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CloudTalk is a smart user-centred phone system offering more than 50 advanced calling features. Software is mostly used by customer support and sales teams working in startups, SMEs or e-commerce. Start with a 14-Day trial for FREE. Accessible over browser and desktop apps, CloudTalk enables sales and call centre teams to make and receive calls anywhere, on any device, with international numbers from more than 80 countries around the world. Some of the main CloudTalk features include: Basic call features, Automated Call Distribution, Interactive Voice Response, Real-time customer card, Custom reporting, Click to Call, Call statistics, Real-time dashboard, Conference call and many others.
- Banking
- Consumer-services
- Financial-services
- Hospital-health-care
- Information-services
- Information-technology-services
- Retail
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blogs
- Infographics
- On-Site Training
CloudTalk Core Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- Call Recording
- Call Routing
- Caller Identification
- Campaign Management
- Conversion Tracking
- CRM Integration
- Intuitive Dashboard
- Keyword Tracking
- Paid Search Attribution
- Real-Time Analytics
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Messaging
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
CloudTalk Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Plans & Packages
Standard
$25 Per Month
CloudTalk Reviews
Anthony Lee
Posted on Mar 05, 2020
Easy to use, Seamlesss to integrate
Review Summary
I've been using several dialers for a while now but this one caught my attention because its not complicated to use. The user interface is friendly and intuitive. Trust me you won't hear yourself say "Where is that button?" Plus since I use Hubspot, they integrate easily. One click and all are synchronized from the browser to the dialer software.
One of the best platforms I've been using in our fast paced environment. Hoping to see more innovations that help us be more productive!
Patrik Ruman
Posted on Mar 04, 2020
Great technology for outbound calls
Review Summary
We are targeting prospects from multiple regions (the UK, Germany etc), our sales conversions doubled since we have started to use CloudTalk local numbers for outboud calls.
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