The services industry has experienced unprecedented levels of growth during the last several years and shows no signs of slowing down. Our latest research report polled companies from around the world to reveal the biggest challenges.
Introduction Staying profitable is a challenge for every services business. Constantly increasing client expectations, changing trends in the industry, and the unpredictable nature of managing a workforce mean that even successful firms must be ready to change their strategies at any given moment. According to our research, the top three business challenges in the service economy are: Improving Margins Increasing Revenue Improving Client Satisfaction As a result of these challenges and many others, 63% of executives stated that it has become ha...read more