Zaag Systems Limited

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ZAAG Systems Limited is dedicated to delivering exceptional user experiences across all channels. We understand that every brand is unique, and that's why we offer a wide range of services to meet your specific needs. From web and mobile app development to CMS development and e-commerce solutions, our experienced team can guide you through every step of the product development lifecycle. We believe in putting our clients first and work tirelessly to ensure your success. Trust us to provide the expertise and support you need to conquer your target market and thrive in today's digital landscape.

< $25/hr
10 - 49
2020
Locations
Bangladesh
Level-05, House-05, Road-12, Sector-01, Uttara, Dhaka, Dhaka 1230
+8801711507877
United States
3716 Poincian DR, Unit 4, Santa Clara, California CA 95051
+1 408 520 9848
Australia
3 Cordoba Street, Colebee, Sydney, New South Wales NSW 2761
+61452120204
Germany
Friedrichstrasse 215, Berlin, Berlin
+4917667420876

Focus Areas

Service Focus

15%
15%
10%
10%
10%
10%
10%
10%
10%
  • Web Development
  • Progressive Web App
  • Mobile App Development
  • Software Development
  • Web Designing (UI/UX)

Client Focus

80%
20%
  • Small Business
  • Medium Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
30%
  • Business Services
  • Consumer Products
  • Information Technology

Zaag Systems Limited Executive Interview

Bahauddin Arafat
Bahauddin Arafat
Managing Director
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Please introduce your company and give a brief about your role within the organization.
Zaag systems is a software development firm working with over 30 team members since its inception in 2020. Currently, we are serving clients from the US, EU, and UAE with plans to tap into the Australian and Japanese markets by 2025. We specialize in software applications for mobile platforms and the ones dealing with high transactional data.
Nevertheless, our experts are also skilled in developing websites, web applications, and any custom software a business might need. We use state-of-the-art technology (Swift, Kotlin, flutter, React native, Spring Boot, ReactJS, Next JS), maximizing the value our clients receive.

As the CEO, I oversee the marketing and sales operations and make management decisions to reach revenue and growth targets. I also have to deal with lead generation as more than 90% of our revenue is attributed to foreign clients.
What is the story behind starting this company?
The chairman of this company and I saw an opportunity within the rapidly digitizing landscape while pursuing our undergrad in computer sciences way back in 2006. We were driven by enthusiasm and a vision of automating businesses operating locally and across borders. However, it was not until 2019 that we could put aside our nine-to-five jobs and focus on our start-up.
What are your company’s business model–in house team or third-party vendors/ outsourcing?
Our primary business model utilizes our in-house team with over 30 members to meet client needs. We also do IT staff augmentation, where we put professionals up for hire.
How does your company differentiate itself from the competition?
We use the most advanced technology available to us, giving us a competitive edge when meeting client expectations. For example, we use ReactJS instead of the more commonly used technologies like WordPress for front-end development. For back-end development involving high transactional data, we use Spring Boot and NodeJS rather than PHP, Dot Net. In addition, we offer competitive prices compared to industry averages. We also thrive to provide an equitable work environment where our team members get the opportunity to grow. Moreover, we plan to introduce health insurance and profit sharing to keep them motivated.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We generally cater to a wide range of industries, including (but not limited to) health, tourism, marketing, retail, eCommerce, fashion, delivery, and distribution. We are still in our infancy and have been able to serve a handful of clients who haven’t needed us to do more projects. In that sense, our customers have not been repetitive. However, they will likely return once they need solutions to newer problems, as we can tell from their level of satisfaction with our services.
Please share some of the services that you offer for which clients approach you the most for?
We offer mobile app development services, which seem to be one of the most requested ones among our clients. We also provide CMS, web applications, and web development services.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Based on their feedback, we would rate our client satisfaction 4.5 out of 5. In most cases, we found our clients seeking real-time updates and open communication channels. We use “Trello” to update them on the progress in real-time and hold periodic meetings to ensure coherence with expectations. We also welcome constructive feedback on any stage of a project, keeping things flexible and minimizing instances of inconsistency.
What kind of support system do you offer to your clients for catering to their queries and issues?
We set up meets at our clients’ discretion for comprehensive follow-ups. Using Skype and email, they can also communicate with a SPOC (single point of contact) assigned to every project, who then delegates the issue to upper management if necessary. As long as we are not overwhelmed with client requests, we don’t plan to switch to a ticketing system, which shows our commitment to transparency and accountability.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We follow a pay per milestone payment structure. These milestones are determined when a project is defined before its execution. The SMART milestones give the clients an exhaustive list of deliverables. The payment is taken in advance before moving on to the next milestone.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Our basic budget requirement is $10,000 at the moment. However, we are always open to making room for smaller projects, given the requirements don’t clash with our existing undertakings and we reach a comfortable ground regarding the price.
What is the price range (min and max) of the projects that you catered to in 2020?
6,000-50,000 USD.

