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AI-Powered Chat System and the Future of Automated Communication

Published By : Kapture CRM
Automated Communication is set to change the face of Enterprise-Customer Communication. . The goal of an AI Powered Chat System is to eventually humanize the customer-bot communication experience, coming from a real human agent.
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Summary

Advanced Technology like Artificial Intelligence significantly reduces human intervention for simple tasks. Especially in Customer Service, where all the help available is welcome; AI and Automation directly leads to long-term growth in Business. The goal of an AI Powered Chat System is to eventually humanize the customer-bot communication experience with the same level of empathy and resourcefulness as that coming from a real human agent. The expectation for such a system is strong among customers everywhere who want quick fixes without the te...read more
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