VoiceNation

Going Beyond The Call

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We employ top-quality, professionally trained operators, who use our intelligent software and follow your custom script to guarantee first class service for your customers every time. Acting exactly as if based in your business, these amazing people, all based in America, answer customer inquiries, respond to live web chats, qualify leads, process orders, forward calls, schedule appointments and more on your behalf. Not only that, but their support is available 24/7, 365 if you need it and theyre bilingual, so they can talk to both your English and Spanish speaking customers. 

The thousands of clients whove continued to join us over the past two decades are testament to our unapologetically straightforward approach of the best agents and unmatched technology. We keep our pricing simple too; with plans starting from just $70 per month, all with no contracts or setup fees. Its how we like to do business.

Certifications

Great Place To Work
< $25/hr
250 - 999
2002
Locations
United States
2915 Premiere Pkwy Suite 200B, Duluth, Georgia 30097
8334261704

Focus Areas

Service Focus

70%
20%
10%
  • Business Services
  • BPO Services
  • Other Services

Client Focus

100%
  • Small Business

Industry Focus

25%
20%
20%
15%
10%
10%
  • Other Industries
  • Healthcare & Medical
  • Legal & Compliance

VoiceNation Clients & Portfolios

Key Clients

  • Glass Guru
  • BMW
  • Keller Williams
  • The Federal Savings Bank
  • Sterne Kessler
  • Critter Control
  • Simple Cater
  • AdvanceTrack Outsourcing

Outbound Calling
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Outbound Calling
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Not Disclosed
Ongoing
Other Industries

Receive fully qualified leads with our Outbound Calling Service

We shorten your conversion window by calling and qualifying every lead for your team to close with confidence.

WOW your customers
We help create a great first impression by making people feel their inquiry really matters to you.

Respond to inquiries before competitors
Our Outbound Calling Service allows you to qualify every single inquiry before they have time to look elsewhere.

Increase conversion rate significantly
Having us qualify and screen leads on your behalf frees your team up to convert hot ones faster.

Be more efficient
Outsourcing this repetitive task to our agents will save your team time and allow you to focus on growth.

Speak everyones language
We offer bilingual provision so even if your team can't, we can speak Spanish on your behalf.

Future-proof your business
Consider us your high quality, innovative and seamless partner with full CRM integration capability.

Managed Live Chat
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Managed Live Chat
  • Managed Live Chat screenshot 1
Not Disclosed
Ongoing
Other Industries

Impress website visitors with our managed Live Chat Service

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

All or some chats: your choice
We can answer your web chats all the time or just when your in-house team are busy. This is all set up easily in the Live Chat portal.

Increase sales inquiries
With our Live Chat software the potential for every website visitor is maximized, giving you a higher chance of conversion and increasing leads.

Resolve queries faster
Managed Live Chat provides another way for your customers to get in touch. Briefed by you, we can answer customer questions right there and then.

Phone Answering Services
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Phone Answering Services
  • Phone Answering Services screenshot 1
Not Disclosed
Ongoing
Other Industries

Capture every call with our flexible Live Answering Service

Following your custom script, our 24/7 Live Answering Service keeps your customers smiling and business growing.

America's best receptionists
Our warm and professional receptionists act as a seamless extension of your team.

Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.

Call transfer & message taking
Have us send calls through to you or take messages - whatever you prefer.

24/7 call answering
We're on hand some or all of the time, day and night, 365 days a year.

Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.

Everything available online
Manage your service, view calls and messages and more in your portal dashboard.

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