Overview
$150 - $199/hr
10 - 49
2002
Table XI is a UX design and custom software development firm with 16 years of experience building integrated web applications, mobile apps, and custom digital experiences. Since 2002,  we've partnered with the Fortune 100, starts-ups in Singapore and Tokyo, industry leaders in London and LA, and mission driven non-profits in our hometown of Chicago.  These partners trust Table XI to deliver innovative solutions that drive their businesses forward. That t

Table XI is a UX design and custom software development firm with 16 years of experience building integrated web applications, mobile apps, and custom digital experiences. Since 2002,  we've partnered with the Fortune 100, starts-ups in Singapore and Tokyo, industry leaders in London and LA, and mission driven non-profits in our hometown of Chicago. 

These partners trust Table XI to deliver innovative solutions that drive their businesses forward. That trust runs deep - creating partnerships that have lasted over a decade and public reviews awarding us as the #1 custom software developer in Chicago. Our UX research and product strategy teams help your product owners innovate, rapidly prototype, and validate new ideas for the business. And when you're ready to move quickly, our design and development teams collaborate in an agile fashion to quickly deliver results to production. This trusted process has allowed our partners to focus on their business objectives and move more quickly and flexibly than ever before. 

Want to learn more? Stop by one of our events: http://bit.ly/2sDC2Oy

Key Clients

Industry Leaders: Northwestern University, Dickson, The Field Museum, Outcome Health, Rice University, Keiser | Startups: Everything But The House, The Wabash Lights, SuperBetter | Media Companies: Chicago Ideas, RogerEbert.com, PechuKucha

us
United States
Table XI
328 S. Jefferson St. Suite 670, Chicago, Illinois 60661
1-312-450-6320
Focus Area
Service Focus
  • Mobile App Development
  • Software Development
  • App Designing (UI/UX)
50%
30%
20%
Client Focus
  • Medium Business($10M - $1B)
  • Large Business(> $1B)
  • Small Business(< $10M)
80%
10%
10%
Industries Focus
  • Healthcare & Medical
  • Manufacturing
  • Financial & Payments
  • Media
35%
35%
15%
15%
Customer Reviews
5.0 (19 Reviews)

High touch, high quality

Margaret Jastrebski
posted on 20/12/18
We used TableXI for several projects. They helped us get two ecommerce product lines launched and in market, as well as supplemented our design team for a mobile app relaunch. The TXI team not only did great work on each of the projects, but they also were really great to work with along the way. They were very responsive and the project teams operated as if they were a part of our company. Culturally, they're a great fit for us. They also brought thought leadership to our projects, and helped us think through better, more ideal approaches to our technology efforts.

What is it about the company that you appreciate the most?

In a world where there are many, many dev consulting firms, TableXI stands out in not only its quality, but also its culture. It differentiates itself by walking the walk when it comes to building and operating a diverse and inclusive workforce. Plus, TableXI takes the extra step to educate others with its myriad of programs including podcasts, workshops, published articles, and Inclusion Meeting Cards.

What was it about the company that you didn't like which they should do better?

TXI is a boutique firm, so they don't have a deep bench of consultants that can be mobilized at a moment's notice. You have to coordinate timing and scope of work closely with their account managers, because you might miss the window when their team is available to work on your project.

Project Details
Software Development
$200000+
posted on 20/12/18
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

A Trusted Technology Partner

Andrea Ziel
posted on 22/2/19
In 2014, we began working with Table XI when we sought a local agency with expertise in matching algorithms. Throughout the years, Table XI has become our trusted technology partner and a one-stop shop for us. Given that we have no development staff in-house, we have relied heavily on Table XI to help us identify and implement the right solutions that meet our evolving needs. Table XI not only has deep technical expertise but broad knowledge of the industry. For us, their ability to meet our wide range of needs was critical to helping us move forward quickly.

