Inconcert Allegro

Optimize your contact center.

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Advanced functionality incorporates profound business knowledge with the goal of aligning contact center operations with the industry’s best practices. inConcert Allegro Contact Center’s customized solutions reduce operating costs and maximize productivity while providing an excellent user experience.
inConcert
1999
Spain
2 Industries
1 Language

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

SUPPORT

  • Email
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video
  • Blog

Inconcert Allegro Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Voice Mail

Predictive Dialer

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • List Management
  • Scripts & Surveys
  • Voicemail Detection

Inconcert Allegro Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based

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