Epixel MLM Software

Premium software solution for network marketing and direct selling business

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Epixel MLM Software is the most advanced, powerful, and scalable platform for direct Selling & MLM companies. Epixel MLM Software has ingenious features such as lead generation, distributor engagement, distributor onboarding, customer acquisition, and retention, sales enablement, and sales automation for effective decision-making and business management. Epixel MLM Software incorporates advanced globalization tools that are compliant with any international rules and regulations. Along with these, the platform supports third-party integrations too. Epixel's team of experts is at the forefront in providing cutting-edge software solutions to help you achieve your goals, with innovative tools such as distributor back office, admin back office, distributor tools, promotional tools, etc.
Epixel Solutions
2008
United States
12 Industries
23 Languages

Screenshot & Video

1/6

LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides

Epixel MLM Software Core Features

MLM

  • Commission Management
  • E-commerce Integration
  • Order Management
  • Replicated Website
  • Reports & Analytics
  • SMS Integration
  • Ticket Management

Commission

  • Affiliate Management
  • Agency Commission
  • Commission Calculator
  • Commission Scheduling
  • Percentage Commissions
  • Reporting & Analytics
  • Split Commissions
  • Tiered Commissions

Shopping Cart

  • Customer Management
  • Inventory Control
  • Marketplace Integrations
  • Product Ratings/Reviews
  • Refund Management
  • Returns Management
  • Shipping Management

Epixel MLM Software Executive Interview

Dhanesh Haridas
Dhanesh Haridas
Chief Technology Officer, Epixel MLM Software
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.

Certainly, I’m pleased to provide insights into our experience with GoodFirms and its impact on our visibility among potential clients. GoodFirms has proven to be a key asset to our company, Epixel MLM Software, by seamlessly integrating with our marketing strategy. With a dedicated profile featuring services, client reviews, and projects, GoodFirms has significantly enhanced our online presence. As the platform is not limited to a specific geographic region, it has helped Epixel MLM Software reach potential clients from around the world. Beyond the advantages of global exposure, GoodFirms also provides valuable analytics and insights into our profile's performance. These insights helped us make data-driven decisions to optimize our presence and engagement on the platform. Long story short, GoodFirms has effectively served as a means for us to showcase our expertise, gain credibility, generate high-quality leads, and position us competitively in the marketplace. We are satisfied with the results we've achieved through our collaboration with GoodFirms and look forward to continuing our partnership to facilitate the continued expansion of our business. 

Please introduce your product and give a brief about your role within the organization.

Epixel MLM Software is the go-to product for MLM companies and direct selling businesses looking to elevate their operations. Our product serves as a catalyst for a shift towards more ethical business practices, enabling organizations to navigate the intricate landscape of the MLM industry with ease. Beyond just managing day-to-day operations, Epixel MLM Software stands out by actively contributing to the industry's betterment and serving as a driving force for positive advancements. As the Chief Technology Officer (CTO) within the organization, I take the reins in handling the intricate technical aspects of our operations. From setting the product’s technical vision to overseeing the development process, my role is to ensure that our technology not only meets but exceeds the expectations of our users.

What was the objective behind coming up with this software?

Epixel MLM Software stemmed from a multifaceted vision that extends beyond business management. The primary objective remains the facilitation of MLM companies to surpass various challenges and risks they encounter. At its core, the software helps direct selling businesses to align with regulatory, legal, and compliance landscapes. The complexities of direct selling demand alignment with ever-evolving regulations, and Epixel's goal is to streamline this process, allowing companies to focus on their products and services while remaining compliant. Apart from managing distributors and customers, our software ensures that no other challenges become a factor that could potentially cause a downfall in the marketplace for direct selling businesses. By providing a robust platform that not only manages the day-to-day operations but also anticipates and addresses potential pitfalls, Epixel MLM Software aspires to be the catalyst that propels network marketing toward sustained growth and stability in the ever-changing market landscape.

How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?

While ensuring direct selling companies align with compliance and regulatory standards, Epixel MLM Software extends its value proposition by providing a suite of tools that significantly contribute to the growth and development of distributors, both professionally and personally. Our software boasts extended features and functionalities that give an edge in managing enterprises within a competitive landscape. This, coupled with seamless customizability empowers admins to tailor the platform precisely to their requirements, simplifying the configuration of essential aspects such as commissions, bonuses, and compensation plan management. 

What sets us apart is our relentless focus on end customers. Our software is meticulously designed to elevate the overall customer experience through a dedicated customer support module and an integrated ecommerce for seamless shopping. The user interface further enriches their interaction, making navigation simple and intuitive. However, our vision extends beyond enhancing customer experience; we're also dedicated to driving increased customer engagement and retention rates. 

Additionally, our platform leverages innovative training modules such as gamification to enhance distributor engagement and retention rates. By fostering a supportive ecosystem for each independent distributor as well as customer, our focus remains on delivering solutions while consistently prioritizing client value at every step. Here, Epixel becomes the ideal solution to drive sustained growth and success for your MLM business.

What industries do you generally cater to? Which industries in general are highly benefiting by using your software?

