As a RingCentral partner, Unity Communications has one of the best technology sales support teams built for companies today. Our projects with the Unity team involve customers ranging from large enterprise customers to small SMB with their phone system requirements, implementation, and ongoing customer care. The team did a very thorough job with technical requirements that required research, proposals, and spreadsheet details, and immediate response when required. Very detailed, they created a global response team in the USA, Philippines, and Costa Rica that allowed an extremely effective and high level of communications via omnichannel (Phone, chat, CRM). We highly recommend Unity Communications for your next project. What stood out the most, was their flexibility and easy terms to make our business procurement process much easier. Their back office that handles tech support, customer care, and sales support is one of the leaders in our industry.
Quality of deliverable
Value for money