Celoxis

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Today, Celoxis is one of the most favored project management platforms. It is an all-in-one Portfolio and Project management software featuring advanced portfolio management tools, optimized workflows, and data-driven insights.

As part of the PPM tools, Celoxis includes Advanced Scheduling, Gantt Charts, Risk Management, Time Tracking, Kanban Style Project Planning, Issue Tracking, and a first-of-its-kind client portal. Celoxis packs in the industry's most powerful Reporting and dashboard engine that allows our clients to slice, dice, and visualize the data per their requirements. The dashboards are 100% configurable. These dashboards provide a visually appealing representation and significantly accelerate decision-making for our customers, thereby propelly them towards becoming a 100% data-driven organization.

The late 90s - Santa Clara, CA: A time synonymous with the dot-com boom and bust. It was a time when project management was considered a traditional discipline. As our founders, Nikhil & Ravindra, were exploring ideas, they said that most companies needed help with their project management initiatives and the existing technologies required to be more flexible and scalable to address the workplace's project management and collaboration challenges.

Over the last 23 years, with over 2,800 customers globally, Celoxis has evolved and adapted to the globally changing project management landscape and has become one of the most favored project management software platforms available.

• All-in-One Project Management: Celoxis provides a centralized platform for managing various aspects of project management, including task management, resource allocation, time tracking, and collaboration tools. This all-in-one approach aims to streamline project workflows and improve efficiency.

• Solve Real-World Problems: Celoxis enables organizations to solve real-world problems related to project & portfolio management. The ability for project managers to allow partial allocation of resources to a single task in a project is a feature that only some of the alternative software provides.

• Customization and Flexibility: Celoxis offers high customization and configurability to accommodate different project management methodologies and organizational structures. This flexibility allows users to tailor and adapt Celoxis to their requirements and workflows.

• Faster Path to Adoption: Celoxis provides a quicker path to adoption by ensuring that customers with standard project management requirements can start using and evaluating Celoxis within as less as one week.

• Intuitive User Experience: The platform features an intuitive user experience, making it easy for project managers and team members to use. A straightforward user experience contributes to faster adoption and increased productivity.

• Best-in-Class Reporting: Celoxis provides a best-in-class, robust reporting and dashboard capability that gives the end-users powerful insights into project & portfolio performance. End-users can generate customizable reports per their specific requirement, depending on the audience of the report/dashboard, and utilize analytics tools to make data-driven decisions and track project progress effectively.

• Collaboration and Communication Tools: Celoxis includes collaboration features such as document sharing, real-time chat, and discussion forums. These tools facilitate communication and collaboration among team members, promoting a cohesive project environment.

• Integration Capabilities: Celoxis provides and publishes REST APIs to integrate with other enterprise applications in the customer ecosystem. These APIs allow companies to build their integration layer that enhances interoperability & efficiency.

• Scalability: Celoxis is scalable, catering to the needs of both small and large organizations. The platform is designed to grow alongside businesses, accommodating project scope and scale changes.

• Cost-Effective Solutions: Celoxis aims to provide cost-effective solutions by balancing features and pricing. The goal is to deliver value for the investment made by organizations in their project management tool.

• Proven Track Record: Celoxis may highlight its track record and success stories from organizations that have achieved positive outcomes using the software. Real-world examples and testimonials can serve as proof points for the platform's effectiveness.
• Return on Investment: The overall monthly cost of acquiring Celoxis user licenses is hardly comparable with the hourly billing of the user using Celoxis. With that in mind, cost, effort & time savings achieved due to the streamlined project management workflows outweigh the acquisition cost per user.

Celoxis' project management product is not tailor-made for any industry/domain. Celoxis has customers in manufacturing, IT/ITES, pharmaceutical R&D, healthcare & life sciences, airlines/aerospace, education, and others. Geographically, Celoxis has customers all across the planet with customers in North, South & Latin America, the UK & Ireland, Continental Europe, the Middle East & Africa, APAC & Australia-New Zealand.

• Solve Real-World Problems: Celoxis enables organizations to solve real-world problems related to project & portfolio management. The ability for project managers to allow partial allocation of resources to a single task in a project is a feature that only some of the alternative software provides.

• Customization and Flexibility: Celoxis offers high customization and configurability to accommodate different project management methodologies and organizational structures. This flexibility allows users to tailor and adapt Celoxis to their requirements and workflows.

• Faster Path to Adoption: Celoxis provides a quicker path to adoption by ensuring that customers with standard project management requirements can start using and evaluating Celoxis within as less as one week.

• Best-in-Class Reporting: Celoxis provides a best-in-class, robust reporting and dashboard capability that gives the end-users powerful insights into project & portfolio performance. End-users can generate customizable reports per their specific requirement, depending on the audience of the report/dashboard, and utilize analytics tools to make data-driven decisions and track project progress effectively.

We divide our customers into two categories. The first customer category is those who sign up for Celoxis to solve their tactical, short-term project management challenges. These customers typically sign up for 5-10 users with a monthly renewal option. The second set of customers is those that pick Celoxis as their strategic Portfolio and Project Management Solution.

We measure our customer satisfaction rate for this second set of customers. The CSAT rate for this set of customers is extremely high (in the low to mid-90s). We do the following to cater to our customer's needs.

• Stable, High-Performing, Reliable Solution: We provide a stable, high-performing solution that performs effectively without downtime. This gives our customers high confidence in system reliability and availability. Our system availability is 99.9%.

• Predictable System Behavior: Celoxis's behavior is highly predictable, with our customers experiencing no surprises. If a feature is described in our knowledge base in a particular manner, then there are extremely high chances of it behaving in that fashion when used by our customers.

• 24x5 Support: We provide 24x5 support to our customers with early resolution of all the support tickets.

Celoxis' customers are either for Celoxis' SaaS-based offering (subscription-based) or for their on-premise deployment. Customer retention is one of the best measures of repetition. Most of our SaaS-based customers renew their subscriptions. Our average customer retention rate is close to 90%. The primary reasons that contribute to customer retention are Stable, High-Performing, Reliable Solution, Predictable System Behavior and 24x5 Support. Most of Celoxis' customers are for its SaaS-based offering that is subscription-based. All our subscription-based customers will renew their subscriptions, thereby being recurring.

Celoxis publishes a Knowledge Base with articles and expert white papers on Portfolio and Project Management. The knowledge base also acts as a user guide for our customers. This knowledge base is updated with every release of the software.

Additionally, Celoxis also provides Training services for our customers, including virtual and classroom sessions. Product training is taken up by our customers either during the implementation phase or later as a refresher course for some new employees who may have joined the customer organization.

We provide 24x5 support to our customers. Support consists of the customer's ability to log tickets/issues/feature requests in Celoxis' support management system. Besides this, Celoxis provides Chat, Voice & e-Mail based support for our customers.

Over the next ten years, Celoxis intends to grow its market share in newer geographies and expand in existing markets. The broader organizational strategy focuses on

• Broadening Celoxis' customer base geographically
• Penetrate more unique markets to expand Celoxis' existing global install/customer base
• Capitalize on untapped opportunities in existing markets by leveraging a satisfied customer base
• Enhancing Celoxis' Brand Value, Brand Recognition & Brand Recall
• Leveraging opportunities arising from a happy customer base
• Expand Celoxis' reach by building a strong and effective partner ecosystem
• Partnering with strategic customers to diversify & enhance Celoxis' product offering