Vcallglobal

Call center outsourcing company

5.0 (1 Reviews)
About Vcallglobal
As one of the best call center outsourcing providers in the industry, we strive to respond to callers at every point of pain to ensure maximum customer satisfaction. At Vcallglobal we have a strict hiring process. We only recruit the best agents and train them thoroughly in ...
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$25 - $49/hr
1,000 - 9,999
2003
United States
Vcallglobal
Call center outsourcing company
5.0 (1 Reviews)
1 Review
Amazing service quality that we have learned to love
6 months ago
Vcall Global has helped us solve our most difficult problem, which was the call abandonment rate. With our previous outsourcing company, we found it hard to maintain consistency in call handling. But Vcall Global has a very good infrastructure that allows them to maintain very low call abandonment. The agents are very professional and always ensure that they minimize hold times. The CSAT is gradually rising and we are happy with the business relationship so far.
Quality of deliverable
Customer support
Value for money
Overall rating
Project Details
Project Name
Amazing service quality that we have learned to love
Services:
BPO Services
Project Status:
In progress
Contact information
us
Vcallglobal
75 Second Avenue Suite 620 Needham, MA 02494, Needham, Massachusetts 02494
United States