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Zappletech

First-class Automation Testing Agency

5.0 9 Reviews
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100% focused on Test Automation to deliver frameworks and solutions that reduce costs & increase efficiency to get better digital products, faster.Test automation first approach is a main driver in modern agile development. Achieving better automated tests coverage increase software testing speed twice, providing quicker results and better business outcome.

$25 - $49/hr
10 - 49
2015
Locations
Poland
Koszykarska 27B/26, Krakow, Malopolskie 30-010
+48794102565
Ireland
Hollybrook manor, Carlow, Carlow D03 E125
+48 794 102 565

Focus Areas

Service Focus

100%
  • Testing Services

Client Focus

70%
20%
10%
  • Small Business
  • Medium Business
  • Large Business

Industry Focus

15%
15%
15%
10%
10%
10%
10%
10%
5%
  • Information Technology
  • Telecommunication
  • Other Industries

Zappletech Executive Interview

Mykhailo Poliarush
Mykhailo Poliarush
CEO
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Please share your feedback about how GoodFirms helps increase your visibility with potential customers.
Listing on GoodFirms allows companies to grow faster, and build their reputation among users and partners. It helps our company increase its credibility and reliability.
Please introduce your company and give a brief about your role within the organization.
Our company provides Quality Assurance, Test Automation, DevOps, and TestOps services to our clients. We can work with clients from the very beginning when they do not even have Quality Assurance or testing at all. We configure all processes, automate testing, and thereby minimize the time spent.

I am the company’s CEO and founder. I am engaged in its development, from marketing and sales to the delivery of each project.
What is the story behind starting this company?
I have 15 years of experience in Quality Assurance. I went from an ordinary tester to an expert and test consultant. In 2010, I formed a QA community where we standardized solutions for clients.
 
Next was the creation of a company that develops applications and tests. And in 2015, I decided to build a separate company that would deal only with test automation and QA services. Since then, we’ve been providing various testing services: creating frameworks, automating processes, setting up servers, creating the necessary technical infrastructure, consultations, and training.
What is your company's business model: in-house team or third-party vendors/outsourcing?
The company offers several models of cooperation with customers. The first is Managed Service. We take everything under our responsibility. We appoint a project manager, testers, automators, and DevOps engineers. It is an in-house team, and this collaboration model is used to work with clients who previously had no testing process at all or whose QA was quite poor. After communication is established, we move on to automating testing and other processes to speed up continuous integration and continuous deployment.
 
The second option is Staff Augmentation. In this case, we provide part of the resources. This model is suitable for clients who do not have enough specialists in their full-time teams. In such a situation, the employee joins the customer's team and performs the assigned tasks.
 
In the context of interaction, we have several approaches to work: an in-house team, its extension in the case when a large pool of specialists is needed, as well as the involvement of third-party specialists. For example, if there is a request for Security Testing, we cooperate with a security specialist.
How does your company differentiate itself from the competition?
We are clearly focused on test automation. Our goal is to automate QA processes for our clients as much as possible. To do this quickly and efficiently, we use an integrated approach.
 
All members of our team have 15+ years of expertise in this area. We use a lot of programming languages, including Java, Python, Ruby, JS, TypeScript, as well as all the frameworks that support these languages. Thanks to our vast experience, we can offer our clients a wide range of solutions, both open source and paid.
 
Another hallmark of ours is flexibility. We try to understand the goals set by our clients as much as possible and follow them. At the same time, if something does not meet the client's expectations, we try to adapt to their needs as much as possible.
 
