Spider Group LLC

Best instructions and tools for mutual assistance FASTEP recognizes the equipment and contains tens of thousands of step-by-step instructions. If you need to consult with someone, call a friend in FASTcall which is a unique video communication tool with tips and pointers in augmented reality. How FASTEP works Point the camera at the equipment control panel. FASTEP recognizes the model and offers instructions for it. Follow the steps in the instructions. Or call a friend at FASTcall. Catalog of instructions for household appliances Constantly expanding catalog is sorted by category and brand. The list of models can be switched to large cards, so it is easier to find your equipment. Important instructions can be added to your favorites. In the catalog, you can search by model name, brand, or barcode. If you do not have the desired model, send a request for adding it, taking just a couple of photos. Auto-search using neural networks Finding a model in the catalog can be difficult, especially if you don't know its exact name. The Auto-search function uses artificial intelligence algorithms to recognize the type of equipment, its brand and model. You just need to point the camera at it and get the result.

Read more on our site https://spider-group.eu/

Spider Group updated the Pool Director iOS application for pool management to version 3.0 and optimized data handling to reduce server load and speed up the entire system.

We have been working with Limpid Pools since 2015 and have been happy to optimize this entertaining IoT project. It became easier for clients of the service to take care of their water areas; for employees — to communicate with customers; for servers — to cope with the growth of the business.

Take a look at our portfolio and find out what you can control in pools and why there is a Raspberry Pi:

https://spider-group.eu/

The Madyar app opens a convenient order of gastronomic pleasures of the Madyar Collection restaurants.

Objectives of the project

Spider Group had entered the project to improve and reduce user scenarios till the formation and payment of the order, add new functionality to the bonus system and game mechanics which stimulates the demand.

Prototype and statistics

Before starting the redesign, we conducted an analysis of the application with the passage of all user behavior scenarios.

Restaurant Page

The application contains complete information about each restaurant of the Madyar Collection: description and photos of the interior, opening hours, the current menu for ordering delivery, an address map and a location map with the distance from the client to the place.

Menu

The restaurant menu is presented with cards for each dish with a delicious photo and important information. In the description that appears when you click on the photo, there is a weight in grams, the amount of protein, fat and carbohydrates.

User profile

Each registered user of the Madyar application creates a personal profile. It contains the user's contact information, the history of his orders, personal promotional codes, addresses and credit cards.

Bonus system

With the new application, the Madyar restaurants introduces a new system of bonuses and strengthening loyalty for regular guests. Now you will receive bonuses for each order. You can spend them at a discount. In the bonus section, discount cards and gift certificates are also available.

Read more on our site

https://spider-group.eu/

Дилерская сеть «КЛЮЧАВТО» включает 83 филиала и представлены в городах пяти федеральных округов России.

Это огромная организация, которая столкнулась с необходимостью создания новой, более удобной точки притяжения для клиентов. В то же время необходимо было объединить цифровые системы дилерских для автоматизированного предоставления услуг и коммуникаций приложения. 

Подготовка

Технической особенностью было распределенное хранилище данных для дилерских центров. Разработчики централизовали информационные потоки, предоставляя пользователям актуальную информацию и удобный ответ.

Вход 

Простая регистрация и авторизация пользователя - залог положительного первого впечатления. Новый интерфейс снижает порог входа для клиентов. 

In accordance with modern standards, the input is implemented using biometric data, and in case of absence or failure of sensors by PIN-code. Customer profiles store personal data for seamless communication with company employees. The user can edit them as desired. 

Service 

We have digitized the services of engineers and reduced the load on the call center. Do order a service and get suggestions from specialists, and then agree on a task list and pay for them. And all this for each car in the Garage. 

We have combined a complex set of different request types into a coherent information flow between the client and the dealer. 

Loyalty

Забудьте о физических картах постоянного клиента: теперь у вас есть цифровая карта прямо в приложении. Он покажет статус и баллы со всей историей и поможет вам сориентироваться в программе лояльности. Это награда за доверие к дилеру.

Возможные ошибки операторов и операторов не приведут к случайным списаниям, каждая операция защищена SMS-подтверждением.

Каталог автомобилей

Все автомобили в продаже есть в каталоге. Вы можете выбрать новые или бывшие в употреблении.

Тест-драйв и бронирование доступны для всех автомобилей. Другие вопросы? Консультант с радостью ответит на них.

Подробнее на нашем сайте

https://spider-group.eu/

Not so many people know that in Luxembourg and Western Europe digital services for finding private specialists and service companies haven’t evolved yet. In this sense, the European market is slightly behind the Russian one, which has Profi and other players. 

Together with our customer — Jbit — we decided to improve the interaction of ordinary people and their helpers, and at the same time minimize personal communication during COVID-19 restrictions. This is how @YourService appeared, which reads like "At your service".

The app is at your service to search for any kind of specialists and private handymen in Western Europe in five languages. At such an exchange, the main difficulty is the interaction between the customer and the specialist: applications, confirmations, agreements, clarifications, implementation, payments.

At each stage, like in ping-pong, the participants transfer the initiative to each other. We have packed an intricate business process into a simple and robust interface for the application form and its tracking.

We were very lucky with the client — he knew exactly what he wanted and provided a ready-made design, which we audited. The Spider Group UX center checked all user paths and compared them with business processes, removed all inconsistencies and added missing screens.

We worked on the project for a year, created an MVP. The app was successfully tested and released.

More details in our portfolio:

https://spider-group.eu/works/apps/yourservice-the-app-for-finding-specialists-in-western-europe/