Founded on Feb 2014, FluidX Creations is a web agency that focuses on three core solutions: web development, branding and digital marketing. It also has Rockthosting, a Mumbai based domain and hosting company. At FluidX, its team of young professional developers and designer ...
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Founded on Feb 2014, FluidX Creations is a web agency that focuses on three core solutions: web development, branding and digital marketing.
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“Flexible payment system & reliable.”
Pranay sanghavi, Founder & Director at Intellibuzz
Likelihood to Recommend:
$0 to $10000
Jan 07, 2016
10 - 49
“They provided good support after the deployment. Their payment system was also liberal and we were quite comfortable. They were always there when needed, online or offline. They are quite reliable.” – Founder, Director, Intellibuzz
The client provides a telephone expense management utility which is used for cost optimization for enterprises that use telecommunication services. FluidX Creations was involved in redesigning and developing the corporate website for the client moving it from older framework to a newer one. The project was completed a little earlier than the committed time and within the specified budget.
The client is very much satisfied with FluidX Creations because of their technical expertise and customer support and the client highly recommends them to their friends.
Designation – Founder, Director
Nature of Business – Telecommunication
Objective & Scope
1. What was the objective of the project you did with FluidX Creations?
The objective was to build a corporate website. We had a website on a very old framework called Joomla and it was a five-year-old website which was not updated. So, it was an expiring framework and we needed someone with the website development expertise to come over and have a look at the website, suggest something relating to the framework, layout, security measures, etc. and redesign the entire website from ground level. The level of the branding of our corporate website should make our offline branding.
2. What is the scope of the project? What all did FluidX Creations do for you?
We eliminated the old stuff from the older website and totally built a new word-press based website. We purchased some themes as well. The website design was done by them only; we purchased the themes in which they did some customization. We gave them the content only and everything else was done by them.
3. What was the estimated timeframe committed for the completion of the project?
I think they told us around three to four weeks for his job to be completed when they started in around December 2015.
4. How much time did it actually take for completing the task?
They delivered the work right on time in early January 2016, may be slightly earlier than that. Beyond the deployment, they provided us the support as well. The website is live since long now and we keep on making minor changes in that.
5. Please provide an approximate figure (in $) for the work done?
I would like to keep it confidential.
6. Did they exceed the committed price point and why?
No, they did not.
7. How did you come to know about FluidX Creations?
I met their CEO at one of the events and we exchanged cards and we had some common contact also.
8. Why did you choose to partner with them?
FluidX seemed to me good at WordPress development so we asked them whether they could develop our corporate website and eventually many other projects we can develop together but firstly we wanted to know whether they are up to the mark or not. They were able to understand our requirements and we gave it a shot! Their payment system was also liberal and we were quite comfortable.
9. Did FluidX Creations evaluate your project scope and requirements correctly?
Yes, they did. They were very clear with the scope and they knew what I wanted so it included all the activities and items that I wanted.
10. Did the company deliver as per your expectations?
Yeah, they surpassed my expectations.
11. Are you satisfied with the sales and customer support service?
They provided good support after the deployment. Once or twice my website was hacked because some malware on WordPress had occurred, so they were quick to suggest some plug-ins and some security measures to us.
12. Is there anything that makes them stand out compared to other companies (core Strengths)?
I haven’t tried other companies much but there are things about them like customer service/support, good communication, personal touch and availability at the customer premise. They were always there when needed, online or offline. They are quite reliable.
13. According to you, is there any area that you think they can improve upon?
Not as such, because with my particular requirement they were quite okay. Maybe overall some more security knowledge and measures could make them stronger.
14. Did they offer proactive consultative approach? (Technical advice, design changes etc.)
15. On a scale of 1 - 5, how would you rate FluidX Creations on the following parameters: (Where 5 - extremely satisfied and 1 - not at all satisfied)
A. Quality of work.
B. Reliability (demonstrating professionalism, responsiveness in communication, cost-effectiveness, meeting deadlines etc.)
C. Ability for Development
Four point five.
D. Ability for Design
Four point five.
E. Project Schedule
Four point five.
F. Project Consulting (Upfront suggestions)
G. Overall Score
Four point five.
H. How likely are you to recommend FluidX Creations to a colleague, out of five again.