Tomedes Translation Services

Professional Translation Services
5.0 (16 Reviews) Write a Review

Tomedes Translation Services Overview

< $25/hr
50 - 249
2007
Tomedes was founded in 2007 by Ofer Tirosh with a simple vision to provide the highest quality translation and localization services to leading organizations worldwide. Since then, we've spent nearly two decades solving global business challenges for our clients. Our mission: to address all of our customers' language-related needs, helping them engage with their markets, increase revenue, and drive process efficiencies through human language solutions. 

Tomedes was founded in 2007 by Ofer Tirosh with a simple vision to provide the highest quality translation and localization services to leading organizations worldwide. Since then, we've spent nearly two decades solving global business challenges for our clients.

Our mission: to address all of our customers' language-related needs, helping them engage with their markets, increase revenue, and drive process efficiencies through human language solutions. 

With a subtle combination between human empathy and machine intelligence, we pair our teams' expertise with the latest technologies and digital innovations to offer unique experiences and tailored solutions to our clients across the globe.

Key Clients

Part of our service offering is a commitment to outstanding customer care, as well as to superb quality translations. As such, we offer 24/7 support to our clients. Our professional linguists and customer service representatives are available to assist clients at all times by email, phone or live chat.

Our inclusive approach has seen us work with everyone from small businesses to Fortune 500 companies, government bodies and leading global legal and financial organisations. We are also an official translator for Google, for its Android apps and for a wide range of YouTube content.

Certifications
us
United States
Tomedes Translation Services
9450 SW Gemini Dr #34540, Beaverton, Oregon 97008-7105
+1 985 239 0142
il
Israel
Tomedes Translation Services
26 HaRokmim st. Azrieli Business Center, Building C, 7th floor, Holon, Tel Aviv, Tel Aviv 5885849
+972 72-220-0700
gb
United Kingdom
Tomedes Translation Services
International House, 12 Constance St., London, London E16 2DQ
+44 (0)16 1509 6140
Focus Area
Service Focus
  • Translation Services
  • Writing Services
80%
20%
Client Focus
  • Small Business(< $10M)
  • Large Business(> $1B)
  • Medium Business($10M - $1B)
60%
20%
20%
Industries Focus
  • Other Industries
  • Automotive
  • Banking
  • Financial & Payments
  • Gaming
  • Government
  • Healthcare & Medical
  • Information Technology
  • Legal & Compliance
12%
11%
11%
11%
11%
11%
11%
11%
11%

Tomedes Translation Services Reviews

5.0 (16 Reviews)

Translation of old family letters

Chris Camacho
posted on 20/9/21
The client representative was responsive and was extremely helpful. Tomedes provided a high quality, translation at a very reasonable price!

What is it about the company that you appreciate the most?

The company representatives were extremely responsive and were provided good communication throughout the process.

What was it about the company that you didn't like which they should do better?

n/a

Project Details
Translation Services
$0 to $10000
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 7, 2022
Hello Chris, thank you for the awesome review. We're happy you're satisfied with our representatives' response rate and communication. We're always improving to exceed client expectations. Hope everything went well with your project. We look forward to working with you again.
posted on 20/9/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Fast and professional

Morgan Beames
posted on 5/12/19
I was very impressed with the speed and professionalism of Tomedes and would be happy to refer Tomedes to law firms requiring translation services.
Project Details
Translation Services
$0 to $10000
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 5, 2022
Hello Morgan, thank you for the five stars! We're glad that you're impressed with the speed and professionalism of our translation team. We're always improving to exceed expectations. We look forward to working with you again.
posted on 5/12/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Quick Response, Quality Work

Jeff Schumann
posted on 28/4/21
Tomedes are our go-to translators. They have great pricing, do great work, and get it done quickly.
Project Details
Translation Services
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 5, 2022
Thank you for continuously trusting us with your translation needs, Jeff! We appreciate the five stars. We'll keep doing great work and at an affordable rate. We look forward to working with you again.
posted on 28/4/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Excellent

Silvia Bombardieri
posted on 17/5/21
A wonderful agency. Always very helpful and kind with all their costumers.
Project Details
Translation Services
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 5, 2022
Thank you, Silvia! We're happy to be of service.
posted on 17/5/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Great experience

E
posted on 10/6/21
We had a very good experience working with Tomedes. They were reliable, quick to reply and produced high quality work
Thank you again!
Project Details
Translation Services
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 7, 2022
Hello Eva, thank you for the great review. We're glad you had a very good experience working with our team. We look forward to working with you again.
posted on 10/6/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Excellent service

Mark W B S
posted on 5/7/21
They provide a timely and accurate service at great value
Project Details
Writing Services
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 5, 2022
Thank you for the 5 star, Mark! Quick response at a reasonable prices are one of our most mentioned qualities.
posted on 5/7/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Very good customer service.

