Softensy

Android-based application for interactive panels built in elevator mirrors. The panel is responsive to voice commands and shows recent residential initiatives, weather forecasts, and traffic jams nearby, property news and timetable of main entertainment facilities of the city. The content and layout of the panel are managed from a dedicated administrative interface. The project’s main purpose was to showcase the innovative approach of the

property management company and advertise other digital services of the company. Besides a provoking wow-effect, Smart Mirror was supposed to improve the comfort of residents, hence, increase their loyalty to the management company and willingness to pay extra for the services.

An integrated digital solution for management company which consists of mobile applications for end clients and a set of administrative interfaces for the personnel. Mobile apps feature a range of concierge services, smart home functions, financial operations, the micro-social network for residents, access to CCTV and intercom. Administrative interfaces include CMS, BPM and CRM systems which cover the whole range of management

 company operations. The project’s goal was to create additional value to the real estate property by providing residents with a set of complementary digital interfaces that increase ease of control and comfort of residing. The main challenge of interface development was to pack a great range of diversified services, smart home control, and financial management into an intuitive mobile interface. From the back-office perspective, the challenge was to integrate multiple third-party systems of partners and service providers for centralized management.

Complete set of digital banking systems which includes Internet and mobile banking apps for end clients, administrative and CRM interfaces for staff and mobile office app for bank employees providing services on-site. Internet and mobile apps offer clients P2P money transfers, history of transactions, mobile replenishment, payments by requisites and payment templates. Administrative interfaces let operators and moderators provide

 data-powered customer support. CRM system lets the bank to know their customers and upsell bank products effectively. The initial objective within the digital transformation process of Ecobank was to launch essential web and mobile banking services in short terms starting from zero-online presence. Current goals are increasing the loyalty of customers and CLV by offering a range of banking products and related services via personalized interfaces and harnessing technologies for marketing and customer service activities.