Epixel MLM Software offers comprehensive and innovative solutions designed to meet the diverse demands of various industries. Our software caters to a wide spectrum, including health and wellness, eLearning, beauty and cosmetics, investment, insurance, energy, real estate, and IT services. 

You know, the reason our software seems to be a big hit in certain industries might be attributed to the popularity of those industries in the direct selling sector. While we've noticed a majority of our customers stem from sectors like health and wellness, and beauty and cosmetics, we're geared up to meet the needs of diverse industries beyond these sectors. 

Our tailored solutions empower MLM businesses within these sectors by providing them with the tools and capabilities to optimize their operations, streamline their processes, and enhance their overall performance.

What are the key features of your software that makes it stand apart from your competitor products in the market?

Epixel MLM Software stands at the forefront of the market owing to its role-specific features tailored for the benefit of customers, distributors, and admins. Our core values center around security and data privacy, which we prioritize by seamlessly integrating them into our feature set. Aligned with these principles, our meticulously designed features are part of a larger vision dedicated to safeguarding data and protecting customer information. It also ensures that our customers’ business aligns with the global legal and regulatory standards, fostering a smoother and compliant operational environment. 

Beyond security, Epixel MLM Software leverages cutting-edge technology like Natural Language Processing (NLP) to empower distributors. As distributors utilize our platform for product promotions, the system employs keyword filtering to detect any misleading or exaggerated earning claims they might make. This functionality ensures that only ethical and compliant messages reach customers, thereby significantly contributing to upholding the company's reputation. 

By prioritizing ethical practices and data privacy, Epixel MLM Software stands out as a leader in the industry, offering a solution that is both secure and empowering for all users. 

What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

At Epixel, our commitment to customer satisfaction is unwavering. We prioritize our clients' needs by offering round-the-clock support, ensuring that no query goes unanswered and no issue remains unresolved. We actively seek and value feedback, using it to refine our products and services continuously, ensuring they remain cutting-edge and adaptable to the ever-evolving market landscape. With a steadfast focus on transparency, proactive communication, and a passion for delivering top-notch solutions, we strive to go beyond customers' expectations, ensuring their success is at the core of everything we do.

Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?

Yes, our customers tend to be repetitive in the best possible way. Once they've invested in our software, their businesses operate through our platform. Our customers tend to become long-term partners due to the quality of service and support we offer. In addition, we actively contribute to their ongoing success by customizing and building new features that align seamlessly with their evolving needs. No request is too challenging; we willingly embrace and fulfill their requirements, regardless of the effort and resources involved. This underscores our commitment to not only meeting but exceeding their expectations, ensuring our software remains an integral part of their success story.

Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?

Definitely yes! At Epixel MLM Software, our commitment lies in empowering our users through a robust set of resources designed to ensure a seamless experience with our platform. We prioritize user proficiency by providing hands-on training, enabling users to effectively utilize our software with minimal technical expertise. In addition, our user interface is designed to be intuitive, making it simple and easy for users to seamlessly navigate and operate without encountering any potential difficulties. 

To further assist our users, we offer an extensive range of materials including comprehensive software documentations, user manuals, and guides. Moreover, our dedicated live support is readily available to address any queries or concerns, guaranteeing prompt assistance whenever needed.

What kind of support system do you offer to your clients for catering to their queries and issues?

As previously mentioned, our dedication to supporting our clients is paramount. We pride ourselves on our robust support system, which comprises a specialized team solely focused on managing and addressing our clients' queries and concerns. Recognizing the 24/7 nature of the business landscape, our support team operates seamlessly across time zones, ensuring uninterrupted assistance whenever needed. 

The absence of downtime is crucial for businesses to function smoothly, and our perpetually available team stands ready to provide prompt and effective solutions to any issues that may arise. This unwavering commitment to proactive support sets us apart, a fact that our clients frequently highlight as a key advantage of partnering with us.

What has been the revenue for your product for 2022?

In the fiscal year of 2022, our product boasted an annual revenue of $2M, showcasing its robust market performance. As we navigate into the future, our revenue goals are set high, and our team is diligently working toward surpassing these benchmarks.

Where do you see your product in the next 10 years?

In the next 10 years, we envision our product, Epixel MLM Software, at the forefront of technological innovation, seamlessly teaming up with the latest advancements to provide cutting-edge solutions for businesses. By prioritizing customer-centric solutions, our software will be geared toward empowering businesses to concentrate on fostering strong relationships with their customers. Emerging technologies like AI are sure to hit high on our product transformation process creating future-proof solutions that address evolving customer concerns. 

In addition to technological prowess, our commitment to sustainability will be a cornerstone of our practices, with a focus on environmentally conscious strategies. We aspire to set industry standards for product innovation, embedding sustainability and efficiency at every level, to create a lasting impact on the businesses we serve.

In essence, the next decade will witness Epixel MLM Software as a pioneer in shaping the future of MLM solutions, characterized by technological excellence, customer-centricity, sustainability, and ongoing innovation.

Epixel MLM Software Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • 14 Days Trial

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