As 2020 was our first year of operations, we catered to projects ranging from $ 6,000 to $50,000.
Where do you see your company in the next 10 years?
We want to take Zaag systems global in the next ten years. The vision is to get international recognition as a brand in the software development industry. Moreover, in the next five years, we plan to expand our company to have more than 500 team members.

Zaag Systems Limited Clients & Portfolios

Key Clients

  • KADAD
  • Eigenart ek
  • Oushod Sheba Ltd
  • Azlan Global Ltd
  • Multimedia E-Commerce
  • Builder
  • IT-Outstaffing
  • Guru
  • itenls
  • Talimul Quran Foundation
  • Pareto
  • IT-Exchange
  • Nagalay Services Ltd
  • Ascend Technology Ltd

Mustafiz Charity Organization
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Mustafiz Charity Organization
  • Mustafiz Charity Organization screenshot 1
$0 to $10000
10 weeks
Other Industries

Mustafiz Foundation is the subsidiary of Goldenmark Group Inc, and we are committed to stand with distressed people particularly with helpless children around the globe. We will be continuing our campaign and working adamantly with dedication to build better citizen for the better world. It is fortunate that various social organizations are working for supporting crisis in various aspects like vulnerable minorities and civilians in wartime, to refugees and children in need. But we don’t see much work as needed to build a better generation for the better world. Now-a-days online is the major learning platform for our generation, and social media has no boundary to reach or exit. We are facing new technology that I think demands that all of us are awake and aware of what is going on in our lives and in our society and what’s coming in the future. Every day we are adapting and adopting a new idea of life. If we think about ancient civilizations to modern civilization where we are standing now? It is the time to rethink about our next generation, about our future. Mustafiz Foundation will be doing research continuously for this crisis and working to focus the light, so that our generation can get right path for the real success with safety and security which is now more important than ever before.

Complete full website development with payment gateway integration. We have done UX design ,frontend,backend & deployment of the project.  

GURU-IT Staff Augmentation
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GURU-IT Staff Augmentation
  • GURU-IT Staff Augmentation screenshot 1
$50001 to $100000
20 weeks
Information Technology

We provide resources as per partner needs in:

  • Frontend Developer
  • Backend Developer
  • Full stack developer
  • Mobile App developer
  • UI/UX Designer
  • Dev. Ops Engineer
  • Database Engineer
Shore Teams-IT Staff Augmentation
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Shore Teams-IT Staff Augmentation
  • Shore Teams-IT Staff Augmentation screenshot 1
$100001 to $500000
52 weeks
Information Technology

We provide required IT resources as per the partner needs.

  • Front-End Developer
  • Backend Developer
  • Mobile App Developer
  • Full Stack Developer
  • UI/UX design
  • Dev. OPs Engineer
  • Database Engineer
Kadad Delivery App
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Kadad Delivery App
  • Kadad Delivery App screenshot 1
$10001 to $50000
30 weeks
Startups

Kadad connects customers to multiple delivery companies to have their goods picked up and delivered across Qatar. Using the platform customers can have groceries, food items, parcels and heavy machineries delivered anywhere. Orders can be tracked and special instructions can be issued using the built-in features.

Nagalay Services Website, Admin Panel, iOS App (Native App), Android App (Native App)
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Nagalay Services Website, Admin Panel, iOS App (Native App), Android App (Native App)
  • Nagalay Services Website, Admin Panel, iOS App (Native App), Android App (Native App) screenshot 1
  • Nagalay Services Website, Admin Panel, iOS App (Native App), Android App (Native App) screenshot 2
$10001 to $50000
40 weeks
Travel & Lifestyle

Nagalay brings a new paradigm to sharing real estate, skills and other assets. Their clients can get access to a wide spectrum of services and rental assets like office spaces, hotel rooms, parking spaces, motor vehicles and much more through a single application. In addition, professionals can list their services up for sale at scheduled times. Using location data, customers can get their desired facilities from the closest possible listings.

