Uptown Logo Design
All Your Design Needs Under One RoofUptown Logo Design is not just a design company that is concerned with the way your brand is depicted to the end user. We make our clients' business our own, hence we make sure that your business gets all the recognition it deserves. Since our inception back in 2010, customer satisfaction has remained at the base of everything we do. Having a diverse human resource in terms of skill, expertise and professional capabilities we have some of the industry's best designers, developers, animators, writers, and strategists working for us. This guarantees that you get the best of everything, every time.
Since day one, we have been working for clients around the world, which has not only made us polish our skills but also enabled us to get a better understanding of the industry. Having worked for numerous clients, both big and small, we have what it takes to bring out the best for your business. Our company is headquartered in Los Angeles, California, however, we have offices in multiple locations around the world, with one a commitment to excellence.
Even when we proudly boast of having the best team members, we make sure they remain so by investing in extensive learning and development for every member of our team. This keeps them abreast with all the latest happening, update, and trends of various platforms, software and methods of working. And with an up to date team, we pledge to achieve the excellence we pledge to provide to your projects be it Logo Design, Web Design & Development, Branding Solutions, Video Animations, or Mobile Application Development.
Acme Buildings
Marine Logistics Pvt. Ltd
Footructor Deliveries
- Mobile App Development
- Web Development
- App Designing (UI/UX)
- Digital Marketing
- Direct Marketing
- E-commerce Development
- Other Services
- Software Development
- Web Designing (UI/UX)
- Small Business(< $10M)
- Medium Business($10M - $1B)
- Large Business(> $1B)
- Utilities
- Advertising & Marketing
- Art, Entertainment & Music
- Automotive
- Business Services
- Consumer Products
- Education
- Financial & Payments
- Gambling
- Gaming
- Government
- Healthcare & Medical
- Hospitality
- E-commerce
- Other
Poor service beyond belief
Dear Barry
I hope this email finds you well.
I do not know what position you hold in UptownLogo ; when I first spoke to you, you came across as a person of authority, a person able to negotiate and decide in an instant. You were a good salesman and thus persuaded me; you won my business and took my credit card.
For that I applaud you.
We made an agreement in which I paid you $500.00 and you would build me a website for a travel blog. It was to have been online before the end of May.
During the first phase (post sale), we had some conversations regarding the status of the project and during these; you tried upselling me to animation logo, logo exclusivity, hosting, rebuilding my other website, domain and others. That is another plus on your behalf, you always tried to upsell.
I will now point out to you where you failed miserably in your promise to deliver. Deliver a service and a product that as per your website; you are the best at and you were paid for in advance.
You failed in keeping an open line of communication with your customer.
You failed to return phone calls.
You failed to reply to emails.
You ignore chat requests.
and
You failed terribly in keeping your promise, keeping your word and keeping your commitment.
Allow me to stress to you Barry, that taking your customer‘ money is only the start of your job, if you ‘ re a salesman, you need to make sure that your operations department delivers on what you promised and sold, if you‘re a one man-shop, you need to finish with one customer first and deliver your best work before you take on so many others. I know I only paid for a mere Travel Blog website, but Barry, it was a mere website you could not deliver on and that is sad. What makes me think I can count on you to rebuild my existing website?
If you are an employee of UptownLogo, you better pray that this letter does not get to your boss. If you act as an officer or owner of U ptownL ogo ; shame on you.
You give the internet a bad name.
At this point and beyond if I ever get my website, I’d consider that a win.
If I don’t, well.... I already feel scammed, so what the heck.
Have a good life Barry
What is it about the company that you appreciate the most?
Never completed.
What was it about the company that you didn't like which they should do better?
Response, professionalism, keeping their commitments and not only their customer's money. worst experience I have ever had.
Not the only, but one of the best graphic services
Long version : Only bought a logo design from them, ended up buying the whole site design, service delivery was timely but there were some disagreements. Overall it was fruitful since I was not thinking as the designers were. Final product and the work files alongside were pretty decent, nevertheless
What is it about the company that you appreciate the most?
Their upselling is great, and value for money for small scale businesses
What was it about the company that you didn't like which they should do better?
Sales people drag too much sometimes but maybe its part of their job.. still very annoying
Their designer Anna Viz is a charm!
What is it about the company that you appreciate the most?
The response to the queries
What was it about the company that you didn't like which they should do better?
Timeliness and getting it done the first time only
Never hire this company