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List of the Top IT Services Providers | Best IT Companies

  • ReviewGators

    Review Scraping Made Easy With Review Scraper API
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    We are among the leading review scraping service and scraper API providers in the global marketplace, and we deliver customized review scraping APIs to our clients ranging from startups to enterprise level. We harness the latest technologies and tools for review data mining and assisting enterprises in getting large-sc ... read more about ReviewGators

    "Web Scraping Services"
    Pinal Bhalodia, CEO at Kleverish Inc
    $25 - $49/hr
    50 - 249
    2012
    Houston, Texas
  • Propel-U-4ward

    Digital transformation Solutions
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    The founder and president of Propel-U-4-Ward, Kevin Emahiser, implementing digital transformation services for a wide range of industries, including healthcare, retail, manufacturing, finance, legal, and many more. Kevin Emahiser says, "digital transformation is the fastest growing, newest technology, which is fre ... read more about Propel-U-4ward

    "It was great to work with team PropelU4ward,team is very professional and supportive."
    Paul M. White
    NA
    10 - 49
    2011
    Walled Lake, Michigan
  • With the evolution of the Internet, the demand for digitalization has overwhelmed the business scape. In today’s space-aged epoch, what a business requires is full-fledged technological services to remain ahead of its peers. This is where our name, Powered Tek, comes into the forefront. From cloud computing to da ... read more about Powered Teknologies

    "A Great Team of Marketing Experts, They helped me Transform my Business"
    Gifberry Kikie, Proprietor at at POP Panda
    $100 - $149/hr
    50 - 249
    1999
    Orlando, Florida
  • AT-NET SERVICS

    Managed Technology Solutions and CyberSecurity
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    Managed IT Services Provider That is what we are as a business to business company. If you are new to computer support done by an MSP, then you have come to a better level of service with AT-NET. We promise to give your company a better experience than you have ever had with your information technology systems. A ... read more about AT-NET SERVICS

    "Very knowledgable team that supplied solutions and implemented those solution for our CMMC project."
    Jeffrey King, Technology Consultant | Leader | Managed Services Innovator | Business Developer | #Cybersecurity #M at AT-NET SERVICES
    $150 - $199/hr
    2 - 9
    1999
    Charlotte, North Carolina
  • Ascendant Technologies, Inc. is an IT services company located in Somerset, NJ. We are Microsoft Certified Partners with a specialty in messaging and systems integration. We offer managed services contracts, on-demand support and remote support services. The majority of our clients are under one of our IT manageme ... read more about Ascendant Technologies, Inc.

    "Ascendant Technologies, Inc. Delivered Excellence in IT Services for Wealthsimple"
    MICHEAL KATCHEN, Chief Executive Officer at Wealthsimple at Wealthsimple
    NA
    10 - 49
    1995
    Somerset County, New Jersey
  • Anviam Solutions

    The Programmable Logic Company
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    Anviam Solutions Private Limited is the leading software development company in India and USA offers the multiple utmost quality services like web development, automation, Digital marketing, android development, data science artificial Intelligence, and machine learning. We have been working in this field for the last ... read more about Anviam Solutions

    "I'm very grateful to have come across Aman Sharma and Anviam!"
    Tamer Auf, Founder & CEO at Selfbeam
    $25 - $49/hr
    50 - 249
    2016
    Mohali, India
  • East African Data Handlers is Africa’s No 1 Data recovery solutions provider; we pride ourselves to providing services that are unrivaled in the entire continent with over 5 years, East African Data Handlers has been pioneering data recovery services for all types of media and systems. With a team of highly quali ... read more about East African Data Handlers

    "Cyber security"
    Waigwa David Kaga, MANAGER at ALTERNATIVE PULSE
    NA
    10 - 49
    Nairobi, Kenya
  • GOIGI.COM

    Web & App Development, Digital Marketing
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    We work on a Design, Deliver, and Deploy Model with a mission to align futuristic tech with your business goals. We take great care to carefully understand your IT requirements before suggesting optimized solutions to digitally transform your business. We offer end-to-end solutions for global enterprises, SMEs, and fr ... read more about GOIGI.COM

    "Outstanding Technology Company"
    Russell Merck, Music Marketing at Merck Artist Agency
    < $25/hr
    50 - 249
    2012
    Durgapur, India
  • Managed IT Services, Cyber Security, Vulnerability Assessments, Penetration Testing (Pentesting) & Managed Cyber Security Services South Africa

