Trusource Labs

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Overview
$200 - $300/hr
10000+
2013
Trusource Labs, An Everise Company is an Austin-based company dedicated to providing outstanding complex technical support services to innovative companies worldwide. With over 600 employees, our teams are experts in providing positive and beneficial customer experiences related to the Internet of Things and Apple® devices. We’re not your typical contact center. In addition to the traditional 24/7 help desk with the phone and chat support you expect, we also

Trusource Labs, An Everise Company is an Austin-based company dedicated to providing outstanding complex technical support services to innovative companies worldwide. With over 600 employees, our teams are experts in providing positive and beneficial customer experiences related to the Internet of Things and Apple® devices.

We’re not your typical contact center. In addition to the traditional 24/7 help desk with the phone and chat support you expect, we also use innovative self-service approaches like instructional videos, social media and knowledge base articles so users can get common issues addressed without having to pick up the phone. We can also help you create a custom, out-of-the-box support experience while meeting your company’s privacy and security needs. 
 

Key Clients

Industries We Serve

Ecommerce
Legal
Logistics
Real Estate
Recruitment

us
United States
Trusource Labs
13011 McCallen Pass, Bldg A Suite 210 , Austin, Texas 78753
(512) 487-7103
Focus Area
Service Focus
  • BPO Services
100%
Client Focus
  • Small Business(< $10M)
  • Medium Business($10M - $1B)
70%
30%
Industries Focus
  • Business Services
  • Consumer Products
  • Enterprise
  • Government
  • Healthcare & Medical
  • Information Technology
  • Startups
  • Telecommunication
  • Transportation & Logistics
  • Utilities
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
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