Smart Soft Team - Estonian IT company.
We specialise in full-service software development with expertise in health & medical, sport & fitness, automotive, employment & recruitment spheres.
Providing services -
Development of websites, web solutions, chatbots, mobile applications and PWA
Project prototyping and management
UX/UI prototyping and development
System and business analysis
Providing a dedicated development team
Focus Areas
Service Focus
- Web Development
- Software Development
- E-commerce Development
- Web Designing (UI/UX)
- App Designing (UI/UX)
Client Focus
- Medium Business
- Small Business
- Large Business
Industry Focus
- Healthcare & Medical
- Startups
- Enterprise
Smart Soft Team Clients & Portfolios
Key Clients
- Sport Life
- DOBROBUT
- FINANCIAL ADVISOR
- LUKOIL
- SPORTEQUIP
- FAST PACK
- DOBROGARD
- Institute of cell therapy
- SUPERLUDI
.jpg)
Smart Soft Team Reviews
- All Services
- E-commerce Development
- Software Development
- Web Designing (UI/UX)
- App Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Development of an online drugstore with a high conversion customer journey map from an incredible IT team
Review Summary
I think that we're about 10-12 people in the team who worked with us. I remember that were designers, project manager, analysts and developers. As a result, we launched a shop and receiving profit from it, I think that's the best outcome. Also, we don't have any technical issues on the customer journey (from going to the platform to making a payment and receiving goods), that's a good result.
What was the project name that you have worked with Smart Soft Team?
Development Online drugstore for the biggest provider of the medicines for the local region
Describe your project in brief
Online shop for selling medicines. The main goal for us was to create a platform with good UX/UI Design and good functionality, in other words, something in the balance between these two things. Also, with good SEO optimisation and integrated with out IT infrestructure.
What is it about the company that you appreciate the most?
Everything was very easygoing and fast, that's unique nowadays, especially in IT services.
What was it about the company that you didn't like which they should do better?
I wish them only high growth without losing the same quality.
Well designed, SEO optimised and functionally working website for the clinic from the cheerful team of developers.
Review Summary
My friend from the same industry recommended them as a reliable partner in IT solutions.
I was not very involved in all processes and stages, but I can tell that I have seen different design prototypes and confirmed the technical specification. Also, I had access to see the statuses of the project in real-time (that was very useful, I am a busy person and don't have time for hourly meetings, so I controlled all work from my laptop).
I saw that everything was going step by step and in time.
That was a team of 8 people, and I personally communicated with a project manager; the rest were software engineers and designers.
The primary outcome - we have a beautiful and working website (even my wife and my friends told me that it is an excellent website). Also, I am receiving more income from the time when the website was realized.
What was the project name that you have worked with Smart Soft Team?
Development and designing of the Website for the private clinic
Describe your project in brief
Web site with good UX/UI design, functionality and SEO optimisation. Also, we have a mission to deliver an understandable and readable website for our customers, so CJM was very important. SST have a task to balance between all these parameters.
What is it about the company that you appreciate the most?
The way of delivering the results and creating solutions. We made everything from the first attempt and that's amazing.
What was it about the company that you didn't like which they should do better?
They delivered excellent results with which we are happy to work and receive more revenue, so there is nothing to add.
Mobile Application (with a personal cabinet) for the patients of the clinic.
Review Summary
The main request from our company was to create the best user interface and functionality. We received 5 different prototypes and mockups based on the customer journey map and analytics from the sst team. Based on the long and carefully choosing of the right solution we received an estimate of the development part. In the end, they delivered a great application.
The team was about 12 to 15 people in our project (PM, BAs, UX/UI designers and software engineers).
Also, results came immediately, I am as a head of client support saw results more than other departments. Thousand positive feedback from the customers regarding the application and how it works.
I am the person who usually works with results. As a result, our customers are happy as well as the company so I can tell that communication and workflow were very effective.
What was the project name that you have worked with Smart Soft Team?
Development of the Application for the patients of the private clinic
Describe your project in brief
Development of a mobile application for our customers. Our Software Requirements Specification included many features for the personal cabinet of patient and doctor, integration of our medical software and design. Everything was delivered with almost 100%successs.
What is it about the company that you appreciate the most?
Deliver expected results in expected terms. That's something unique in the 21st century.
