Freshworks CRM

A fresh approach to customer engagement.

4.3 (3 Reviews)
About Freshworks CRM
Freshworks CRM software is an AI-based customer relationship management software used for lead-scoring, sending a targeted email, activity capture, and finding sales leads. With over 40k customers, Freshworks is an inexpensive professional CRM software that requires minimal ...
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Freshworks CRM
A fresh approach to customer engagement.
4.3 (3 Reviews)
3 Reviews
Most affordable CRM with best features and functionalities
Gautham Ramakrishnan Head of Marketing at Zomentum
on 6/3/20

I'm Gautham from Zomentum. I have used multiple CRM software. I will be sharing my opinions regarding Freshsales here:

Pros :

a. The best feature of Freshsales is the import and export option for the leads. You can start importing the leads into Freshsales on the go. It doesn't take more than a couple of minutes to import thousands of leads.

b. The integrations were quite handy and we were able to sync up with loads of other additional features through these powerful integrations.

c. Support was stellar. In-app support was really cool. You can reach out to the team regarding any queries about the product and they will respond back to you in less than 5 minutes and get the problems resolved.

d. The cost! The most affordable CRM with best features and functionalities.

Cons :

a. Creating views might be a bit annoying.

b. Call lag is there when you integrate Freshcaller to make calls to the prospects via Freshsales.

Great software
Scott Krieger Creative Director & Web Developer at Studio 54
on 5/3/20

At Studio 54, we have used Fresh Sale for 2 years and here I will be sharing the overall experience of it.

  • Very easy to use and it is fantastic value for money. It has all the features we need, and more, should we decide to use our data in more ways
  • The customer service is great, heaps better than other software. I would like some of the options to be customizable, but that’s the only slight issue we have found with it.
Sebastian Hovv Director at SEO 101
on 12/12/19

Pros: Free, easy, simple, minimalistic

Cons: Steeper learning curve, no phone call integration

Key Details
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Free version

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