Thanks to all of the above, 9 out of 10 of our customers recommend cooperation with us.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
There are diverse organizations among the clients of our company. Large, small, those that we have been running for a very long time or with whom we cooperate one-time. Basically, these are medium-sized businesses (companies with 50-100 employees), but there are also those where up to 1000 people are involved in development. We provide test automation outsourcing services to them. The average turnaround time for our projects varies between 9-12 months, but there are also clients who have been working with us for 3-5 years. These clients constantly come to us with new projects. And they make up 60%.
Please share some of the services that you offer, for which clients approach you the most.
We do an audit and review, then evaluate the quality of the existing solution, and create an automation framework on the basis of which it will be implemented. Then we go to test automation.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer's needs and requirements?
To best meet the requirements of customers, we have several ways. The first level is management. We have dedicated project managers involved in every project. Regular calls with teams are provided at the level of engineers and managers. Reviews and internal expertise help to control the development results and give feedback. We are always honest and open, and all achievements and problems are always discussed with clients.
What kind of support system do you offer to your clients for catering to their queries and issues?
As a rule, we integrate into the team in real-time. We discuss all emerging issues on a daily basis. That is, support is ongoing. The management staff is synchronized weekly.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
In 90% of cases, we work according to the Time and Material model, that is, we provide resources at an hourly rate. At the end of the month, these rates are summed up, and we put up timesheets with a detailed description of how the time was spent. Hours are approved by the client, after which we issue a Net 30 bill once a month.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget did you have worked for?
We have the concept of minimum workload. In outsourcing and outstaffing, if we provide one resource, the load should be at least 3 months. If we convert this into a budget, the amount will be 20 thousand dollars. Projects lasting from 6 months are optimal for us.
 
If we talk about technical consulting, part-time work is also acceptable for us from 4 hours a day for 1-2 weeks. These services are charged per hour.
What is the price range (min and max) of the projects that you catered to in 2021?
The cost of our hourly rate is from $40 to $70 per hour, depending on the expertise of a particular team member. The services of an automator who will carry out test coverage cost the least, $40 per hour. If the requirements are higher (for example, it is necessary to conduct Security Testing), the fee will be higher, respectfully.
Where do you see your company in the next 10 years?
We want to become the #1 provider in automated testing, accumulate the latest trending technologies, increase our expertise, and fulfill it in the form of completed projects for our clients. That is, we want to become a tech company with the largest expertise in the world and provide consulting services.

Zappletech Clients & Portfolios

Key Clients

  • Trivago
  • Tele2
  • Couchsurfing International
  • Activated Insights
  • Aptitude Media
  • Zycus Inc
  • Cornell University
  • Missguided
  • iDeals
  • Maytech
  • BookingLive
  • Bridgeplex Inc

Private Medicine Software
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Private Medicine Software
  • Private Medicine Software screenshot 1
$10001 to $50000
9 weeks
Healthcare & Medical

Our client decided to develop a unique IT product that allows doctors to optimize their work. This was the beginning of the project, which is now being actively tested by the target audience and supplemented with new functionality.

IT product for health care: medical practices at home.

The practice of out-of-hospital medicine is widespread in the UK. Private physicians, once accredited and equipped with a specialized office in their home or by renting space in a clinic, can provide services to patients. Since no single digital system exists for such specialists, they have to resort to inefficient registration and payment practices.

Solutions

• Platform integration for paralleling and automating tests. Connecting multiple WMs.
• Code refactoring and reducing the number of tests and maximal API usage.
• Template and DOD/DOR creation. Improving the quality of tests by increasing the time to prepare them.
• Adding daily and weekly QA meetings to the team schedules.
• Implementing SLA practices to resolve issues with the highest priority in the shortest time possible.
• Increase automation coverage, reduce patching, and reduce regressions.
• Increased API testing coverage, increasing scenario stability to 100%.
• Increase UI and API test coverage to 80% or more.
• Setting up the Click environment to improve testing processes and quality.
• Increasing test execution speed by 85%. Fixing infrastructure issues, eliminating weak scripts.

Results

• Coverage of 12% of test cases.
• Acceleration of test passing by 30 times.
• Increasing the number of successfully passed tests to 100%.
• Complete paralleling of tests.
• Maximum automation of QA processes.
• Time savings of up to 10 minutes per test.
• Overall increase in QA productivity.
• Cleaned up app code.
• Further testing strategy.
• Project support by Zapple Tech experts.

Web App
Clinic Management App
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Clinic Management App
  • Clinic Management App screenshot 1
$10001 to $50000
10 weeks
Education

Values delivered
ZappleTech specialists developed and successfully implemented a complex of 2,000 cases of automatic product testing. 700 tests are specific for this solution. Tests covered all manual tasks, providing an optimal query execution time in just 1 minute. We built API test chains for smoke scope developed to identify potential failures and defects at a lower level. As a result, over 100 critical system errors were identified and eliminated. We ensured coverage of an additional layer of testing and identification of future threats through API tests.

