Veri Call
Customer focused* Streamline and Simplify
Meet VeriCall 'The Challenger BPO': VeriCall distinguish ourselves from historic outsourced contact centres with a modern approach to sales and service which embraces information technology practices that avoid the costs and complexities of traditional outsourcing. A unique blend of artificial intelligence, robotic process automation and mobile and digital orchestration technologies enable us to easily deconstruct and re-engineer your current processes and customer journeys - helping your brand keep pace with change and demand. Our fresh and innovative take on outsourcing, combined with our proven operational expertise and flexible 24/7 service delivery model helps our clients to accelerate their outsourcing strategies, realise improved customer experience, increase operating profits and develop a sustainable competitive edge.
Service Focus
- Call Center Services - 100%
- Inbound - 50%
- Outbound - 50%
Industry Focus
- Advertising & Marketing - 20%
- Art, Entertainment & Music - 20%
- Business Services - 20%
- Financial & Payments - 20%
- Healthcare & Medical - 20%
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