I’m a watercolor artist and CEO of ByRenatta.
I contacted them because I wanted an online store to sell my prints. I needed a useful site with enough information, but I also needed it to be artistic and reflect my style.
The online store they developed for me includes all the relevant information on my watercolor classes, it showcases a full archive of my past work even if it’s not for sale, it allows me to sell prints and there’s also a newsletter that interested customers can sign up for.
Also, even though the work centered around the website, they went out of their way to help me with social media. They understand it's importance to my business.
It was very easy to communicate with them through text and email. They knew I didn’t understand much about website building, so they were there to solve problems. That allowed me to understand the basics of what they were doing making it pretty easy to come to an agreement on how I wanted the website to work.
What do you like most about the company?
They always kept me updated on changes, always answering my questions about their processes. I don't have a tech background, so that was helpful to me.
Also, since they understand social media and it’s importance to my business, they helped enhance my social media presence to boost my follower count.
What they should improve on?
Even though it was good having 3-4 people working with me, it may have been simpler to work with fewer people. That way, my communication could be more centralized. It didn't pose much of a challenge, though.