Solutions

We implemented an architecture for testing, developed and integrated the required tests into Gitlab CI, and provided cross-platform testing support.

Results

We built all types of automatic testing from scratch with early detection of errors and defects and keeping communications with the development team for timely elimination of bugs.

Web App
Education App
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Education App
  • Education App screenshot 1
  • Education App screenshot 2
$10001 to $50000
10 weeks
Education

Values delivered

ZappleTech specialists developed and successfully implemented an automated testing solution covering all platform modules, including a specific user environment. We built API-level tests to identify threats in future versions of the solution quickly. Codeception, Webdriver, and standard PHP were used to solve the tasks.

Solutions

Developing and integrating tests in Jenkins CI, building frameworks, and smoke testing for input from user UAT environments.

Results

We provided all kinds of automated testing from scratch and achieved the green mark in CI build.

Web App
Car Rental Solution
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Car Rental Solution
  • Car Rental Solution screenshot 1
$10001 to $50000
10 weeks
Other Industries

Car Rental Solution
It is one of the regional car rental platforms, represented by a web service and a mobile application. The specificity of the solution is based on the general brand requirements of the franchise around the world. Today, the system includes renting cars or other passenger transport, ordering a transfer with a driver, fleet management, leasing, and car-sharing.

Values delivered
ZappleTech specialists built an automated testing architecture from scratch. Thanks to a systematic approach, we covered more than 95% of the solution. A set of functional and non-functional automated test cases covered the entire pyramid from the server-side to the mobile infrastructure. Moreover, thanks to the API chain in Car Rental Solution, it is now possible to identify potential threats even at a low level.

Solutions

Development of automated test suites with CI/CD integration both at the local level and in the cloud with a single test processing speed of up to 2 minutes.

Results

A testing of 3-tier architecture was built, within the framework of which a complex of API, web and mobile automated tests was developed, as well as a sets of manual tests for end-to-end Agile testing.

Web App

Zappletech Reviews

5.0 9 Reviews
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Hal Homer

Thanks to the testers and regular feedback. We were able to release it on time.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We contacted the company on the recommendation of our partners. Before that, we worked for some time with another QA team, but it didn't bring the desired results. It was important for us not to make any previous mistakes. Therefore we were very attentive to the quality of services. And this team didn't disappoint us.

Specialists immersed themselves in the project and created a testing and test automation strategy that included all necessary scenarios and workflows of our web application. They ensured that all testing types were covered and provided reports accordingly. The team was constantly in touch and kept us informed of progress, providing results about each step.

Thanks to the testers and regular feedback. We were able to ensure that the app was released on time.

What was the project name that you have worked with Zappletech?

Zapple helped us test our web banking app

What service was provided as part of the project?

Testing Services

What is it about the company that you appreciate the most?

Their deep dive into the project, expertise in testing and simple communications was the most impressive moments

What was it about the company that you didn't like which they should do better?

I didn't notice any flaws in the work - everything was cool

Kai Kemp

The team has done an excellent job. High professionalism, skills, and knowledge. Excellent project management and communication skills.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

Recently, the number of customers of our app has increased significantly. We have to constantly scale our software and want to make sure that it can withstand the growing workload. The company decided to turn to an outsourcing company to automate functional testing, load and performance testing. The problem was that we don’t have time to run all the tests we have.

Web application had to work well on all browsers. They implemented a test automation framework and tests based on Playwright + GitHub integration. ZappleTech team handled this challenge perfectly – users reported smooth operation of the app. We recommend ZappleTech as a reliable, experienced testing service provider who prioritizes the quality of your software and meets deadlines.

What was the project name that you have worked with Zappletech?

We ordered to automate testing of our web fintech app

What service was provided as part of the project?

Testing Services

Describe your project in brief

We offer a secure deposit platform, which provides to our customers the ability to make bitcoin, litecoin and dash deposits and to earn more coins.
Our team of professional traders has developed a Bitcoin investment strategy that has been created to provide the highest returns for our customers.
We will invest the customer's funds and gain more profit for all of them.

What is it about the company that you appreciate the most?

Attention to details, easy going communication and well established processes

Expertise in web test automation and advices on TestOps and DevOps

What was it about the company that you didn't like which they should do better?

There were no shortcomings in working with them, they are professionals in their field.