Overall, we have loved working with Table XI, and we are tremendously grateful for their commitment to our success. Each of the staff members that we've worked with has become a part of our family, and they have gone above and beyond in numerous ways. They make technology work understandable and approachable, and they make a point to fully understand their clients' work and needs. They are efficient, experienced and always deliver.

What is it about the company that you appreciate the most?

The team! Each person on their staff has been wonderful to work with, knowledgeable and results-oriented.

What was it about the company that you didn't like which they should do better?

Table XI's costs are higher than some of the other agencies in the market, but the value they have given is priceless. Having a better idea of costs upfront would have helped the planning process, but the caliber of their work has saved us time and resources in the long run.

Project Details
Software Development
posted on 22/2/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

High praise for Table XI

Robin Rickmeier
posted on 17/12/18
Table XI transitioned us from a printed publication to a custom online database over 5 years ago. They continue to innovate with us through “project inceptions,” a great approach to brainstorming ideas, and optimize IDC's Portal Database, so that the experience we provide with our product content is both dynamic and meaningful to our customers.
Table XI is truly a "think outside the box" organization of creative people. The team there is always thoughtful in their recommendations and will properly vet all ideas before proposing something to implement.
Even with several large projects with well-known customers, they make time for a small business like ours.

What is it about the company that you appreciate the most?

Table XI is truly a "think outside the box" organization of creative people. The team there is always thoughtful in their recommendations and will properly vet all ideas before proposing an implementation.

Project Details
IoT Development
$10001 to $50000
posted on 17/12/18
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Trusted UX Research and UI Design

Brad Dunn
posted on 25/4/18
Having worked with TableXI over the course of my first two years at the Museum, I came to rely on them and the expert UX research they performed for the last Field Museum website redesign in 2014. I repeatedly turned to their research to help inform next steps and build a longer term roadmap for our ongoing work on the site. As well, that redesign is what gave the Museum its first responsive website. The product worked beautifully across devices and truly brought the Museum into the modern age of the web.

What is it about the company that you appreciate the most?

Their flexible yet strategic approach; they're very easy to work with, and a very smart group of people.

Project Details
App Designing (UI/UX)
$50001 to $200000
posted on 25/4/18
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Down to earth and Practical Developers

Paul Gee
posted on 12/9/19

What is it about the company that you appreciate the most?

Flexible and Budget-Friendly Services

Project Details
Web Development
posted on 12/9/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Table XI was the most reliable of the many developers we have worked with.

Suzanne Bellet Price
posted on 24/1/19
The team was extremely organized and came through on every promised deliverable. If anything was ever going to be late, they gave us a lot of notice and an explanation. They not only did whatever we asked, but had great ideas of their own to add as well. After working with many different developers over the years, nobody else understood the business case (not just the technology). They were also the most trustworthy of any team we have worked with, by far.

What is it about the company that you appreciate the most?

Trustworthy, organized, creative, business minded

What was it about the company that you didn't like which they should do better?

Continue to add areas of expertise

Project Details
App Designing (UI/UX)
$50001 to $200000
posted on 24/1/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Tremendous services and team support

R
posted on 23/3/19
Project Details
Software Development
Software Development
Completed
posted on 23/3/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

The total package is just what you need

Luis Mendo
posted on 29/4/19
Project Details
software development
Software Development
Completed
posted on 29/4/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Increase in our revenue had grown by 14 times

Tom Erd
posted on 30/4/19
Project Details
Business Consulting & Ecommerce Strategy
Software Development
Completed
posted on 30/4/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings
Executive Interview
Mark Rickmeier
Mark Rickmeier
CEO, Table XI
Please introduce your company and give a brief about your role within the company?
Mark Rickmeier is the Chief Executive Officer at Table XI, a UX research, design, and software development company based in Chicago. Over the past 18 years, he has created more than 100 mobile apps, custom-built web applications, and intuitive user experiences for clients like Roger Ebert, Pauline Frommer, Maria Pinto, the Field Museum, AccuWeather, Discover Financial, and Tyson Foods.

