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inFlow Inventory is your solution to running out of stock, holding inventory for too long, or if you're just tired of spreadsheets. inFlow inventory software covers your work from every angle. Inventory management is a tricky balancing act. You must know what's in stock, which orders are coming in, and when you might need to order more. If you're having trouble keeping up with inventory and orders, inFlow is the software for you. Our inventory software can help you manage purchases and sales in one place. Set reorder points to prevent running out of stock, track stock across multiple locations, scan barcodes to pick, receive, transfer, or ship, etc., generate barcodes and labels, assemble products from bill of materials (BOM), & create your integrations with inFlow's API. Every plan comes with in-house support so that you can speak with our experts via email, chat, and callback.
- Logistics-supply-chain
- Retail
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
SUPPORT
- Email
- Chat
- Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 03:30 to 17:00 (EST)
Training
- Webinar
- Documentation
Knowledge Base
inFlow Inventory Core Features
- Accounting
- Alerts/Notifications
- Backordering
- CRM
- Inventory Control
- Inventory Optimization
- Manufacturing
- Mobile Access
- Multi-Channel Sales
- Order Fulfillment
- Order Management
- Purchasing
- Pricing Management
- Reporting/Analytics
- Shipping
- Warehouse Management
- Back Order Management
- Customer Management
- Inventory Management
- Order Entry
- Order Fulfillment
- Order Tracking
- Recurring Orders
- Returns Management
- Reports & Analysis
- Shipping Management
- Special Order Management
- 3PL Management
- Barcoding / RFID
- Category Customization
- Dashboard
- Inventory Management
- Multi-Location
- Order Management
- Quality Control
- Returns Management
- Shipping Management
- Stock Management
- Tracking
- Barcode Generation
- Barcode Scanning
- Custom Labels
- Inventory Management
- Label Printing
- Serial Number Tracking
inFlow Inventory Executive Interview
Louis Leung
Co-founder, inFlow Inventory
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Please introduce your product and give a brief about your role within the organization.
Hi, I’m Louis Leung and I’m one of the co-founders at Archon Systems Inc. I created inFlow Inventory along with my co-founder, Stephen, to make inventory management more accessible to small businesses.
What was the objective behind coming up with this software?
When we first made inFlow in 2007, most inventory software was very boxy. Everything was windows within windows that made it hard to track information, and it was just really hard to learn. So we made inFlow with a mind to bring design and usability to the inventory world.
I don’t think many people wake up in the morning excited to do inventory, but they are passionate about their business. And one of the riskiest investments for a business is inventory. So it’s inFlow’s job to help our customers manage inventory properly and quickly so they can keep doing what matters most to them.
I don’t think many people wake up in the morning excited to do inventory, but they are passionate about their business. And one of the riskiest investments for a business is inventory. So it’s inFlow’s job to help our customers manage inventory properly and quickly so they can keep doing what matters most to them.
How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?
Many customers come to us from a manual pen-and-paper or spreadsheet setup. They’re used to a certain level of simplicity, but they need a solution that scales. inFlow saves them hours each week by connecting real orders to real inventory levels. It’s that simple.
That approach to simplicity extends to trials, too. You can use inFlow just a few minutes after starting a trial, and we provide options to book a guided demo that explains how inFlow could help your business and meet your specific needs.
Our mobile app is also a big value add for inventory and order management on the go. It runs on iPhone and Android, as well as on our Smart Scanner, which is a rugged smartphone with a built-in laser scanner.
That approach to simplicity extends to trials, too. You can use inFlow just a few minutes after starting a trial, and we provide options to book a guided demo that explains how inFlow could help your business and meet your specific needs.
Our mobile app is also a big value add for inventory and order management on the go. It runs on iPhone and Android, as well as on our Smart Scanner, which is a rugged smartphone with a built-in laser scanner.
What industries do you generally cater to? Which industries in general are highly benefiting by using your software?
We serve many industries, but most of our customers are in the wholesale, warehouse management, eCommerce, or field service industries. Those customers care a lot about our core features like multi-location support, our integrations and API, and the ability to work from any device.
What are the key features of your software that makes it stand apart from your competitor products in the market?
I really believe in our mobile app, which offers inventory and order management on the go. A lot of companies provide a mobile app just to say they have one, but ours isn’t just a reskin of our web app: it’s a great experience we designed specifically for phones to help you do real, everyday work.
Another customer favorite is our B2B portal, which we call Showroom. It’s an add-on that turns your product list into an online showroom that customers can browse and buy from. Even if you use one of our eCommerce integrations, you can use showrooms to give VIP customers exclusive pricing.
Another customer favorite is our B2B portal, which we call Showroom. It’s an add-on that turns your product list into an online showroom that customers can browse and buy from. Even if you use one of our eCommerce integrations, you can use showrooms to give VIP customers exclusive pricing.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
When you’re in the subscription business you have to constantly prove your worth, so customer satisfaction is incredibly important to us. One of the easiest ways to lose customers is by asking them to buy something without teaching them how it can help them.
That’s why we offer onboarding and technical support with every plan, and we host webinars to teach customers and take live questions. A big part of our job is to help our customers get their money’s worth out of inFlow, month after month.