Eigenart E.K
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Eigenart E.K
  • Eigenart E.K screenshot 1
  • Eigenart E.K screenshot 2
$0 to $10000
5 weeks
Advertising & Marketing

The APP is intended to encourage users to shop in their city instead of e.g. at Amazon. With the joint APP, the entrepreneurs should be able to publish offers for their customers quickly and easily. The user benefits from only needing a single APP to shop in his city. The focus is on the benefit for the user.

Talimul Quran Foundation
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Talimul Quran Foundation
  • Talimul Quran Foundation screenshot 1
$0 to $10000
10 weeks
Education

This is a multi-user based education app where admin can control user. Here the user means student & Teacher. Here the Teacher can share their courses take exam through this. Also student can share their assignment here. It's a rigorous complex app where all the users (Admin, Teacher & Student) can use the same app.

  •     Applications: Android App (Consumer & Admin)
  •     Language: Java, Dart
  •     Databases: MySQL
  •     Libraries/Frameworks: Spring Boot, Flutter
ALISHA'S WORLD
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ALISHA'S WORLD
  • ALISHA'S WORLD screenshot 1
$0 to $10000
10 weeks
Designing

It's a multi role based fashion oriented website ,Mobile app for Android & iOS and admin dashboard where the user can select design given in it and the designer can upload their design also. Consumer select their required design along with fabric which will be printed into a latest digital printing machine.

 Applications: Android App, IOS App,Website, Dash board

Language: Dart

Libraries/Frameworks: Flutter

Crossmarket Germany
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Crossmarket Germany
  • Crossmarket Germany screenshot 1
$0 to $10000
8 weeks
Real Estate

The client is Germany based who is in Real Estate Industry .We built a fully reactive and responsive administrative web portal for Crossmarket in Angular.

Intention Lifestyle
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Intention Lifestyle
  • Intention Lifestyle screenshot 1
$0 to $10000
2 weeks
E-commerce

Intention Lifestyle is an USA based company. Our responsibility were to deliver a  wordpress based E-commerce website where the task were to design & develop it. It has the functionality to integrated wit Woo-Commerce.

Oushod Sheba Ltd.
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Oushod Sheba Ltd.
  • Oushod Sheba Ltd. screenshot 1
  • Oushod Sheba Ltd. screenshot 2
$50001 to $100000
20 weeks
Healthcare & Medical

Oushod Sheba Ltd. usually in the arena of Health and Medical industry of Bangladesh. 

We build them an intigrated system where the consumer can order their prescrivbed and non-prescribed medicine through this platform. It's a highly scaleable system. The consumer can access around 20k list of medicine with exact generics and price and can order from websites and App (android & iOS) which will be served by OS-PMS and then by OS Delvery.

OS-PMS is a complete pharmacy management system includes feauters like : Inventory,Sales,Requisition,Accounting, P&L etc. which is the first in bangladesh in mobile app version.

OS-Delivery is a delivery app where it can locate exact location of pharmacy to collect medicine and the consumer location for delivering the product.

Zaag Systems Limited Reviews

5.0 9 Reviews
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  • Mobile App Development
  • Software Development
  • E-commerce Development
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mohamed Ali

Revolutionizing Business Operations with software development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
In Progress
Business Services

Review Summary

The experience with the project has been transformative, redefining business operations. The meticulous planning and agile development methodology, coupled with regular stakeholder feedback, established a collaborative partnership. Key features such as unified data management, collaborative communication, project tracking, CRM, and financial management have proven invaluable, optimizing workflows and empowering strategic decision-making. This project extends beyond software development, serving as a catalyst for innovation and progress. The overall experience is accurately captured in the title "Revolutionizing Business Operations.

What was the project name that you have worked with Zaag Systems Limited?

custom software development

What service was provided as part of the project?

Software Development

Describe your project in brief

The project is a comprehensive software development initiative tailored for the business industry. With a focus on streamlining operations, the project aims to deliver a suite of applications addressing key challenges in data management, communication, project tracking, and customer relations. Utilizing agile methodology, the project emphasizes iterative improvements and regular stakeholder feedback. Upon completion, the goal is to empower businesses with tools that optimize day-to-day operations and provide strategic insights for informed decision-making in the digital age.

