- Banking
- Consumer-services
- Financial-services
- Information-services
- Information-technology-services
- Retail
- Telecommunications
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Infographics
- On-Site Training
DCDial Core Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- Call Recording
- Call Routing
- Caller Identification
- Campaign Management
- CRM Integration
- Intuitive Dashboard
- Real-Time Analytics
DCDial Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
DCDial Reviews
DCDial is on top of their game, they are a company that Cares about their customers!
Review Summary
Which features have you used in DCDial?
Call Center Software , Call Tracking Software
How long have you used DCDial?
9 Months
How frequently you use DCDial?
Daily
What do you like the most about DCDial?
The software is very easy to manage and support from an IT Management perspective.
One of the better systems that I have had the privilege to administer in 30+ years in IT
One of the best things about the software is the support team, they are on top of getting taken care of as fast as possible!!!
What do you like the least about DCDial?
This is not my first experience with software like this and the last 3 systems were very difficult to administer., DCDial is not difficult at all...
One Of The Bestest Calling Solution
Review Summary
Awesome Service, I am HAPPY
Review Summary
When I started using DCDial, I was interested specifically in the SMS campaigns because we send appointment reminders to our clients daily. I was super excited when I learned about the additional functionality of their SMS campaigns, particularly including a payment link in the SMS. Our clients are extremely happy now because there is no need to call us every time they want to make a payment: now they can do that on their own whenever.