    "Affordable Cyber Security Services for SMB & SME South Africa"
    Johann Pietersen, Director at Cyber Watchdogs (Pty) Ltd
    $50 - $99/hr
    2 - 9
    2018
    Cape Town, South Africa
  • Reconnaissance Technologies: Pioneering Excellence in Software Solutions Reconnaissance Technologies stands as a beacon of innovation and excellence in Nigeria's rapidly evolving technology landscape. As one of Nigeria's fastest-growing software companies, our unwavering commitment is to provide unparalleled ... read more about Reconnaissance Technologies

    "Brilliant."
    Joan Ewuruje, Project Manager at ULTRASHOT
    $25 - $49/hr
    10 - 49
    2020
    Abuja, Nigeria
  • Trinomix Technologies is an exclusive blockchain & cryptocurrency development company that offers instant and complete crypto solutions to kickstart your business. We offer customizable solutions for your business so that you can craft your crypto platform as per your business requirement. We have a team of strong ... read more about Trinomix Technologies

    "Trinomix Provided me with a good quality Website & Mobile Apps"
    Zaferani Mahdi, CEO at Zaferani Corporation
    < $25/hr
    10 - 49
    2022
    Madurai, India
  • Espirit Technologies is a leading Software Development Company that specializes in building fast, secure, and reliable web applications. We have a team of experienced developers who are experts in delivering quality work within a given timeframe and budget. Our clients trust us to deliver great results, and we alway ... read more about Espirit Technologies Private Limited

    "Website Development"
    Bhavya, Digital Marketing Executive at Ammaiya Services
    < $25/hr
    250 - 999
    2008
    Princeton, New Jersey
  • Conscious Networks

    Technology Services In & Beyond Your Office
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    As your trusted Technology Consultant, Outsourced IT Manager, and Managed Services Provider, Conscious Networks provides a holistic approach to technology allowing you and your leadership team to focus on your business and core competencies.  We provide IT services throughout the Unit ... read more about Conscious Networks

    "Enterprise Level IT Service for Small Business"
    Suzanne Ratti, President at Ideas360
    NA
    10 - 49
    2004
    Vienna, Virginia
  • NCS is a Leading IT Services, Products and Reseource provider firm funded in 2007 by MD Mr. Sunil Sahu. Company situated at Indore India but serving to global highly satisfied clients. IT has been having profound impact on business models and industries since the last few decades. Now, more than ever, business lea ... read more about Nenosystems Consulting Services Ltd

    "In-depth knowledge of AWS"
    Sajib Alam, Senior Software Engineer at Munich Re America
    $25 - $49/hr
    50 - 249
    2007
    Indore, India
  • Sekurno OÃœ

    Top cybersecurity services provider
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    We provide cybersecurity services: penetration tests; vulnerability assessments; secure SDLC; GDPR, ISO 27001, SOC2, HIPAA, PCI-DSS compliance services; security trainings; and tech support.

    "We had a very positive experience with Sekurno, as the project was a success, and we've got everything we needed from the pentesting service."
    Vladyslav Greziev, Founder & CEO at Lobby X
    $50 - $99/hr
    10 - 49
    2020
    Tallinn, Estonia
  •                                                                                   Etisalna Cloud PBX / Clou ... read more about Etisalna Contact Center

    "Cloud Call center"
    Gaber Moatamed, IT Manager at Mottasl
    < $25/hr
    2 - 9
    2022
    Nasr City, Egypt
  • Aim2Tech

    Your Extended Technology Partner
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    At Aim2Tech, we offer a full suite of IT services to help your business thrive in the digital landscape. Our expert team specializes in website design and development, mobile app development, and digital marketing strategies tailored to your unique goals. Whether you’re looking to boost your online visibility, en ... read more about Aim2Tech

    "Exceptional Transformation by Aim2Tech!"
    Careerkey Solutions, Director at CareerKey Solutions
    < $25/hr
    10 - 49
    2019
    Indore, India
  • Hyparz

    Hire Pre-vetted Remote Developers
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    Hire top remote software developers on contract. Let us know the skills you need and we’ll find the best developer for you in days, not weeks. Why Hyparz: 1 Trusted by 100+ Funded startups, Fortune 500 companies, and Enterprises. 2. Our platform offers pre-vetted engineers who have undergone a thorough sc ... read more about Hyparz

    "A Seamless Experience in Hiring Developers"
    Mudassir Jamal, CEO at Trancis
    NA
    50 - 249
    2020
    Chandler, Arizona
  • Sampark Softwares Private Limited is a leading provider of software development and IT consultation services. Founded in 2007, we are a CMM level 3 certified and ISO 2015 certified company dedicated to providing innovative and high-quality solutions to our clients. Our wide range of services includes Microservices D ... read more about Sampark Softwares Pvt Ltd

