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Comparison of Mobile Applications of Top Indian Banks

Published By : Indus Net Technologies
The Reserve Bank of India (RBI) recently reported that mobile banking services in India have registered a growth of 92%. Accordingly, RBI stated around 251 million people are registered mobile banking users, and the count keeps increasing!
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Summary

The Reserve Bank of India (RBI) recently reported that mobile banking services in India have registered a growth of 92. Accordingly, RBI stated around 251 million people are registered mobile banking users, and the count keeps increasing! Customer feedback and user behaviour analysis reveals that user experience and value-added features vary greatly among different banking apps. On analyzing user reviews in order to understand what makes customers root for a mobile banking app, or dismiss it; we found banks in India have to tackle various issue...read more