Adam Sayers

Zapple helped us test our web banking app. Everything was great

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We contacted the company on the recommendation of our partners. Before that, we worked for some time with another QA team, but it didn't bring the desired results. It was important for us not to make any previous mistakes. Therefore we were very attentive to the quality of services. And this team didn't disappoint us.

Specialists immersed themselves in the project and created a testing and test automation strategy that included all necessary scenarios and workflows of our web application. They ensured that all testing types were covered and provided reports accordingly. The team was constantly in touch and kept us informed of progress, providing results about each step. Thanks to the testers and regular feedback. We were able to ensure that the app was released on time.

What was the project name that you have worked with Zappletech?

Web banking app testing services

What service was provided as part of the project?

Testing Services

Describe your project in brief

We are an integrated Online Banking Application on the leading edge of financial system technology. Our app comprehensively brings every aspect of bank Management and operations into online computerization simultaneously.

What is it about the company that you appreciate the most?

We was very impression from deep dive into the project

Simple communication with them, good reporting and well-coordinated teamwork

What was it about the company that you didn't like which they should do better?

I didn't notice any flaws in the work. All was good.

Willie Salas

Professionals of their craft. I was impressed by the initiative and openness.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We didn't want to contact our previous vendor anymore, so we started looking for QA testing companies and came across an advertisement. We contacted ZappleTech about testing and development of our digital management solution during COVID-19.

We agreed on the cost and timeline. The team made software testing of three levels: functional, non-functional, and api testing. They tested all the UI elements and checked the app's response to incoming/outgoing calls, low battery, etc. Engineers assessed the app's speed, stability, and scalability.

What was the project name that you have worked with Zappletech?

ZappleTech tested a medical CRM Software

What service was provided as part of the project?

Testing Services

Describe your project in brief

Our CRM Software to manage vital customer-focused strategies.
Our strength lies in understanding customer value management, and helping pharma companies execute strategies and customer alliances and networks with a long life cycle. We understand that the healthcare system is here to serve the patients and enable doctors make informed decisions before prescribing the drug.

What is it about the company that you appreciate the most?

expertise and knowledge, quick test execution, automated testing to recheck defects

pleasant and responsible testers and optimal cost of the service

What was it about the company that you didn't like which they should do better?

I was satisfied with everything. Thank you for your work!

Walter Santiago

Good QA services, our e-commerce site runs like clockwork - we very satisfied

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We needed to launch an online store. We wanted to have the convenience of using the webstore, the speed of its operation, and, of course, to feel safe and secure when making payments. We needed a reliable software testing service provider to implement all these goals. We looked for experience and expertise in e-commerce software testing when choosing an outsourcing company. The decisive argument for ZappleTech was the recommendations and good communication during the technical discovery phase.
At the first meeting with the team, we were impressed by the approach to the work process. There has been agreed on functional and non-functional testing along with performance and security checks. The team also used Selenium WebDriver as an automated testing tool to speed up test execution on Jenkins server.
We are completely happy about such cooperation. Starting from the tooling ending with testing processes and test cases written. It's a good vendor we can rely on.

What was the project name that you have worked with Zappletech?

QA services for E-commerce company

What service was provided as part of the project?

Testing Services

Describe your project in brief

E-commerce resource that specializes in the sale of goods for sports and tourism. This is the place where you can learn all there is to know about the best work boots and tourist boots on the planet.

What is it about the company that you appreciate the most?

testing process transparency - we received a detailed report for this process

clear deliverables and adherence to deadlines - it's very important

established communications & superb results - our collaboration was at high level

What was it about the company that you didn't like which they should do better?

Didn't notice any - everything was great and I think we will be working together in the future

Randal Woodard

ZappleTech provided our project with a top-notch QA level, testing all levels of it during the development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We needed help in testing a cross-platform fintech app. Following the advice of our partners and contacting ZappleTech. The company manager quickly formed an Agile team and helped integrate it into the in-house team. The engineers quickly got into the process of working on the project. They wrote test cases for three key platforms: WEB, iOS, and Android, and started implementing them with test execution. All development stages were closely covered by testing levels: regression, end-to-end, smoke, and API. Also, thanks to the implemented test automation, the company coped with the task much faster than planned, providing us with the highest possible quality of the digital product.