    "Project Management with MHL"
    Ajay Mehta ITIL, MCA, B.Com, Transformation Project Manager at Metropolis HealthCare Limited
    $50 - $99/hr
    250 - 999
    2007
    Gurugram, India
  • Accrevent thrives on providing comprehensive digital solutions that optimize product development processes by accelerating digital transformation. We at Accrevent help with Strategic Insight & Direction, Process Development, Technology Implementations, & Operational Support by blending capabilities and Innovati ... read more about Accrevent Solution

    "Understand, design and implement MBSE dashobard system"
    Pravin.D4India, DRIVEN-4 SYSTEMS at DRIVEN-4 SYSTEMS
    $25 - $49/hr
    50 - 249
    2018
    Pune, India
  • Fast Digital Technology

    Cyber Security Company in Saudi Arabia
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    Fast Digital Technology is a distinguished cybersecurity company at the forefront of safeguarding digital landscapes across Saudi Arabia. Our Expertise: Fast Digital Technology brings extensive expertise in delivering comprehensive cybersecurity services designed to fortify your digital assets, data, and operat ... read more about Fast Digital Technology

    "They're just PHENOMENAL!"
    Cindy Shelton, Head of Talent Acquisition | Senior HR Manager at Digital Graphiks
    $50 - $99/hr
    50 - 249
    2018
    Riyadh, Saudi Arabia
  • M & K Hosting Services

    Discover our diverse web services in Indiana.
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    Are you tired of mediocre web design services that fail to deliver results? Look no further than M & K Design Services. For over two decades, we have been providing top-notch web site implementation, application integration, and digital experience management to hundreds of satisfied clients. From Fortune 500 compan ... read more about M & K Hosting Services

    "Amazing services"
    Maiddee Johnson, owner at Maddiees Johnson photography
    < $25/hr
    2 - 9
    2017
    Indianapolis, Indiana
  • GitMax

    An AI-powered outstaffing and IT development
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    Gitmax is a global professional services company with vast technological expertise in talent acquisition and digital transformation. We deal with solving tech and talent challenges by offering AI-powered recruitment, outstaffing, custom development services, and management consulting. Our dedicated team values co ... read more about GitMax

    "Great Soft Dev Company"
    Ivan K, Venture Capital Investor and Corporate Advisor at World VC Fund
    $50 - $99/hr
    10 - 49
    2021
    Budapest, Hungary
  • We are a new-generation IT Software Company, helping our customers to optimize their IT investments, while preparing them for the best-in-class operating model, for delivering that “competitive edge” in their marketplace. Agility is our strength and customer focus is our guiding principle. We engage with cu ... read more about Skillmine Technology Pvt Ltd- Bangalore

    "Excellent customer service timely delivered. Effective communication. Project management team was experienced, cordial & helpful."
    Andrew Smith
    NA
    250 - 999
    2011
    Bengaluru, India
  • Engro Technologies

    Building Your Digital Tomorrow, Today.
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    Niche Technology Services Company focussed on Digital Transformation with Specialized Industry Expertise in Cloud Native, IoT Solutions, and Custom Development.

    "OTT Platform for Middle East Countries"
    John H, Technical Manager at a Media Company (stealth mode) at
    < $25/hr
    250 - 999
    2021
    Hyderabad, India
  • Hakkd

    Empowering Your Digital Future
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    We are specialized in web development, software development, mobile apps, and consultation services, we provide bespoke IT solutions tailored to meet the unique needs of businesses. With a team of seasoned experts, we leverage cutting-edge technology and strategic insights to empower organizations with efficient and in ... read more about Hakkd

    "Front & Backend Development for HealthTech Company"
    Jacob Krull, Self-Employed at Vasonim
    $25 - $49/hr
    10 - 49
    2022
    Bucharest, Romania
  • Peafowl IT Solution is a premier provider of forward-thinking IT solutions, specializing in the implementation of cutting-edge technologies to meet the diverse needs of global businesses. Our commitment to customer satisfaction and high-quality services positions us as a trusted partner in the industry. We excel in a v ... read more about Peafowl IT Solution

    "Peafowl IT solution is highly professional and reliable"
    Narendra Sorathiya, Business Development Manager at Encodework Systems LLP
    $25 - $49/hr
    50 - 249
    2016
    Ahmedabad, India
  • XB Software

    Custom Software Development Company
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    XB Software is a full-cycle development company that has many years of expertise in building custom web and mobile solutions. We have a strong and dedicated team of IT professionals engaged in IT Consulting, Web & Mobile App Development, Business Analysis, UX/UI Design, as well as QA and Software Testing. We o ... read more about XB Software

