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Running a gallery is hectic, time is always pressured, and information changes regularly, you need to stay organized, and be able to make a perfect impression at a moment’s notice, Artfundi lightens your load, and helps you succeed. It takes passion and time to build a collection, and when you want to share or value that legacy, you’ll need everything recorded in one place, and in the meantime, Artfundi helps you enjoy your collection anywhere, anytime.
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LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
- iPhone/iPad
- Windows
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
Artfundi Executive Interview
Tamzin Lovell-Miller
Founder & CEO, Artfundi
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has increased our visibility in the marketplace which is essential to capturing our target market’s attention and ultimately resulting in sales.
Please introduce your product and give a brief about your role within the organization.
Artfundi helps art businesses grow globally through tech. It is an all-in-one art inventory and website management software and services platform aimed at galleries, artists, and collectors.
My role is Founder and CEO of Artfundi.
My role is Founder and CEO of Artfundi.
What was the objective behind coming up with this software?
Having owned two galleries in the past, one in Cape Town and one in London, I was acutely aware of the need for a software solution that would reduce the daily admin and bring the team’s work together in one place. Success in the art world is challenging. Artfundi helps to make it faster, thus allowing more people to run rewarding and viable businesses.
How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?
Artfundi is more than just a SaaS product. Artfundi drastically reduces the time required for admin and preparation of sales and marketing materials, as well as removing learning time and the cost of mistakes by coding in the unwritten rules defining professionalism in the management and presentation of artwork. And most importantly by providing an all-in-one solution. We help people shift from the old way of managing art using multiple generic tools, to using an all-in-one, made for purpose solution that actually helps them succeed. We also offer a range of services to help take art businesses to the next level.
What industries do you generally cater to? Which industries in general are highly benefiting by using your software?
We concentrate on the art market, specifically galleries, artists, collectors, and art institutions.
What are the key features of your software that makes it stand apart from your competitor products in the market?
We focus on helping our clients take their business to the next level. Our features have been designed to save our clients time, make the day-to-day management of an art business easier, and increase their revenues. Highlight features our customers most enjoy are the easy-to-use inventory database from which you can instantly create catalogs, price lists, authenticity certificates, wall labels, QR codes, and other PDFs - no editing required. The built-in websites which they can self-manage, and the private and online viewing rooms to effectively engage collectors and sell work online. The system does so much more, but the main thing is it's easy to use, and everything is in one place.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We work very closely with our clients and therefore understand their changing needs and work hard to help them succeed. When signing up with Artfundi, a client automatically becomes part of the Artfundi community.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
We have very high customer retention. Even our very first customer is still with us. We are a subscription-based SaaS solution. Our subscriptions are monthly or annual.
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
Yes. Artfundi offers the following:
● Each customer is taken through the onboarding process to help them achieve value as quickly as possible.
● A series of onboarding and training videos.
● A customer help resource site.
● Access to a Customer Care representative.
● Weekly live customer training sessions, unlimited and free of charge.
● Each customer is taken through the onboarding process to help them achieve value as quickly as possible.
● A series of onboarding and training videos.
● A customer help resource site.
● Access to a Customer Care representative.
● Weekly live customer training sessions, unlimited and free of charge.
What kind of support system do you offer to your clients for catering to their queries and issues?
● A Customer Care Resource Website
● Whatsapp
● Help ticket system
● Customer Care email
● Onboarding workshops
● Demo videos
● Help ticket system
● Customer Care email
● Onboarding workshops
● Demo videos
What has been the revenue for your product for 2020?
Ah, only investors are interested in our revenues, what is more, interesting is that we are seeing our customer's revenues grow as a result of Artfundi, and that’s what drives us.
Where do you see your product in the next 10 years?
Artfundi will always be about taking art businesses to the next level and we will continue to keep ahead of trends and to focus on adding value to our clients.
Artfundi Pricing
Pricing Type
-
Flat Rate
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
Plans & Packages
Standard
$9 Per Month
