The One Stop Integrated Business Solution

VADS Berhad (VADS) is one of Malaysia’s leading BPO and Managed ICT Service provider. Having grown from a joint venture between IBM Global Network Services and Telekom Malaysia Berhad (TM) in 1991, today we are wholly owned subsidiary of TM; serving more than 500 medium to large businesses across industries.

Our main activities are Business Process Outsourcing, Value Added Services and IT Services. We bring together people, processes and technologies to enable more effective and dynamic use of information technology and communication. We empower businesses with value-based innovative solutions and services by offering our expertise in what we do best that allows you to focus on what you do best – your core business.

Malaysia Malaysia
No 1, Jalan Tun Mohd Fuad, Taman Tun Dr Ismail, Kuala Lumpur, Kuala Lumpur 60000
(+6 03) 7859-2222
Indonesia Indonesia
Jl. Mampang Prapatan No.39 Jakarta Selatan , Jakarta, Jakarta 12790
+62 21 799 1448
$25 - $49/hr
10 - 49
1991

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Technical Support - 25%
  • Chat Services - 25%
  • Email Support - 25%
Focus of Cloud Computing Services
  • Cloud Security - 50%
  • Public Cloud - 50%
Focus of Business Services
  • Data Entry - 100%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Legal & Compliance - 10%
  • Transportation & Logistics - 10%
  • Utilities - 10%
  • Travel & Lifestyle - 10%
  • Startups - 10%

Client Focus

70% Small Business
30% Medium Business

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