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Be Ready to avail unified synchronization between QuickBooks & Salesforce. It is enhancing features of QuickBooks and CRM platform with the concept of service first approach. It enables you to sync Invoice, Payments, Estimates from QuickBooks to Salesforce CRM. eShopSync acting as a bridge between eCommerce and Salesforce, provides various range of features. Its functionalities not only relish the the eCommerce store management experience but also lets you enjoy the benefits of CRM with retention marketing. Powered with eShopSync, you can improve your store with exceptional support handling. Integrated with CRM tools one can achieve right data with right customers on right time. It also helps in increasing sales performance and generating unprecedented revenue with great customer satisfaction.
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eShopSync Executive Interview
Prakash Sahu
CEO, eShopSync
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We are pleased with the visibility and the kind of response we have received through GoodFirms. We are working forward to attaining a better ranking on your platform so that it will help us reach more potential clients.
Please introduce your product and give a brief about your role within the organization.
At eShopSync, We have developed plugins based on MailChimp, QuickBooks, Magento, Shopify, BigCommerce, WooCommerce, WordPress, and Prestashop.
We cover the entire eCommerce-based marketplace solutions i.e. Multivendor Marketplace for eCommerce, different payment methods for the marketplace, use of Social media, and eCommerce-CRM integration.
As a CEO, my objective is to create, communicate, and implement the organization's vision, mission, and overall direction. Along with it, I am also leading the development and implementation of the overall organization's strategy
We cover the entire eCommerce-based marketplace solutions i.e. Multivendor Marketplace for eCommerce, different payment methods for the marketplace, use of Social media, and eCommerce-CRM integration.
As a CEO, my objective is to create, communicate, and implement the organization's vision, mission, and overall direction. Along with it, I am also leading the development and implementation of the overall organization's strategy
What was the objective behind coming up with this software?
Our main aim is to listen to our clients needs, figure out the best methods of achieving their goals with our cost-effective software & solutions.
How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?
We never restrict our product features & services in free trial vs paid versions. Transparency of product is maintained in the entire customer’s journey.
What industries do you generally cater to? Which industries in general are highly benefiting by using your software?
We mostly cater to the eCommerce industries for our eCommerce plugins, apart from this we cater to the Software & Information Technology Industries & Agencies for development.
What are the key features of your software that makes it stand apart from your competitor products in the market?
Our cost-effective pricing for our highly efficient products offering end-to-end scalability with agile market response methodology sets us apart from our competitors.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our main objective at eShopSync is Customer’s Delight. We ensure timely deliverables along with customer support at each step of the customer’s journey.
Our Support team works round the clock to ensure customer’s queries are answered on time.
Our development team works on product updates & customization for delivering cost-effective products.
Our consultants ensure that customers understand the product lifecycle, functionality & processes effectively and hence optimize the way customers involve with our products & services.
We work as a dedicated team to ensure customer satisfaction at every process.
Our Support team works round the clock to ensure customer’s queries are answered on time.
Our development team works on product updates & customization for delivering cost-effective products.
Our consultants ensure that customers understand the product lifecycle, functionality & processes effectively and hence optimize the way customers involve with our products & services.
We work as a dedicated team to ensure customer satisfaction at every process.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
We at eShopSync, aims at maintaining prolonged relationships with our existing clients, hence the percentage of our repetitive clients would be approx. 10-15%.
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
Yes, we do offer customer support via our Online Help Desk System Available 24 *7 along with it we also provide product support in the form of a demo, video tutorials, and documentation.
What kind of support system do you offer to your clients for catering to their queries and issues?
We do offer customer support via our Online Help Desk System Available 24 *7 where customers can generate their queries & issues and we ensure timely assistance for all our customer's queries.
What has been the revenue for your product for 2020?
We are standing at a revenue of approx. 5-6M USD for 2020.
Where do you see your product in the next 10 years?
We are aiming to bridge the gap of the eCommerce industries with our transformative products & services to retain our leader board for eCommerce industries along with scaling our enterprise market with our upcoming new-age products.
eShopSync Pricing
Pricing Type
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Flat Rate
Free Version
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Yes
Payment Frequency
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Monthly Payment
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Annual Subscription
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Free
Vendor pricing page
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Available Trial
Plans & Packages
Standard
$20 Per Month
