Clarabridge

Actionable Insights from Every Customer Interaction, in One Platform

Visit website
Write a Review
Unclaimed Profile
Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. With customer feedback trends, correlation, and root cause analysis the best and biggest companies in the world use the Clarabridge SaaS solution to power their CEM programs.
Clarabridge
2006
United States
1 Industry
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Clarabridge Core Features

Business Intelligence

  • Ad Hoc Analysis
  • Benchmarking
  • Key Performance Indicators
  • Strategic Planning
  • Trend/Problem Indicators

Customer Service

  • Alerts/Notifications
  • Live Chat

Data Extraction

  • Data Cleansing
  • Disparate Data Collection
  • Document Extraction
  • Email Address Extraction
  • Schedule Extraction
  • Unstructured Data Extraction

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Social Media Management

  • Content Management
  • Multi-Account Management
  • Post Scheduling
  • Reporting & Analytics

Clarabridge Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

Clarabridge Reviews

No Review
No reviews submitted yet.
Be the first one to review
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.