    "Our experience with XB Software was nothing short of exceptional. From professionalism t"
    Evgeny Dolgushin, D&C Advisor, Support Engineer at GDP Drilling
    $25 - $49/hr
    50 - 249
    2008
    Warsaw, Poland
  • Pioneers in FinTech, MediaTech, Digital Media, EdTech & Enterprise Software Products with 11+ years of experience, serving 200+ clients across the globe. Started in 2009 as a boutique IT services agency, primarily focussed towards US & other western markets. Evolved as a major software technology & med ... read more about WebInfoMart

    "Proactive, quality delivery without the cost and time overheads of a typical service organization"
    Prashanth Susarla, Co-founder & CTO at Unilodgers
    $25 - $49/hr
    10 - 49
    2011
    Gurugram, India
  • Ace Digital Avenue

    Helping our Partners Create their Future
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    Ace Digital Avenue is a full-service digital marketing, business solutions and technology support agency. We combine tech expertise, digital marketing mastery and business intelligence to catalyze change and deliver results to our business partners. We ensure the highest levels of certainty and satisfaction through a d ... read more about Ace Digital Avenue

    "Very great customer care"
    glorious nambassa
    < $25/hr
    10 - 49
    2018
    Kampala, Uganda
  • Appcode Technologies is specialized in MAR-TECH (Marketing & Technology) solutions & services. We are an ISO 9001:2015 certified company. AppCode Technologies was established in 2016 and it is a well-known IT Software solution provider company in Faridabad India. We have a team of professional and experience ... read more about APPCODE TECHNOLOGIES PVT LTD

    "Developed complex Mobile App on Android & iOS"
    Abu Aslad
    < $25/hr
    10 - 49
    2016
    Faridabad, India
  • Voiplid Network

    The True Unified Communications
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    Voiplid Network is one of the leading next generation voip (voice over internet protocol) services provider on the voip Globe, having its immense focus in the Telecom & Voip & Virtual Local Number. Voiplid Network specializes in voip internt telephony business while offering voip reseller and voip carrier servi ... read more about Voiplid Network

    "Terbaik"
    otalkcom communication
    < $25/hr
    2 - 9
    Kuala Lumpur, Malaysia
  • iSolve Technologies is a global Business Transformation company. We provide reliable software solutions for businesses to grow revenues with a clear strategy and innovative technology platforms. We provide customized business solutions for several industry verticals- Healthcare & Life Sciences, Telecom, Banking, Fi ... read more about iSolve Technologies Pvt Ltd.

    "World Class Software Development Firm"
    iKix 3dprints
    $25 - $49/hr
    250 - 999
    2004
    Amsterdam, Netherlands
  • Miri Infotech

    Top 1% Talent at an Unbeatable Price
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    Miri is a one-stop solution for software-based solutions. Founded in 2003, we are a IT Service provider, agile tech-solution developer with big capabilities. We're helping hands to offer the best IT solutions with increased productivity & greater insights. We create solutions to make your business, job, and wor ... read more about Miri Infotech

    "Talent pool"
    Danial Smith
    < $25/hr
    250 - 999
    2003
    Fremont, California
  • Vorombetech Solutions is an IT consulting services in Delhi NCR It is an innovative organization that empowers businesses to provide rich & seamless experience resulting in high operational excellence and efficiency. We offer a spectrum of services and are increasingly being positioned as a Customer-Centric Or ... read more about Vorombetech Solutions

    "Professional support for IT services"
    Kitchen Kreations
    $25 - $49/hr
    10 - 49
    2019
    Gurugram, India
  • Global Mobility Services was established in 1994 with headquarters in Schaumburg, IL. We are a full-service IT consulting Women and Minority Owned Business, certified by City of Chicago. Our services include training and placements, managed services, on-site technical support, remote monitoring and management, and ... read more about Global Mobility Services

    "Outstanding Small to Mid Market Assistance"
    Christopher J Kouzios
    $25 - $49/hr
    10 - 49
    1994
    Schaumburg, Illinois
  • Our team focused on complex IT projects and strategic outsourcing of IT function which helps business to realize its potential. Our deep expertise, usage of best practices, innovative technologies and competitive location of delivery centers helps our clients to increase their efficiency. 

    " ITP is a reliable partner at applications development, enhancement, implementation and support with solid knowledge of Microsoft, SAP and Micro Focus"
    Edward Rudenko, Head of Partnership Development Team at at Metinvest Digital
    $25 - $49/hr
    10 - 49
    Kyiv, Ukraine
  • Tech Drop

    We help you grow your revenue.
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    Tech Drop is the perfect solution for a simple, cost-effective way to showcase your business to fresh prospects. Our services are used by businesses of all sizes and industries, and we’re always staying ahead of the market techniques and strategies.