What was the project name that you have worked with Zappletech?

Testing Service for Cross-platform fintech app

What service was provided as part of the project?

Testing Services

Describe your project in brief

We wanted a QA service that finds bugs and security issues. By working with ZappleTech, we achieved good app quality before it was released to the market.

What is it about the company that you appreciate the most?

Flexible approach to test planning and test design - the first cool thing

Rapid scenarios implementation and execution - it was very important for us

The last important thing for us was deep critical defects detection in the app

What was it about the company that you didn't like which they should do better?

I didn't find anything to complain about - everything is awesome

Tom Thompson

Thanks to ZappleTech, we released our app on time in the e-commerce segment

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We needed comprehensive functional and non-functional software testing of the new marketplace, payment systems, integrations, and interfaces. The partners advised us ZappleTech, a company that is practically experts in QA and test automation. Indeed, the team proved their expertise by implementing QA testing for all implemented systems. They automated 95% of functional test cases, including API, integration and end to end testing levels. Throughout our work, we repeatedly tested the features of the WEB, Android, and iOS versions using the TestDevOps methodology, performed sanity and regression testing, and ran several dozen user scenarios in UAT phase. As a result, we were able to release the digital solution to the market on time, providing consumers with a top-notch application.

What was the project name that you have worked with Zappletech?

Comprehensive testing for the e-commerce segment

What service was provided as part of the project?

Testing Services

Describe your project in brief

We got what we wanted, and that is a working app with as few bugs as possible, unnoticeable to the user. Indeed, the team proved their expertise by implementing QA testing for all implemented systems.

What is it about the company that you appreciate the most?

We were very impressed with the fast test design and execution.

The next important point was the thorough testing of each component and interface.

The relatively low cost of operation, also important for our company

What was it about the company that you didn't like which they should do better?

You can tell me because I found none, everything was fine

Terry Carroll

They delivered the QA services they promised and it was a pleasure to work with them.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress

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Review Summary

We needed help and expertise to develop the system, regression, and end-to-end testing on different testing levels for our platform and then to integrate these tests into our automated DevOps pipelines.
We started the project by breaking down our system into individual components to cover all of our user flows. Once manual test cases were ready, we came to test automation coverage. We are currently in the process of developing and creating new automated testing scripts. The vendor has helped us create dozens of different test cases. Our internal team and the vendor worked as one team. They delivered what they promised, and they were a pleasure to work with.

What was the project name that you have worked with Zappletech?

Review Your Finance - List of Quality Finance Resources

What service was provided as part of the project?

Testing Services

Describe your project in brief

The goal of our company is to minimize fraud risks, and threats and allow consumers as well as financial organizations to be more informed so that financial investment be acknowledged about risks at the earliest stage.

What is it about the company that you appreciate the most?

Quick response time to any raised issues or changes in the original plan

They had not had any problems with working on our project to keep track of the tests

Keeping their word or giving you as much notice as possible when there are blockers

What was it about the company that you didn't like which they should do better?

I don't find anything to write here but it's a required field))

Daniel Scott

Application Testing for Financial Services Company - Highly professional, reliable and fast

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

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Review Summary

We had rapid agile development of web and mobile apps. Apps quality wasn’t good enough so we decided to hire some vendors to improve quality standards and introduce best practices to software testing processes. Our development team and Zappletech actively pursued Web UI test automation and developed massive testing coverage of our core functionality. A new test automation framework was created from scratch and integrated into continuous integration processes improving release delivery by 20%. New QA testing techniques were applied on API, system-level, and end-to-end testing levels. We had 2 - 3 staff members working with us on a full-time basis. The process of releasing our application happened much faster than we thought it would, allowing us to accelerate other company processes. When implementing the new functionality into the production system - our regression package could detect problems before our client could. These were exactly the results we expected.

What was the project name that you have worked with Zappletech?

Application Testing for Financial Services Company

What service was provided as part of the project?

Testing Services

What is it about the company that you appreciate the most?

Highly-skilled specialists and other team members and excellent price/quality ratio

Great dedication of the team to deliver the services fully customized for our business needs

Constant communication and a lot of calls made our negotiations smooth and friendly

What was it about the company that you didn't like which they should do better?

We are totally satisfied with the quality of provided services and how Zappletech organize their work