Hubcase

Hubcase automates B2B collaboration and escalation of support cases among partners. Hubcase provides plug-ins to your native case management systems such as NetSuite and Salesforce. In the front end, your users will be using their familiar interface, but with an additional B2B escalation functionality. See screenshots NetSuite and Salesforce. In the backend, Hubcase facilitates communication between with partner systems via Hubcase Exchange. If you or any of your partners don't have a case management system, our cloud-based Help Desk is 100% free. Most importantly, it comes with built-in B2B capability.