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Document360 is No #1 Knowledge base software for a software project and product documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. You can create beautiful API docs for internal and external files using API definition files. Some Outstanding features -Markdown and WYSIWYG editor -Intelligent search functionality -categorization -Real-time collaboration
-Notification system to keep the members updated about the stale articles -Integration with other third-party tools- Zendesk, Freshdesk, Slack, Intercom, Olark, Disqus, Google Analytics, Private Hosting and more.
-Notification system to keep the members updated about the stale articles -Integration with other third-party tools- Zendesk, Freshdesk, Slack, Intercom, Olark, Disqus, Google Analytics, Private Hosting and more.
- Banking
- Computer-software
- Electrical-electronic-manufacturing
- Hospital-health-care
- Legal-services
- English
- French
- Italian
- Spanish
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Mac
SUPPORT
- Email
- Chat
- Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 00:00 to 23:30 (GMT)
- 00:00 to 23:30 (ECT)
- 00:00 to 23:30 (EET)
- 00:00 to 23:30 (ACT)
- 00:00 to 23:30 (CST)
Training
- Webinar
- Documentation
Knowledge Base
- On-Site Training
Document360 Core Features
- Collaboration Tools
- Document Assembly
- Document Indexing
- Document Retention
- Document Sharing
- Document Storage
- Electronic Signature
- File Recovery
- File Type Conversion
- Offline Access
- Optical Character Recognition
- Version Control
Document360 Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Plans & Packages
Standard
$149 Per Month
For building, Public-facing knowledge base
Features
- 3 team Accounts
- Public Knowledge base
- Unlimited articles
- Custom Domain with SSL
- Custom Branding
- Home Page Builder
- Drive (media management)
- AI-Powered Search
- Article Templates
- Tag Management
- SEO Management
- Knowledge base Widget (Basic)
- Feedback Manager
- Cookie Consent
Professional
$299 Per Month
knowledge base with 3+ team accounts and advanced tools.
Features
- This plan includes all the features from Standard plan
- 3+ team Accounts
- Public Knowledgebase
- Everything in Standard plan +
- Custom CSS & JavaScript
- Custom Pages
- Analytics
- Smart Bars
- Review Reminders
- Article Redirection
- Recycle Bin
- Glossary
- Link Analyzer
- Knowledge base Widget (advanced)
- Global Find & Replace
- Snippets & Variables
Business
$399 One-time
For building, Private knowledge base suited for employees and partners.
Features
- This plan includes all the features from Professional plan
- Private Knowledge base
- everything in Professional +
- 5 team accounts
- Custom Email Domain
- Security Groups and Roles
- Enterprise SSO, SAML, JWT
- Ticket Deflector
- 10000 Readers
- Reader groups
- API documentation (add-on)
- SEO Meta Generator (add-on)
- Sandbox environment (add-on)
- Auto Language Translation (add-on)
Enterprise
$599 One-time
For large teams requiring robust security, auditing, and advanced tools.
Features
- This plan includes all the features from Business plan
- Everything in the Business Plan
- Mixed (Private/Public or Both) knowledge base
- 10000 Readers
- 1 Localization
- Workflows
- Security Groups and Roles
- AI Tag recommender
- Extensions - Zendesk, Freshdesk, Intercom, Slack, Drift, Microsoft Teams
- AI powered machine translation
- Multiple knowledge base assistant
- Security Groups and Roles
- IP restriction
- SAML/OpenID
- Audit logging
- Custom email domain
Private Hosting
$599 Per Month
Get total isolation, control, performance, and security for your mission-critical knowledge base using our dedicated private hosting.
Features
- This plan includes all the features from Enterprise plan
- Public and Private Knowledge base
- 10+ team accounts
- Custom CSS & JavaScript
- Customize system pages
- CDN & Image optimization
- Advanaced analytics
- Hyperlinks health analytics
- Team accounts analytics
- Reader accounts analytics
- Single Sign-on (SAML, JWT, OpenId)
- Security Groups and Roles
- Custom email domain
- Backup & Restore
- Extension- Freshdesk, Zendesk, Intercom, Drift, Slack, Microsoft teams and more
- API documentation (add-on)