    ""Tech Drop: A Game-Changer in Blockchain and NFT Market Engagement""
    Ben Cortez, Marketing officer at Bakeree
    $25 - $49/hr
    10 - 49
    2022
    Karachi, Pakistan
  • NextDynamix Tech

    Empowering business next level software solutions
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    Welcome to the official GoodFirms page of NextDynamix.com! We are a leading technology solutions company specializing in web development, mobile app development, e-commerce solutions, UI/UX design, digital marketing, and more. Our team of skilled professionals is dedicated to delivering innovative and tailored solut ... read more about NextDynamix Tech

    "NextDynamix Tech: A Transformative Partnership in Digital Excellence"
    Deepak Kataria, Director at Agarwal Build Care
    < $25/hr
    50 - 249
    2023
    Bengaluru, India
  • Tech IT Support

    Best IT Support Company in Oman
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    TechIT Support delivers cutting-edge yet cost-effective IT solutions tailored for companies across industries in Oman. We have over a decade of experience providing comprehensive IT technical support services, migration and integration assistance, robust infrastructure management, maintenance, communications security, ... read more about Tech IT Support

    "TechIT Managed Services Gives Us Confidence Our Oman Infrastructure"
    Sourabh Gourkar, Team Lead at F e e l B y W o r d s
    < $25/hr
    10 - 49
    2022
    Masqat, Oman
  • Orion InfoSolutions

    Mobile & Web App Development Company
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    Orion InfoSolutions is a global IT service, software, and mobile game development company in Jaipur, India. We provide top-notch and rich-quality custom and business-ready software development services. Our wide range of IT services from mobile app & game development to web development and payment gateway services, ... read more about Orion InfoSolutions

    "Smart choice for Android development"
    Devendra Khoraniya, Team Manager at DMart Production
    < $25/hr
    50 - 249
    2015
    Jaipur, India
  • ItsGuru

    Smart Technology For Enhanced Business Results
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    ItsGuru is a Houston, TX based consulting firm providing solutions to small and medium sized businesses. Services offered includes online marketing like SEO, PPC and Social Media Marketing, Software and web-based application development and IT Services.  

    "Excellent IT service provider, I highly recommend ITsGuru.... thank You"
    Jessica Smith, Manager at Docupile
    $50 - $99/hr
    10 - 49
    2006
    Sugar Land, Texas
  • Digital Dividend is a full service design and development agency based in Sweden with offices in USA, UK, Australia and Pakistan as well. We breath life to our client's ideas and shape their imagination into reality. We provide web development, mobile app development and team outsourcing service.

    "Digital Dividend will always be there to support us, and they’ll always deliver."
    Abdul Latif Nagaria
    $25 - $49/hr
    10 - 49
    2007
    Stockholm, Sweden
  • pwrteams

    Scale your enterprise with cross-border teams
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    We provide IT staff augmentation services to our clients through our service centers in Poland, Lithuania, Serbia, Estonia, and Ukraine. We carefully select the best people to match your IT needs, language requirements, and company culture. Our experts work directly with your team and we take care of all supportin ... read more about pwrteams

    "Find.me is what it is thanks to Skelia."
    Stefan
    $25 - $49/hr
    250 - 999
    2008
    Kirkland, Washington
  • Magic Finserv

    Driving Business Impact from Information
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    Magic FinServ is a leading digital technology services company for the FinTech industry. We bring a rare combination of financial services domain knowledge & new-age technology skills in Blockchain & Artificial Intelligence. We offer end to end services to be your one-stop provider so that our customers focus o ... read more about Magic Finserv

    "Awesome Product"
    Lakshmeesh Goel, Senior Interactive Artist at Magic Software Inc.
    NA
    50 - 249
    2016
    NYC, New York
  • MKT Softwares is one of the leading providers of IT consulting and implementation services to some of the finest organizations. MKT provides complete end-to-end solutions for technology driven business transformation Initiatives. We provide solutions for a dynamic environment where business and technology strategies co ... read more about MKT Softwares Pvt Ltd

    "Always Good service. Attend all query in time. Friendly staff. Nice team and coordination"
    Shivanand Balehosur, south zonal head at E VIEW INFOTECH (P) LTD.
    NA
    50 - 249
    2009
    Kanpur, India
  • Saino.io

    Reach 10x More Audience Across Any Channel
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    We Simplify How Businesses Integrate Communications into their Applications. Our vision is to make small and medium businesses, truly enterprising. Our innovative solutions enable startups to grow faster and they can start making revenues without investing much on the communication process. Sustainable and successful s ... read more about Saino.io

    "Excellent features, easy to use interface"
    Toral Mehta
    NA
    10 - 49
    2017
    Mumbai, India
  • Chetu

    World Class Software Solutions
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    Chetu is a true and seamless backend technology partner, helping startups, SMBs, and Fortune 5000 companies accelerate the development of custom desktop, mobile & web-based apps with on-demand developers that focus on moving businesses forward. For more client-based Chetu reviews detailing our superior customer ... read more about Chetu

