international staff augmentation company servicing out of Eastern Europe. For more than 10 years, we have helped our customers build effective cross-border IT and QA organizations by extending their in-house operations and building dedicated teams from scratch, according to their specific business needs. We have served over 80 customers from 16 countries. Skelia has offices in the US, the UK, the Netherlands, Luxembourg, Ukraine, and Poland. We also offer a set of highly specialized on-demand services such as mobile app development, testing and quality assurance, and Robotic Process Automation.

I’m Patrik Vandewalle, Skelia’s Co-founder and CEO, and actively involved in company strategy, business development, and customer relations.
What is the story behind starting this company?
The idea to set up Skelia in 2008 was largely inspired by the vast international IT and outsourcing experience of our founders. We crafted a transparent business model aiming to solve traditional customer roadblocks while outsourcing, such as employee turnover, cultural differences, management overheads, and evolving needs. With Skelia we have created a remarkable business experience that is as close as possible to having your own employees as if we build and operate a new customer office in Eastern Europe.

Additionally, our option to spin-off and acquire your Skelia team as a fully owned daughter company in Eastern Europe open-up new strategic scenarios.
 
Skelia doesn’t promote itself as a traditional outsourcing company. Our unique selling proposition is powered by our focus on building stable cross-border IT and engineering organizations with the highest possible employee retention while ensuring the perfect cultural fit.
How does your company differentiate itself from the competition?
Consider Skelia as “organization builders.” We have built over 200 cross-border teams for companies in the USA, Europe, UK, and the Nordics.
The top-3 reasons why customers prefer Skelia are
1) the quality of resources
2) our unique team retention and
3) the possibility to spin-off and acquire your team as a fully owned affiliate company.

Additionally, Skelia is a no-bench company. We can therefore source best matching profiles targeting a perfect mix of technology skills, soft skills, portfolios, industry experience, seniority, and career ambition.
What is your company’s business model – in-house team or third-party vendors/outsourcing?
We run our core business processes in-house only. Our employee-centric corporate culture allows us to keep our employee churn on customer teams very low – targeting a turnover of 10% or lower. We have developed outstanding recruiting practices to secure rapid integration and scaling of our in-house tech teams.

Still, we outsource some of our non-core business tasks, such as SEO optimization and content writing for our website.
What industries do you generally cater to? Do you have repeat customers? If yes, what percentage of clients return to you?
Most of our customers look for a structural cross-border organization and therefore build a strategic, long-term partnership with Skelia lasting on average 3 to 6 years. Interesting to know that our first three enterprise clients still work with us, and this for over 10 years.

Our core industries are Software & Cloud and E-commerce, typical industries where “IT is the company”. Additionally, we have a strong presence in the Engineering & IoT industry, in Digital Media, in the Services industry, and in Fintech. However, we are happy to work with organizations from other fields.
Please share some of the services that you offer for which clients approach you the most?
Building stable cross-border IT organizations is our flagship service which around 80% of our customers apply for. Still, we have an interesting case study with Agidens – a leading European industrial engineering and turnkey automation company- for which we have built an engineering back-office in Poland powered by electrical designers, PLC/SCADA engineers, and electrical and instrumentation engineers. For other companies we have built a 24/7 operations center, a team of vision engineers for a robotics startup or an AI R&D center for a large systems integrator.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our rating at GoodFirms is 4.9 which means that our customers are happy with the services we deliver. We encourage our customers to create and share their reviews on independent platforms, and we are always open to transparent communication and interaction. The feedback they share helps us to create better solutions and approaches for their business growth.
What kind of support system do you offer to your clients for catering to their queries and issues?
We use a well-established, transparent, and effective communication system with our customers. It consists of work management, helpdesk, chat, sales CRM, and content collaboration applications for transparent process control and instant issue resolution.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (could be in phases, months, versions, etc.)?
We apply different pricing models. However, most Skelia customers prefer our open book, cost+ model. Our monthly fee is based on the gross salary of the candidate, not the job title. This allows our customers to decide during the onboarding process on real value for money per candidate.

Our mobile development, QA, testing, and RPA services come with simplified blended rates or even a fixed price when it makes more sense for the customer’s project.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget have you worked for?
Our customer base ranges from large international enterprises to funded startups, often starting small and scaling up afterward with our customer’s success. We are glad to support innovative and game-changing company founders and find a way to stay financially flexible.
What is the price range (min and max) of the projects that you catered to in 2020?
The smallest project we took on in 2020 was budgeted $15,000. They needed urgent help in fixing critical bugs and re-engineering the system to ensure its seamless operation. As for the enterprise customers we work with continuously, their budget ranges from $200,000 to $1,000,000 per year.
Where do you see your company in the next 10 years?
To joyfully grow from 300 to 3000+ employees without compromising our strong customer satisfaction and remarkable team retention.
Clients & Portfolios
Portfolios
Back-Office for Agidens – the leading Engineering and Turnkey Automation company
R&D team for Televic — a leader in healthcare communication technology
24/7 IT Operation Services Team for International ICT Group - RealDolmen
Extending the Customer's QA Team to Build a Well-Planned Testing Process
Desktop Communication App Re-Development with 2-Step Outsourcing
A unique microservice architecture for a Cloud-based smart irrigation platform
Software Product Development for AGR Software — driver for digitalisation within the energy industry
Tax Control & Reporting Automation with RPA
Multimedia Solution for Inspiring Online Learning - TimelessToday
Software Development Partnership with WordBee – a leading Translation Management System
QA Partnership with Innovative Sales Enablement Platform - Showpad
c-Quilibrium. Cash Supply Chain Management Solutions
Cross-border teams for international ICT Leader
AI and Big Data to reveal real-time car choices
Travel Companion App to enhance clients' journeys
Team Members
Yurii Tsap
Yurii Tsap
Head of Mobile Lab at Skelia
Liubov Rudnieva
Liubov Rudnieva
Sviatoslav Pechurytsia
Sviatoslav Pechurytsia
Client Partner at Skelia
T
Tetiana Karpenko
Andriy Yakymiv
Andriy Yakymiv
Patrik Vandewalle
Patrik Vandewalle
CEO at Skelia