In 2014, he founded Ops-Conf to bring together a global community of software companies to share insights and swap ideas on how to effectively run a consulting organization.

In 2017, he founded the “Walkshop” – a modern day hiking and design thinking retreat to lead senior executives, entrepreneurs, storytellers, and designers on a 5-day hike to generate new ideas and industry connections.

He is the author of the Sticky Note Game, designed to grow employee engagement and supercharge career development. He is also the creator of the Inclusion Meeting Card game, designed to help change a company’s culture to be more inclusive – where everyone can have a voice in critical meetings and crucial conversations.

He is the President of the Lake Bluff Alliance for Excellence and a board member of the Ravinia Music Festival, an internationally renowned, not-for-profit music festival that presents outstanding performances from John Legend to Yo-Yo Ma.
What was the idea behind starting this organization?
Table XI was founded with the idea of Tech Done Right – helping clients with design thinking methods to uncover new opportunities for their products (build the right thing), and agile discipline and engineering excellence to create a stable digital foundation (build the thing right).

Since 2002, we've partnered with the Fortune 100, start-ups in Singapore and Tokyo, industry leaders in London and LA, and mission-driven non-profits in our hometown of Chicago. These partners trust Table XI to deliver innovative solutions that drive their businesses forward. That trust runs deep - creating partnerships that have lasted over a decade and public reviews awarding us as the #1 custom software developer in Chicago.

