Dialpad Contact Centre

Talk. Message. Meet. Support.

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Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
DIALPAD INC
2011
United States
8 Industries
1 Language
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Screenshot & Video

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LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video
  • Blog

Dialpad Contact Centre Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Queue Management
  • Voicemail

Auto Dialer

  • Call Center Management
  • Call Recording
  • Call Scripting
  • Contact List

VoIP

  • Call Recording
  • Call Routing
  • Contact Management
  • Interactive Voice Response
  • SIP Trunking
  • Voice Quality Enhancement

Dialpad Contact Centre Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Plans & Packages

Standard
$15 Per Month

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