    "Risk Contract Automation System "
    Manasi Mali, Market Shaper at Market Shapers
    $25 - $49/hr
    1,000 - 9,999
    2000
    Plantation, Florida
  • Infobahn Softworld Inc

    Leading technology & Professional services Company
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    Infobahn specializes in full-lifecycle project and consulting efforts conducted in strategic partnership with some of the world's most prominent companies. Infobahn provides a broad range of IT consulting services leveraging Onsite, Offsite and Offshore models. Our Management Team is experienced having created and ... read more about Infobahn Softworld Inc

    "Highly unprofessioanl and unstructured"
    Jasmeet Kaur, Account Manager at Pyramid Consulting, Inc
    < $25/hr
    250 - 999
    1996
    San Jose, California
  • Katalyst Technologies is a leading IT services and solutions company servicing clients in the manufacturing, wholesale distribution, life sciences, e-commerce, logistics, and retail sectors. We provide industry-specific IT products, strategies and solutions for companies implementing large-scale and transformational pr ... read more about Katalyst Technologies

    "Owners have been indicted for COVID bank fraud."
    Donna Hozian
    NA
    1,000 - 9,999
    2011
    Evanston, Illinois
  • MS Web Professional Design Pvt.Ltd.

    Custom Software. Advanced Web & Mobility Solutions
    Visit website

    YOU CAN TRUST CAPITAL NUMBERS! We work with all significant technology stack, including front-end and back end. Our hourly rate ranges between $15 - $25 per hour for project-based work or, you can hire full-time developers for even lower prices, which usually results in savings of about 80%.  WHAT WE DO � ... read more about MS Web Professional Design Pvt.Ltd.

    "He is a big fraud. be away from this guys."
    Er. SUNIL KUMAR THAKUR, Board Of Directors at at Navidian Life sciences Pvt Ltd
    < $25/hr
    250 - 999
    2012
    Hyderabad, India

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What is IT Service?

IT services are IT solutions delivered to customers without having them worry about the high costs and hazards associated with that service. Customers can aptly use IT solutions without the complexities of maintenance, warranty, scalability, and resilience. IT service companies supervise various processes such as network management, system administration, cybersecurity, IT systems management, etc.

What is IT Service Management?

ITSM is the system that allows the service provider to design, plan, manage, and optimize information technology (IT) services provided to customers. The main aim of an IT Service Management structure is to guarantee that the right processes and technology are implemented to meet the client organization's various business goals. ITSM is subdivided into three segments, Service Strategy, Service maintenance, and Service enhancement. Service strategy catalogs the best services for the business. Service maintenance focuses on project management, identifying issues and incidents, and adequately reporting on the adaption of the services. Through Service enhancement, ITSM deals with policy, procedure, and asset management.

The following are some of the most popular ITSM frameworks:

  • Information Technology Infrastructure Library (ITIL)
  • COBIT
  • Microsoft Operations Framework
  • ISO 20000
  • Six Sigma
  • The Open Group Architecture Framework (TOGAF)

What Are the Different Types of IT Services?

IT Services play an essential role in the growth of the business. The following are a few of the different types of IT services offered by the top IT service providers:

1. Cyber Security:

Several types of cyber threats can cause potential harm to the entire system by gaining access to and deleting organizations' or users' sensitive/crucial data. Implementing cybersecurity solutions aims to deliver a proper security protocol for computers, networks, servers, and other devices connected via the Internet. Cybersecurity likewise ensures that the data stored on these devices is safe from attackers with malicious intent. 

The following are the most potent cybersecurity threats:

  • Malware
  • Ransomware
  • Phishing
  • Social Engineering

The top cybersecurity organizations'tinuusers gather data to recognize potential menaces and obstruct any attack risk or vulnerability. They employ specific threat-hunting proficiencies, such as 24/7 security monitoring, frequent policy changes, etc., to identify security flaws in the system. The service provider also investigates and manages breaches to eliminate the attack's root problem, allowing users to resume business as usual quickly.

2. Database Administration

Database administration signifies several activities executed by the data attack'sinistrators, which warrants that the database is always accessible when required. The top database administration services ensure periodic database monitoring, security, and troubleshooting. The administrators tweak specific parameters like server memory allocation, disk usage, file fragmentation, etc., to enhance system performance and produce reports from queries, which are then run against the database.

A remote database service provider helps businesses balance database administration and their core business process. Clients can get on-demand scalable solutions by investing limited time and money. Besides, leveraging the outsourced management team’s expertise and explicit knowledge can positively impact the business.