What is it about the company that you appreciate the most?

Develop a centralized database system that consolidates and manages diverse business data shows us that they are good in what they do

What was it about the company that you didn't like which they should do better?

I like the team as they follows an agile development methodology, allowing software iterative improvements and quick adaptations to evolving business needs

Pioneering Excellence in Software Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Healthcare & Medical

Review Summary

ZAAG Systems is at the forefront of web and app development, incorporating cutting-edge technologies into their solutions. This is evident in the recent project they undertook for our organization, focusing on "Innovative Solutions and Seamless Collaboration."
The company's teamwork is not only organized but also cost-effective. This efficiency was crucial during our collaborative project, ensuring a smooth development process.

What was the project name that you have worked with Zaag Systems Limited?

Innovative Solutions and Seamless Collaboration

What service was provided as part of the project?

Software Development

Describe your project in brief

Our organization engaged ZAAG Systems to develop a custom software solution aimed at enhancing innovation and collaboration across our teams. The project required the implementation of cutting-edge technologies to ensure seamless communication and streamlined workflows.

What is it about the company that you appreciate the most?

ZAAG Systems prides itself on providing global business solutions. Clients can rely on them for comprehensive support, from proposal design to development, testing, deployment, and implementation.

What was it about the company that you didn't like which they should do better?

While ZAAG Systems excels in many aspects, there is always room for improvement in any organization. It would be beneficial for them to continually assess and enhance their service offerings to stay ahead in the dynamic field of software development.

Paul Simone

Zaag Systems' Remarkable Software Development Journey

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed
Business Services

Review Summary

My experience with Zaag Systems Limited throughout the software development project was exceptional. Their professionalism, expertise, and dedication were evident from the beginning. They thoroughly understood our requirements, demonstrated creative design skills, and maintained transparent communication. Their adaptability in addressing challenges and integrating changes was impressive. The final software delivered was beyond expectations, reflecting their attention to detail and commitment. Working with Zaag Systems was a collaborative and rewarding journey, resulting in a remarkable software solution. I'm eager to collaborate with them again in the future.

What was the project name that you have worked with Zaag Systems Limited?

Transformative Software Solution

What service was provided as part of the project?

Software Development

Describe your project in brief

The project involved creating a user-centric software platform to streamline processes, enhance efficiency, and improve user experiences. Through close collaboration and technical expertise, Zaag Systems designed a robust and scalable architecture. They proactively addressed challenges, maintaining project momentum while delivering innovative solutions. The final software solution exceeded expectations, empowering the team and customers with increased efficiency and seamless engagement. Zaag Systems' commitment to excellence, adaptability, and collaborative approach made them an invaluable partner in driving innovation and efficiency for the business.

What is it about the company that you appreciate the most?

Zaag Systems Limited's standout qualities include their impressive blend of expertise and collaboration. Their profound understanding of project requirements, creative design skills, and transparent communication were noteworthy. Their adaptability, dedication to exceeding expectations, and willingness to work closely set them apart as an exceptional partner.

What was it about the company that you didn't like which they should do better?

During my experience with Zaag Systems Limited, it was a significantly impact the overall positive experience and the successful outcome of the project.

Hughes Madelyn

A Closer Look at the HiltolConnect Mobile App

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed
Hospitality

Review Summary

The collaboration with Zaag Systems Limited on the "HiltolConnect" project has been highly positive and productive. Their expertise, professionalism, and commitment to excellence were evident throughout. They brought innovative ideas to the project, demonstrated technical proficiency, and ensured a user-centric design. Effective communication and a partnership-oriented approach were key to the successful development of the groundbreaking mobile app. This collaboration not only resulted in a successful project but also established a foundation for potential future collaborations.

What was the project name that you have worked with Zaag Systems Limited?

Customer Engagement through Innovative mobile app solution

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

The "HiltolConnect" project involves the development of a high-tech mobile app for Hiltol Company. This app will revolutionize customer interactions by showcasing products, offering personalized recommendations, sending real-time notifications, providing virtual assistance, enabling order tracking, ensuring secure checkouts, and incorporating a loyalty program. Educational content, social integration, and multilingual support will enhance user experience. The app aims to create seamless customer engagement, fostering stronger relationships and business growth for Hiltol.

What is it about the company that you appreciate the most?

