United Call Centers

Human. Technology. Better Together.

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United Call Centers (UCC) is one of the market-leading providers of outsourced customer service solutions. The main profile of its activity is multilingual customer support by phone, email, and chat, the automation of business processes, and the development of services based on artificial intelligence.

UCC was founded in 1999, operates in more than 50 languages and 40 countries and works with 700 employees worldwide. Its clients are companies that represent outstanding quality in their respective fields in the telecommunications, food-, energy-, health industry, e-commerce, and e-mobility. The basis of UCC’s success is the constant effort to provide its clients with an outstanding customer experience with the help of the most advanced technologies available.

Certifications

ISO 9001:2015
ISO 27001
NA
250 - 999
1999
Locations
Hungary
Kis-Hunyad u. 9. 2nd floor, Miskolc, Borsod-Abauj-Zemplen 3525
+3619999615

Focus Areas

Service Focus

85%
15%
  • BPO Services
  • Artificial Intelligence

Client Focus

65%
5%
30%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

15%
15%
15%
10%
10%
10%
10%
15%
  • Automotive
  • Telecommunication
  • E-commerce

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