3. IT & Networking

A network is a combination of workstations, servers, mainframes, and interface device team'sc., connected, enabling data sharing. The relation between these interconnect devices, known as network topology, helps identify their communication hierarchy. Typical network topology includes Bus Topology, Ring Topology, Mesh Topology, and Hybrid Topology, among others. 

Switches, routers, and wireless access points are some of the essential networking nodes. These nodes effectively communicate with one another and other networks, establishing a communication channel. Different types of systems are classified depending on the geographic region occupied by them or their chief operative purpose.

Networks based on the operational area are:

  • Personal area network (PAN)
  • Local area network (LAN)
  • Metropolitan area network (MAN)
  • Vast area network (WAN )

Networks based on activity are:

  • Storage area network (SAN)
  • Enterprise private network (EPN)
  • Virtual private network (VPN)

4. IT Consulting

IT consultancy providers create a road map for sourcing, employing, and maintaining IT assets and resources. An IT consultant provides organizations with best practices for applying IT solutions and services to their business objectives. IT consultancy helps implement cybersecurity, cloud environments, network infrastructure, ERP, and other IT solutions.

IT service providers understand and analyze the IT requirements of their clients and advise solutions and services accordingly. They further manage and supervise the implementation process, simultaneously assisting organizations with the transition process. It is crucial to subcontract IT services and solutions to the top IT services companies to ensure that the system functions correctly and securely.  

5. Staff Augmentation

To simplify, staff augmentation is hiring technical talent across the globe while directly managing the augmented team. Proprietors can handpick the candidates that fit business requirements while molding the augmented team, no matter how and when required. Staff augmentation does not require infrastructural investments while simultaneously reducing time spent on recruitment. 

Client companies can accurately leverage external and internal resources while identifying and filling the existing skills gaps by staff augmentation. Staff augmentation promotes access to industry specialists lowering the training and development cost and efforts.

However, assessing vendors offering staff augmentation analyze whether they can deliver what they claim. Please inquire about the lead or lag cycle time for staffing, their bench strength, and even the ability to assign candidate profiles.

What is Managed IT Service?

Managed IT Services or an autonomous third-party service provider remotely manages the host company's IT requirements. To handle IT services, several businesses require extensive infrastructure, such as multiple networks & servers, switches, VOIP phones, robotics, etc. These demands are subcontracted to a managed service provider to reduce setup costs while enhancing productivity. The IT service providers deliver uptime maintenance, data updates & installation, network monitoring, installation & maintenance of company-specific apps, helpdesk services, and system integration services.

What Are the Benefits of Outsourcing IT Services Solution?

Most enterprises often choose to outsource their IT services and solutions for a variety of purposes. There are several benefits of outsourcing IT solutions, such as:

1. Reduce Costs:

Outsourcing enables decision-makers to concentrate on the overall budget of the project as well as allot human resources where they require them most. Hiring and training a team of IT experts and setting up the required infrastructure can be costly. Besides, by subcontracting services, businesses save substantial money on hardware expenses, software licenses, maintenance, etc. Moreover, firms can acquire highly skilled employees at a lower cost.

2. Experienced Resources:

Outsourcing IT services allows businesses access to a highly talented and skilled workforce from across the globe. The IT service companies ensure that the staff assigned to your project is certified and possesses experience in the relevant field to deliver the required IT solutions accurately. Besides, as the top IT solutions companies have worked on multiple projects ranging from various bandwidths, they can quickly and efficiently tackle any unforeseen issues.

3. Innovative Technologies:

The need to match pace with the changing trends and technologies is crucial for organizations. The best IT service companies possess the resources to implement the newest and innovative tools and technologies right away. These service providers are well aware of the upcoming trends and can aptly integrate them within the business. However, as mentioned in the first point, setting up an up-to-date in-house IT service infrastructure can cause a dent in the business’ budget.

4. Support and Maintenance:

The best IT services companies assist their 24/7, throughout the year, to their customers. Businesses can raise concerns over the phone or via email and get someone to resolve the issue at any time. Moreover, these IT experts offer proactive support and timely maintenance of the system to identify and prevent avoidable disasters.

5. Security and Compliance:

Outsourcing IT services has risk factors, such as data breaches, access by unauthorized personnel, fraudulent activities, etc. However, the top IT service providers safeguard their clients against these threats. They offer compliance solutions to match requirements and secure data recovery protocols to tackle unpredictable data loss. The best IT solutions companies also sign Non-Disclosure Agreements (NDA) to ensure that your business ideas and information are safe with the service provider.

How to Shortlist Best IT Service Companies?

