We were looking for a company that can build an internal CRM system for our client from scratch and take full responsibility for the result.
They worked closely with me and my team to build and iterate on the client's software - internal CRM system. The client had a need to build everything from scratch. They understood the basic vision and had a goal to create a ready-to-use web app within the ambitious timeline.
First of all, the Wild Web Art team interviewed the client to get a clear understanding of the use cases and purposes of the system. Then, their UX\UI team conducted high-level market research and came up with the first sketches of the platform. What surprised us the most is that they cut off a list of â€śnice to haveâ€ť features and simplified some complex tasks in order to save the budget. This is the first time I worked with a team that didn't try to upsell more features and increase the cost.
The platform was built with Node.js & React.js.
We worked with Serge (CEO) at the very beginning, after the project manager was assigned and he was our main point of communication. Overall, there was about 6 team members: Project Manager, Business Analyst, UX\UI Designer, Frontend & Backend Developers and QA Engineer.
Wild Web Art was fantastic to work with. They took the time to understand us as a company so they could really identify what we wanted to achieve. They asked a great question the expounded on what described in the product spec. They were responsive to our requests and flexible when we wanted to make changes. We were always able to chat and discuss any project-related questions in Slack, they provided us with weekly (sometimes twice a week) updates & made regular demos via Google Meet or video recordings.
What is it about the company that you appreciate the most?
The business acumen of every team member. Sure, building software requires technical knowledge, and many dev shops have smart staff like Wild Web Art. What set them apart from the interview stage through to delivery was their willingness to really understand the problem, the market, and the requirements before simply coding something to requirements.
What was it about the company that you didn't like which they should do better?
I can't define anything specifically. Any issues that arose from personal differences in working styles were quickly resolved. Overall, our engagement has been very smooth.