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3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility. 3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. A single interface to answer customer live chat, Facebook messages & SMS. Call workflows to eliminate time-intensive tasks for agents.
- Banking
- Financial-services
- Hospital-health-care
- Information-services
- Information-technology-services
- Retail
- Telecommunications
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- Case Studies
3CX Core Features
- Call Parking
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Voice Quality Enhancement
- Call Logging
- Call Recording
- Call Scripting
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
3CX Pricing
Pricing Type
-
Free
Preferred Currency
-
USD ($)
Payment Frequency
-
Annual Subscription
3CX Reviews
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