It is vital to thoroughly research the top IT service providers to sort out the ideal partner. However, it can be challenging to scrutinize the capabilities without identifying which selection criteria to analyze. While screening IT company services, consider the following benchmarks:

1. Portfolio: 

The portfolio of the best IT companies gives insight into the working pattern and the different projects curated by the service provider. It also emphasizes their strengths and weaknesses enabling you to consider their candidature. A portfolio further highlights their proven records in various industries, enabling you to assess and acquire IT company services relevant to your project.

2. Client Reviews: 

Apart from their past experience, clients must analyze their past clients' recommendations. You may read online feedback about the IT solutions delivered by the best IT solutions companies to understand their caliber better. Authentic positive reviews thoroughly understand the firm's processes and IT company services' quality. In addition to requesting references, you must explore independent review and rating platforms like GoodFirms to receive genuine client testimonials.

3. Cost:

Customarily, the cost of IT services depends on the features required, its scope for scalability, infrastructures, etc. Another determining factor is the level and variety of services. The top IT services companies may offer integrated line-of-business IT applications at a higher cost. However, the price should not be more than what you would have spent on setting up services in-house. The IT service provider companies must deliver consistent results while maintaining a consistent fee.

4. Team:

It is vital to scrutinize the vision and values of the service provider company. Ensure that you have information about the experts who will be the contact point for your projects. While teaming up with the top IT solutions companies, evaluating the company's visions, values, and socio-cultural aspects is essential. Verify the LinkedIn profiles of executives, managers, etc., to assess their talent, expertise, and past projects. 

5. Security:

While outsourcing to top IT solutions companies, question them about the security policies they have installed. Ask them about their plan of action to counter the potential hacking or data tampering threats. Also, analyze the protocols concerning digital integrity and data authenticity. Moreover, ensure that the service provider regularly monitors the network and installs a network-specific firewall to defend against network-related issues.

What Questions Should You Ask Before Hiring the Top IT Services Company?

Understanding that the shortlisted IT consulting services company can meet your demands and expectations is imperative. Before finalizing the deal, you must ask the following questions to ensure that you are teaming up with the best IT solutions company:

1. What Is Your Onboarding Process?

The onboarding process should be easy and uncomplicated to eliminate confusion between the various teams working together. An ideal IT services company conducts numerous meetings detailing the documentation process, task management, transfer forms, follow-up procedures, etc. Inquiring about the onboarding process is essential as it smoothens the transition process, moving forward the expectations of the business.

2. Will You Assign a Dedicated Representative to Manage Our Account?

Ask the partner company whether there will be a dedicated account manager to supervise all your needs and deliver the best results. A representative will act as a helpdesk for the top-level managers and mid-level and low-level executives to reach out with queries. It is advisable to ask for the ideal time to interact and their estimated response time. 

3. How Do You Plan on Preventing the Network and Cloud From Cyber Threats?

Outsourcing can leave your business at risk of cyber threats and potential data breach issues. You must inquire about the possible IT services company regarding their defense strategies implemented for their internal and your network. Question their certified experts concerning the design and course of best practices, procedures, and policies to warrant that your network and data are secure.

4. Are the Services Scalable in the Long Run?

Shifting from one service provider to another when your business requirements grow can be a tiresome task as well as a costly alternative. The managed IT consulting services company you select must be compatible with the current requirements and capable of serving in the long term. They should be capable of offering more extensive and more advanced services if the client-business plans expand. Always opt for a company with a vision to match any future demands.

5. What steps do you take to ensure we experience minimal downtime?

Lengthy downtime can cause an organization to lose clients. You must partner with the top IT services company capable of delivering business continuity strategies to keep the operation up and running even during an unpredictable disaster. Inquire regarding the redundancies offered by the service provider in case your network goes down. Ensure they proactively monitor internet traffic patterns or IT systems to detect potential loopholes and prevent downtime.

GoodFirms Research Process:

To receive the ideal IT solutions, company proprietors must opt for one of the best IT companies. GoodFirms strives to assist service seekers in this crusade by exhibiting the above list of the top IT services companies worldwide.

The principal IT service agencies that grabbed a position on the list of best IT companies are evaluated based on the extensive research procedure adopted by GoodFirms' expert researchers. This includes the analysis of several qualitative and quantitative factors, such as the company's portfolio, market penetration, and industry experience. These featured business IT service provider companies have also been ranked after carefully scrutinizing their domain expertise and support services. 

Furthermore, another valuable parameter acknowledged by the research team is the capability of the company to deliver exceptional IT solutions to its customers, which is proven by client reviews on the GoodFirms platform. After a thorough investigation, our analyst observed that the above-listed IT service companies deliver robust IT solutions to patrons across the globe. 

GoodFirms also encourages new and upcoming IT solution providers to partake in future research procedures by providing attestations of their work and grabbing a spot in our 'Research' section.