That’s why we offer onboarding and technical support with every plan, and we host webinars to teach customers and take live questions. A big part of our job is to help our customers get their money’s worth out of inFlow, month after month.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
inFlow plans are paid on a monthly or annual basis, so all of our customers are repeat customers. Our retention rate is higher than the industry average for the subscription software industry, so we’re happy with our progress and it seems like our customers are, too.
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
This is a huge part of our business. We don’t want to just provide software, we want to provide great advice on how to use it to run a leaner business.
We know that there are a lot of different ways that our customers prefer to learn. So we’ve written hundreds of technical support articles, host monthly webinars, and created Quick Start videos to showcase key inFlow features in under three minutes. We also write about inventory management and provide small business tips on the inFlow blog.
We know that there are a lot of different ways that our customers prefer to learn. So we’ve written hundreds of technical support articles, host monthly webinars, and created Quick Start videos to showcase key inFlow features in under three minutes. We also write about inventory management and provide small business tips on the inFlow blog.
What kind of support system do you offer to your clients for catering to their queries and issues?
All inFlow plans offer personalized onboarding when you start your account, and we offer technical support via email, chat, and callback at no extra charge.
What has been the revenue for your product for 2020?
We don’t share revenue numbers publicly at the moment, but we serve thousands of businesses who rely on inFlow on a daily basis.
Where do you see your product in the next 10 years?
We have to keep certain things under wraps, but I can definitely say that inFlow has evolved from inventory software into a full inventory management system. Our expertise has grown over the past 14 years of helping other businesses to manage their order and inventory, and we’re building that knowledge right back into our support and onboarding services, as well as our growing hardware lineup.
inFlow Inventory Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
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Yes
Payment Frequency
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Monthly Payment
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Annual Subscription
Plans & Packages
Entrepreneur
$89 Per Month
Features
- 2 team members
- 1 location, no sublocations
- 100 sales orders/mo. included
- 1 integration included
- Unlimited support
- 2 hours setup assistance
Small Business
$219 Per Month
Features
- 5 team members
- Unlimited inventory locations
- 1,000 sales orders/mo. included
- 2 integrations included
- Unlimited support
- 4 hours setup assistance
- User access rights
- Showroom (B2B Portal)
Mid-Size
$439 Per Month
Features
- 10 team members
- Unlimited inventory locations
- 5,000 sales orders/mo. included
- 3 integrations
- Unlimited support
- 6 hours setup assistance
- User access rights
- Advanced access rights
- Showroom (B2B Portal)
- Showroom Pro (Abandoned cart, hide branding, custom domain)
inFlow Inventory Reviews
Anonyms User
Posted on Jun 29, 2022
inFlow Inventory management software is a robust inventory management tool that helps small to mid-sized businesses to get a real-time update.
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Review Summary
inFlow is a powerful inventory tool that gives you total inventory control. Overall, this software is the best option for enterprises as it provides valuable insights like the product, sales and production, to track records. It is easy and fast to learn for beginners and also affordable for small companies. The availability of desktop and smartphone apps makes it more convenient to streamline the tracking process.
Which features have you used in inFlow Inventory?
Inventory Management Software , Warehouse Management Software , Manufacturing Software , Order Management Software
How long have you used inFlow Inventory?
10 Months
How frequently you use inFlow Inventory?
Daily
What do you like the most about inFlow Inventory?
The software has an easy set-up process.
This platform easily integrates with most of the eCommerce platforms.
Allows full inventory control.
What do you like the least about inFlow Inventory?
The iPhone app version is not available.
Rakhi Oswal, Founder at Edrio
Posted on Jun 23, 2022
Inflow is specially designed for small businesses and has smoothen the process of Inventory Management
Review Summary
We Edrio have been using inFlow as our inventory management software for my company on weekly basis. inFlow is specially designed for small businesses, and thus we chose this software for our venture. This cloud-based management system provides us with various features to process the tasks involved in Inventory Management, Order Management, and Integrations. The best thing we experienced while using inFlow is every plan comes with exceptional support for technical glitches, and they offer training to educate yourself before starting a project. The only disadvantage of using the software is we are unable to automate the services effectively and need the supervision of experts in the process.
How frequently you use inFlow Inventory?
Daily
RaduTyrsina, CEO at Windowsreport
Posted on Jun 23, 2022
Through Inflow our employees work with real-time data, and the best part is data security
Review Summary
We Windowsreport use Inflow as it incorporates multiple currencies and even more importantly multiple languages such as French and Spanish, but also Chinese and Arabic. As we have language-specific websites, this helps different teams around the world translate and tabulate in their native tongue. We can manage inventory in multiple locations, with different units of measurement, and do stock adjustment, and reordering of purchases, with one click. It offers customizable reports and a many-user system so that employees can work in real-time all with the same data. Your data is securely hosted online and there is an automatic backup.
How frequently you use inFlow Inventory?
Daily
Kinjal Bhanushali, R&D Manager at uFaber Edutech Pvt Ltd
Posted on Jan 10, 2019
Great Product
Review Summary
This program has all the tools needed to use for an inventory. I love the fact that you can do quotes, sales orders, and pos and invoices.
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