What was it about the company that you didn't like which they should do better?
Everything was good and the product was delivered by the submitted deadlines, so there is nothing to add.
Good developed and delivered medical information system (software) from the reliable tech partner
Review Summary
We used about 30 different people, that was Project managers, Business Analysts, software engineers, QAs, Team Leads and architecture.
To sum up we increased our results in management, sales and client support by almost 20%+ (that's very good for us). Also, SST proposed a lot of useful solutions for future development (which we will use) and opened our eyes to the pain points in our network.
Communication and all processes are on a high level and we didn't have any problems with both. Everything was highly effective.
What was the project name that you have worked with Smart Soft Team?
Development of Medical information system (software) for the network of medical clinics
Describe your project in brief
We decided to use SST for the development of the Medical Information System. We decided to start the way of full digital transformation of our network, at this point we hired SST to develop a custom solution based on our requirements.
What is it about the company that you appreciate the most?
That is a young team as well as a company, but they deliver amazing results (that's something new for any sphere).
What was it about the company that you didn't like which they should do better?
No, there is nothing to improve for them everything on a good level and we hope they will save the same level to the next few years.
Development of the Customer relationship management (CRM) for the network of fitness clubs with good increased results after deployment.
Review Summary
The first and central parts were putting all our processes on paper (they used BPMN 2.0 for that) and creating the CJM, and then they provided a few variants of solutions, prototypes, and designs. As soon as we accepted them, they started to develop the solution. They use a fantastic project management instrument which allowed me and all my team to track all results of all steps with online access in real-time. Every communication, touch or step was highly professional and effective.
What is it about the company that you appreciate the most?
They are very calm and professional, and I didn't expect that from a young team. I think that is unique.
What was it about the company that you didn't like which they should do better?
For now, there is nothing to add from my side. That's a good team with good self-organized processes in it.
Medical analysis system for the network of medical laboratories .
Review Summary
And we decided to develop a system to manage all medical tests from our clients. Our previous software was very old and not good, so we decided to create the software for our laboratories.
A big part was to understand our needs and analyze what should be the best for us. Everything starts with hundred hours of communication with analysts and the creation of the project description and all technical documentation. When we accepted everything, the team gave us the estimate and started the development.
The project involved a team of 26-28 different specialists. Personally, we worked with a project manager, business analyst, UX/UI Designers and team lead the rest was software engineers.
As a result of the solution that sst created we finally reached the higher results of customer satisfaction, operational speed and increased amount of customers. Totally that system brings us more income."
Describe your project in brief
System to manage all medical tests from our clients. Our previous software was very old and not good, so we decided to create the software for our laboratories. A big part was to understand our needs and analyze what should be the best for us. Everything starts with hundred hours of communication with analysts and the creation of the project description and all technical documentation. When we accepted everything, the team gave us the estimate and started the development.
What is it about the company that you appreciate the most?
Way of doing the project that is unique. They know what and how to do and that's all in required deadlines with a young team on the board.
What was it about the company that you didn't like which they should do better?
I don't think so. Everything is excellent, from my point of view.
Amazing young and professional company. They deliver smart and fresh solutions within the required deadlines.
Review Summary
We worked from that scratch. Starting from project prototyping to development. There were 24 people that worked on our project:
2 x business analysts
2 x UX/UI designers
1 x Project manager
1 x Team Lead
1 x DevOps
1 x Architecture
6 x Frontend developers
6 x Backend developers
2 x QA
They always meet all deadlines and delivered clean code and one more great thing - they provided me access to the project management software (I was looking at all steps for all tasks statuses and I can tell that they are professional in their work).
What was the project name that you have worked with Smart Soft Team?
Development of medical startup with AI and Big data
Describe your project in brief
We are creating special medical software with big data, artificial intelligence and metaverse. The main point of a startup is to create the medication based on the parameters that we receive from the sensors (system analyzing all data and providing solutions). People will not go to the doctor they will just use our scanners and in the metaverse, they will need to have a special suit.
What is it about the company that you appreciate the most?
Great communication, project management, meeting all deadlines, generating good solutions, clean code, and project and technical documentation were ma
What was it about the company that you didn't like which they should do better?
Everything is going well for now. We are still working with SST and I think will not stop cooperation for the next 3 years and more.