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Chatbot To Conversational Interfaces: Embracing The Shift To Natural Language Understanding

Published By : DMI
This ebook discusses why the shift to natural language understanding is so central to the emerging technology landscape. You'll find use-case examples in commerce and customer care, and outline the fundamentals of implementing
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Summary

Talking to machines can produce impressive results without tapping, swiping, scrolling or typing — until you overwhelm their languageprocessing capabilities. That’s the state of conversational interfaces today: Excellence in a narrow range of tasks and frustration pretty much everywhere else. But all that’s changing as natural language processing (NLP) gives way to natural language understanding (NLU). NLU will leverage AI and machine learning to translate the intent of spoken sentences and written paragraphs. That paves the way for streamlinin...read more
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