One of the most impressive aspects of Zaag Systems Limited was their exceptional level of expertise and technical proficiency

What was it about the company that you didn't like which they should do better?

The collaboration with Zaag Systems Limited was overwhelmingly positive.

Elaina Edwards

An Assessment of the Zaag Systems Mobile App Development Initiative

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
In Progress
Designing

Review Summary

Throughout our engagement with Zaag Systems Limited, the experience has been exceptionally favorable and productive. From initial discussions to the final phases of the mobile app development project, the team's professionalism and dedication have shone through. Effective lines of communication were established, allowing for seamless information exchange and effective problem-solving.

Zaag Systems Limited demonstrated a profound grasp of their industry and project requisites. Their expertise in mobile app development and was evident at every stage, from conceptualizing app features to ensuring compatibility across both iOS and Android platforms.

What was the project name that you have worked with Zaag Systems Limited?

Mobile app development

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

This app will revolutionize how customers interact with our products and services. It will offer a seamless browsing experience, easy ordering, real-time updates, and personalized preferences.

Key Features:

User-friendly Interface: Intuitive design for effortless navigation.
Product Showcase: Display products with descriptions and images.
Efficient Ordering: Streamlined cart and secure online payments.
Instant Notifications: Push notifications for order status and promotions.
Customer Support: In-app messaging for quick assistance.
Personalization: User preferences and favorite lists.
Integration: Sync with backend systems for accurate data.
Analytics: Insights into user behavior and popular products.

What is it about the company that you appreciate the most?

Their exceptional technical skills were apparent in the caliber of the app they provided. The integration of cutting-edge technologies into the app was executed flawlessly, yielding an intuitive and inventive resolution that surpassed our anticipations. This high level of technical proficiency played a pivotal role in realizing our vision and elevating the project's overall worth

What was it about the company that you didn't like which they should do better?

During our association with Zaag Systems Limited, there were no aspects that I found displeasing or concerning about their services or approach.

Rolf Schneider

Very good and reliable partner.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
In Progress

Review Summary

Right from the start, communication was very good, and the offer was understandable and comprehensible. The services corresponded to the offer. The service was courteous at all times.

What was the project name that you have worked with Zaag Systems Limited?

APP for regional companies

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Creation of an app for regional dealers.

What is it about the company that you appreciate the most?

Reliability.

Trust.

What was it about the company that you didn't like which they should do better?

Nothing.

Company Response
Zaag Systems Limited
Zaag Systems Limited

Thanks a lot for your kind review, Sir.

Posted on Jan 11, 2023
Mustafizur Moosa

They have delivered Excellent behavior, very friendly, dedicated and committed.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

They care about customer expectations and requirements, have knowledge about up-to-date technology, and how to deliver in a timely manner. They keep working and developing their ideas and views until customer approve their work with 100% satisfaction.

What service was provided as part of the project?

Web Development, E-commerce Development

What is it about the company that you appreciate the most?

Their Sincerity, dedication and commitment. They also keep alternative if any planning is missed then use the alternative.

What was it about the company that you didn't like which they should do better?

They should hire and keep available highly skilled professional for their clients

Company Response
Zaag Systems Limited
Zaag Systems Limited

Thanks Sir for your valuable review. It will help us to grow.

Posted on Jan 30, 2023
Oushod Sheba

Best Experiance Ever

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

Review Summary

Our project is quiet complex. Understanding it well and deliver at on time with sharing lots of improvement and value added feature helps us a lot to run in the market properly. Their CTO . Mr. Monirul Hasan is a genius and have indepth knowledge Software Architecture & Artificial Intelligence
Best wishes for their future endeavor

What service was provided as part of the project?

Artificial Intelligence, Mobile App Development

What is it about the company that you appreciate the most?

Understanding Scope properly Flexibility Helping attitude Overall Service

What was it about the company that you didn't like which they should do better?

Focus more on Project Management

Company Response
Zaag Systems Limited
Zaag Systems Limited

We are delighted to be part of this project.

Posted on Nov 14, 2022
MD. Aminul ISlam Khan

Very professional team to work with!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
In Progress

Review Summary

What was the project name that you have worked with Zaag Systems Limited?

Accounting System

What service was provided as part of the project?

Software Development

Company Response
Zaag Systems Limited
Zaag Systems Limited

Thank you Sir for your nice feedback.

Posted on Nov 14, 2022