F
posted on 9/8/21
Very quick and reasonably priced translations. Very good customer service.
Project Details
Excellent service
Writing Services
In progress
COMPANY RESPONSE
Tomedes Translation Services
Tomedes Translation Services
Apr 5, 2022
Thank you for the great review, Frank! We're happy that you're satisfied with our rates and translation services. Hope we could work with you again.
posted on 9/8/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Tomedes Translation Services Executive Interview

Ofer Tirosh
Ofer Tirosh
CEO, Tomedes Translation Services
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms is a reputable platform that helps Tomedes establish authority and credibility in our industry. Its customer-centric approach built on research and reviews perfectly suits our business mission of focusing on customer experience and fostering long-term relationships. By leveraging our ranking in GoodFirms through PR, social media, and websites, we have been able to boost our credibility as a trusted company. Our profile on GoodFirms has also allowed us to generate a wide range of leads from referral traffic. And because we can respond to every review on the GoodFirms platform, be it positive or negative, we consolidate our commitment to transparency with our clients.
Please introduce your company and give a brief about your role within the organization.
Tomedes is a language service provider specialized in translation, localization, and interpretation services. We also provide other services within the realm of communication such as content and digital solutions. The company was founded in 2007 in Israel as a traditional translation company and has since become a highly reputed language and business service provider around the world. Though a tech-forward company, our focus is always on human connection.
As the CEO of Tomedes, I ensure members of the organization have all the resources they need to provide quality solutions for clients large and small. It is also my mission to facilitate the growth of the company. Therefore, I seek out creative solutions to ensure every type of language need is met.
What is the story behind starting this company?
I have a background in engineering and worked for a long time with a global telecommunications company before establishing two startups myself. This led me to truly understand the difficulties clients in my native Israel and around the world have in obtaining streamlined B2B solutions and transparent customer services. At this time, companies were also looking to make their mark on the international scene, and translation was in obvious need. Tomedes was created to simplify the growth process for organizations worldwide. Our model is therefore based on the perfect blend of affordability, high quality, and rapid delivery of various language services. These commitments are upheld by the entire Tomedes team today as we help industries of all kinds reach their global goals.
What are your company’s business model–in house team or third party vendors/ outsourcing?
In the post-Covid era, we have seen more companies adopt remote and hybrid policies after seeing how beneficial they have been for their team. As a remote-first company for the past fifteen years, Tomedes can attest to the advantages of this type of work model. Flexibility improves productivity and profitability as well as promotes a healthy work-life balance. Building a strong relationship with our teams and adapting to their needs has always been one of Tomedes’ main goals. So, we were a remote company before, and we will continue to be in the future.
How does your company differentiate itself from the competition?
At Tomedes, we have a deep respect for the competition and have a lot to learn from them. However, our focus is on the client and what we can do to best meet their complex language demands. Through continuous learning and willingness to adapt to any type of need, we aim to provide optimal language services and solutions. This includes improving our workflows and processes as well as being receptive to customer inquiries and specifications. We may not always know in advance exactly what is required for our clients, which is why we work with them every step of the way to develop a solution that perfectly meets their expectations. Our core values of transparency, excellence, and trustworthiness are testament to our customer commitment. In the end, it’s all about just being ourselves—it’s in our DNA.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Tomedes offers B2B services for the global client. We aim to promote growth, no matter the industry of the organization or its size. Finding the perfect fit between our client and language professional according to expertise and experience is really what matters most to us. And the more open we are, the more we will learn. The effects of Covid have nevertheless brought upon a surge in remote and digital transformation demands. This includes, in particular, media and video localization needs for a wide range of sectors.
Please share some of the services that you offer for which clients approach you the most for?
Tomedes started off as a traditional translation agency, but we have now developed into a multidimensional organization that offers a wide range of services. This requires in-depth command of domains like technology and marketing. Our localization services include solutions for websites, software, apps, and gaming. When it comes to content and digital, our expertise encompasses transcreation, copywriting, SEO, and international marketing. We will also continue to develop our offer according to the types of services our clients need.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We are pleased to have a 98% customer satisfaction rate, with constant improvement since 2007. The gains we have made in customer satisfaction can be contributed to our commitment to 100% transparency and open communication. At Tomedes, there is so much importance placed on meeting the needs of the client, which is why our project managers & customer success experts take the time to understand and set clear expectations for every project. We continuously work on optimizing our workflows and processes so we are even more efficient and can go above and beyond.
Moreover, we have significantly extended the scope of services we provide to perfectly cater to client requirements of consistent quality and diversification of needs in the digital era. This includes but is not limited to legal solutions, marketing translation, website localization, and multilingual SEO. In order to provide such different services while maintaining our standards of quality, we have founded online platforms that specialize in legal services, legal transcription, machine translation, certified translation of documents for official purposes, and digital marketing & international SEO.
What kind of support system do you offer to your clients for catering to their queries and issues?
Tomedes’ customer success experts and linguists offer 24/7 real-time support to ensure inquiries and concerns are responded to whenever necessary. This is essential for dynamic businesses who must make quick decisions and require immediacy for any issues, specifications, or potential revisions. Our deliverables furthermore adapt to the urgency of a project so clients can be sure they have the final output when they need it.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We believe in transparent communication with all our clients, which includes payment information. Therefore, prices are clearly identified; quotes can be easily calculated, as they are based on the project type or language service request. Translation and localization services are determined according to word count. For consulting, content, and other digital services, we offer straightforward hourly rates that our clients can easily refer to.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Tomedes does not set a minimum for any of our projects: they can range anywhere from just a few dollars to millions. Because each language solution is unique, every price reflects that. For example, we can translate one word into forty languages, or we can translate 40,000 words into one language. It really depends on the needs of the client. I remember the very first project Tomedes was hired for…it was 90 cents! And honestly, I was as excited as one can be.
Where do you see your company in the next 10 years?
Every day, we at Tomedes do everything we can to optimize our approach in order to become a leading customer-centric company. By preserving our core values of transparency, excellence, and trustworthiness, we seek to maintain a high level of standards for human language & translation services, technology solutions, and additional services we plan to provide in the long run. We are excited about where the future will take Tomedes and look forward to seeing it continue to grow.