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C-Zentrix, the fastest growing customer experience solution, brings to you the most comprehensive solution for multi-touch contact centres offered on premise, on cloud or hybrid. With all the touch points – voice, chat, email, SMS, social, bot integrated over C-Zentrix omnichannel, you can offer an uninterrupted customer service to your end users and above all provide them a superior Customer Experience.
- Marketing-advertising
- Telecommunications
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
SUPPORT
- Chat
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- On-Site Training
C-Zentrix Core Features
- Call Logging
- Call Recording
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Scripts & Surveys
- Voicemail Detection
C-Zentrix Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
C-Zentrix Reviews
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