Our UX research and product strategy teams help your product owners innovate, rapidly prototype, and validate new ideas for the business. And when you're ready to move quickly, our design and development teams collaborate in an agile fashion to quickly deliver results to production. This trusted process has allowed our partners to focus on their business objectives and move more quickly and flexibly than ever before.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We partner with our clients to fuel growth, engage users, build audiences, sell products, tell stories, and drive results. We blend strategy, design, and software development execution into an interdisciplinary approach that's proven key to our partners' success. We're with you from concept to completion to iteration, making sure at every step that we're building a product that will delight users. And we find the best way to achieve that kind of partnership with our clients is for them to work closely with our team members – our designers, developers, and strategists. We strongly prefer and rely on an in-house team – rather than third-party outsourcing.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
There are a few strong differentiators, compared to other companies’ models:
• Product consultancy – not just development for hire: Don’t get me wrong – we love to build software and execute delivery projects extremely well. But we pride ourselves on being consultants first, helping companies discover new valuable opportunities and rapidly prototyping new concepts before we jump into development. If you are just looking for 2 bodies to add capacity, we’re not a good fit.
• We help after go-live: We provide maintenance services (hosting, monitoring, production support) and support our clients long after they initially go live. For many companies, they just help to create the MVP (minimum viable product) and then hand everything over at launch. We regularly help our clients with ongoing support to handle new enhancements, critical security patches, upgrades, and 24/7 monitoring of their applications.
• Strong track record: We’ve been doing this since 2002 and have over 100 applications in production. In that time, we’ve built a strong reputation for delivering digital products to market – and our first client is still working with us. We feel that kind of track record speaks volumes!
What industries do you generally cater to? Are your customers repetitive?If yes, what ratio of clients has been repetitive to you?
While we have a wide array of clients across the US, Europe, and Asia - we have a few industries that we generally cater to.
• Healthcare: 30%
• E-commerce: 20%
• Manufacturing: 20%
• Non-Profit and socially focused, mission-driven companies: 10%
• Education Technology: 10%
• Fin Tech: 10%
Mention the objectives or the parameters critical in determining the time frame of developing a mobile app.
When looking at a timeframe – first you would consider a native application vs. a responsive design for a web application.
Assuming you’ve made the decision to go toward a native application, there are a few things critical toward the time frame:
• Tech platform: Using a framework like React Native can allow a team to build an app to support both Android and iOS and can save significant time and budget.
• User goals: The successful adoption and deployment of a mobile app depend on solving a real problem for its users. The best way we’ve found to determine the best features and the required timeframe for an application is to discover before we jump into design and development iterations. That means doing some user research, idea generation, and rapid prototyping to explore and validate ideas before starting the build out.
• Scope focus: We prefer to work in short iterations, hyperfocused on building the most valuable things first. Once in development, one of the most critical factors in determining the cost of a project is focusing on the scope that is most valuable (MVP).
• Managed risk: Most project teams focus, track, and measure the typical project constraints (timelines, budget, and progress burndowns). We feel that measuring risk is as important to the success of a project and can be graphed and tracked just as much as the other three constraints. Proactively tracking and mitigating risk in a software project helps to control the budget, focus the team, and protect against timeline overruns.
How much effort in terms of time goes into developing the front end and back end of a mobile app?
As with all things, this depends on the scope of the product being built. I would say most mobile apps can be designed, developed, and deployed between 3-5 months.
What are the key parameters to be considered before selecting the right platform for a mobile application?
Assuming we are looking to build something brand new (and not extending an existing application), here are the things I would consider:
• Existing technology: What frameworks is the company already familiar with? For example, if a company has never done mobile work before, but already has a team familiar with React on the web, using a platform like React Native can help speed up the process of onboarding to a new mobile platform.
• Cost: If a company is looking to launch with both Android and iOS support, using a framework like React Native would help to reduce to cost and time to market. Rather than building two separate code bases, in two different code bases, with two different teams, that have to be separately maintained – the speed to market, development cost, and long term maintenance cost can be reduced by developing with React Native instead.
• Your users: It is hard to say in the abstract what kind of application will be used or targeted without knowing more about the users. Some companies prefer to support Apple only – because that is where their desired market is. Before picking any framework, it is important to study your users and the features of the product.
Which platform do you suggest your clients to begin with when they approach you with an idea (Android or iOS) and why?
It really depends on the idea and the concept. Our recommendations start with the needs of the user and the desired functionality.
Android or iOS, Native or Hybrid — which platform is best to use to build your app? What are your recommendations?
Our mobile practice has really gravitated to React Native in the last few years as a way to build and support applications for both Android and iOS. There is a suite of tools that work well together to help with things like automated deployments, crash reporting, user testing, etc.
What are the key factors that you consider before deciding the cost of a mobile application?
• Design: How will the user interactions behave? How will we deliver a great user experience?
• Scope: What are the critical features that will be used in the product?
• Risk Tolerance: What are the key risks of this product and how might we mitigate them?
• Platform: What is the best technical platform we can use? Anything we’ve already built that we can leverage?
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We work time and materials, based on a week team rate.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We’ve done smaller applications for non-profits, and early-stage start-ups for less than $100k.
What is the price range (min and max) of the projects that you catered to in 2018?
Typical mobile projects range from $200k - $600k.
Which business model do you suggest to your clients enabling them to generate revenue from mobile applications? Why?
It depends! I don’t know that there is a silver bullet. Different products require different monetization strategies.
Clients & Portfolios
Portfolios
How 4 years changed mobile development, our mobile team and our client’s app
Using a chatbot to engage student leaders at Rice University
Delivering better UX for the Field Museum
Supporting PechaKucha's worldwide event series as it doubles in size
SuperBetter
Giving a startup the flexibility it needs
Building a CMS and iPad sales tool for Keiser
Training doctors with a flexible, CME-crediting mobile app
Building a homecare app, and business model, from across the globe
Developing an e-commerce app for Everything But The House
Giving Chicago Ideas a global media platform
Bringing Dickson into the Internet of Things
Roger Ebert
Building NUcore, Northwestern University’s core facility management tool
Team Members
Esther Galantowicz
Esther Galantowicz
Margaret Jastrebski
Margaret Jastrebski
Resources
Design Sprint approach
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