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HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses.
A single help desk system for better collaboration. Smarten up your daily workflow, and delight customers with your swift support.
Easy-to-use ticketing software that makes it easy to offer excellent customer service.
Help desk software is a tool that serves a wide range of customer support activities. You can organize messages, give assistance, and exchange information with customers at a single point of contact (SPC). The help desk uses tickets for communication — that's why it's also known as ticketing system software.
The data collected from tickets is a valuable source of customer information. You can analyze support stories and be well-prepared for new customer cases and issues.
A single help desk system for better collaboration. Smarten up your daily workflow, and delight customers with your swift support.
Easy-to-use ticketing software that makes it easy to offer excellent customer service.
Help desk software is a tool that serves a wide range of customer support activities. You can organize messages, give assistance, and exchange information with customers at a single point of contact (SPC). The help desk uses tickets for communication — that's why it's also known as ticketing system software.
The data collected from tickets is a valuable source of customer information. You can analyze support stories and be well-prepared for new customer cases and issues.
- Information-services
- Information-technology-services
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
SUPPORT
- Chat
- 24x7 Support
Knowledge Base
- Help Guides
- Blogs
- Case Studies
- On-Site Training
HelpDesk Core Features
- Analytics & Reporting
- Customer Review
- Dashboards
- Email Integration
- Escalation
- Live Chat
- Multi-Channel
- Multilingual
- Ticketing Management
HelpDesk Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Vendor pricing page
-
14 Days Trial
Plans & Packages
Standard
$4 Per Month
HelpDesk Reviews
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